# Zopi Help Desk > --- ## Posts - [Understanding Request Fulfillment Workflow in Zopi](https://help.zopi.io/4189.html):   When a customer places an order on your Shopify store and you click Request fulfillment, Zopi automatically starts a... - [How to Import Products Using the Zopi Chrome Extension](https://help.zopi.io/how-to-import-products-using-the-zopi-chrome-extension.html): The Zopi Chrome Extension allows you to quickly import products from supported supplier platforms directly into your Shopify dropshipping workflow.... - [Can I Import Products from Temu or Other Platforms into Zopi?](https://help.zopi.io/can-i-import-products-from-temu-or-other-platforms-into-zopi.html): Zopi supports importing products from multiple supplier platforms, allowing you to build your Shopify store more flexibly. This guide explains... - [Order Not Synced from Shopify to Zopi](https://help.zopi.io/order-not-synced-from-shopify-to-zopi.html): If your Shopify orders are not showing in Zopi, the issue is usually related to the order status in Shopify.... - [How Order Status Works in Zopi](https://help.zopi.io/how-order-status-works-in-zopi.html): In Zopi, the Order Status system helps merchants track orders throughout the entire fulfillment process, from unprocessed orders to successful... - [How to Create Custom Order Status Views in Zopi](https://help.zopi.io/how-to-create-custom-order-status-views-in-zopi.html): Managing large volumes of orders can quickly become overwhelming, especially when you need to track specific orders across different fulfillment... - [How to Filter Products Before Add in Zopi](https://help.zopi.io/how-to-filter-products-before-add-in-zopi.html): Filtering products before import helps you find better products faster and avoid importing low-quality or unsuitable items into your store.... - [Product Imported but Missing Images or Variants](https://help.zopi.io/product-imported-but-missing-images-or-variants.html): Sometimes a product imports successfully into Zopi, but some images or variants (size, color, etc. ) are missing. This guide... - [Why Can’t I Import Products in Zopi](https://help.zopi.io/why-cant-i-import-products-in-zopi.html): If you cannot import products into Zopi, the issue is usually related to your product import quota or file import... - [How to Import Multiple Products in Zopi](https://help.zopi.io/how-to-import-multiple-products-in-zopi.html): Importing products one by one can take a lot of time, especially when you are building or scaling your store.... - [How to Bulk Update Products in Zopi](https://help.zopi.io/how-to-bulk-update-products-in-zopi.html): Zopi allows you to update multiple products at the same time using the bulk editing feature. Instead of editing products... - [How AI Assistant Helps Manage Orders](https://help.zopi.io/how-ai-assistant-helps-manage-orders.html): Zopi AI Assistant helps simplify order management by assisting with operational tasks directly inside Zopi. Instead of manually checking and... - [How to Connect Zopi AI Assistan](https://help.zopi.io/how-to-connect-zopi-ai-assistan.html): Zopi AI Assistant can be connected through multiple messaging channels, allowing you to interact with the assistant using your preferred... - [What Can Zopi AI Assistant Help You With?](https://help.zopi.io/what-can-zopi-ai-assistant-help-you-with.html): Zopi AI Assistant is an operational assistant designed to help you manage your dropshipping workflow more efficiently. Instead of manually... - [Getting Started with Zopi AI Assistant](https://help.zopi.io/getting-started-with-zopi-ai-assistant.html): Zopi AI Assistant helps you manage your dropshipping operations faster using AI-powered assistance. You can use it to: Find winning... - [Getting Started with Zopi (Simple Mode)](https://help.zopi.io/getting-started-with-zopi-simple-mode.html): This guide helps you get started with Zopi Simple Mode. It walks you through the core workflow—from adding products to... - [Order Payment Failed – What to Do in Zopi](https://help.zopi.io/order-payment-failed-what-to-do-in-zopi.html): If an order payment fails, the order will not be fulfilled. This guide shows you how to identify the cause... - [How to Track Orders in Zopi](https://help.zopi.io/how-to-track-orders-in-zopi.html): Tracking orders in Zopi helps you monitor shipping progress after fulfillment. This allows you to stay updated on delivery status... - [How to Set Pricing Rules in Zopi](https://help.zopi.io/how-to-set-pricing-rules-in-zopi.html): Pricing Rules help you automatically calculate your product prices based on supplier costs. This saves time and keeps your margins... - [How to Place Orders in Zopi (Simple Mode)](https://help.zopi.io/how-to-place-orders-in-zopi-simple-mode.html): This guide shows you how to place (fulfill) orders in Zopi Simple Mode. You can either pay using your Zopi... - [How to Edit a Product Before Pushing to Your Store in Zopi](https://help.zopi.io/how-to-edit-a-product-before-pushing-to-your-store-in-zopi.html): Editing your product before publishing helps you improve quality, pricing, and conversion. This step ensures your product looks professional and... - [How to View Order Details in Zopi](https://help.zopi.io/how-to-view-order-details-in-zopi.html): Viewing order details helps you track fulfillment, check customer info, and fix issues quickly. This is essential for managing your... - [How to Import Products from AliExpress via Link in Zopi](https://help.zopi.io/how-to-import-products-from-aliexpress-via-link-in-zopi.html): Importing products by link is the fastest way to bring a product you found on AliExpress into your Shopify store.... - [Why Can’t I Place an Order in Zopi?](https://help.zopi.io/why-cant-i-place-an-order-in-zopi.html): If you’re unable to place an order, it usually means something is missing or misconfigured in your setup. This guide... - [Payment Policy for Zopi Fulfillment Service](https://help.zopi.io/payment-policy-for-zopi-fulfillment-service.html): This Payment Policy explains how payments work when using Zopi Fulfillment Service. With Zopi Fulfillment Service: You only need to... - [Refund Policy for Zopi Fulfillment Service](https://help.zopi.io/refund-policy-for-zopi-fulfillment-service-2.html): This Refund Policy explains how refunds work when using Zopi Fulfillment Service. With Zopi Fulfillment Service: You only need to... - [How to Add Products in Zopi (Simple Mode)](https://help.zopi.io/how-to-add-products-in-zopi-simple-mode.html): Learn the three main ways to add products into Zopi. This helps you quickly build your product list before editing... - [Product Research Plans & Pricing in Zopi](https://help.zopi.io/product-research-plans-pricing-in-zopi.html): Zopi Product Research helps you discover winning products faster using market trends, product insights, and research tools. Whether you are... - [Product Research in Zopi: From Idea to Confident Decision](https://help.zopi.io/product-research-in-zopi-from-idea-to-confident-decision.html): Choosing the right products is one of the most important parts of building a successful dropshipping business. Product Research in... - [Product Insights: Evaluate Product Potential Before You Sell](https://help.zopi.io/product-insights-evaluate-product-potential-before-you-sell.html): Not every trending or advertised product is worth selling. Product Insights in Zopi helps you evaluate a product’s real potential... - [Trend Discovery: Spot Rising Products Before They Go Saturated](https://help.zopi.io/trend-discovery-spot-rising-products-before-they-go-saturated.html): Product trends move fast, and timing matters. Trend Discovery in Zopi helps you spot rising product trends early — before... - [Ads Library: Discover Winning Products Through Real Ads](https://help.zopi.io/ads-library-discover-winning-products-through-real-ads.html): Finding winning products often starts with understanding what’s already working in the market. Ads Library in Zopi helps you explore... - [Create Your Shopify Account (Start Your Store)](https://help.zopi.io/create-your-shopify-account-start-your-store.html): To start building your online store, the first step is creating your Shopify account. Create Your Shopify Account Step 1:... - [How to Connect Your Store to Zopi](https://help.zopi.io/how-to-connect-your-store-to-zopi.html): Connecting your store helps you get the most out of Zopi. Once connected, Zopi becomes your central hub for managing... - [Create a Shopify Store and Launch Faster with Zopi](https://help.zopi.io/create-a-shopify-store-and-launch-faster-with-zopi.html): Creating a Shopify store is the first step to start selling online. In just a few minutes, you can set... - [Step-by-Step Guide to Creating Your Shopify Store for Dropshipping](https://help.zopi.io/step-by-step-guide-to-creating-your-shopify-store-for-dropshipping.html): Starting an online selling venture has never been more accessible, especially with platforms like Shopify. Whether you’re aiming for dropshipping,... - [How to Use Zopi's Workaround Method for Unsupported Sales Channels](https://help.zopi.io/how-to-use-zopis-workaround-method-for-unsupported-sales-channels.html): Some sales channels are not yet available for direct connection in Zopi. In the meantime, you can still sell and... - [Zopi On-Demand Services: Expert Help When You Need More Than Automation](https://help.zopi.io/zopi-on-demand-services-expert-help-when-you-need-more-than-automation.html): Zopi is built to automate dropshipping workflows efficiently. However, as your business grows, there are situations where hands-on expert support... - [How to Customize Your First Label with Zopi](https://help.zopi.io/how-to-customize-your-first-label-with-zopi.html): Custom labeling is an essential step for building a professional and trustworthy dropshipping brand. With Zopi custom labels, you can... - [How to Prepare Your Store for Peak Seasons (2026 Holiday & Sale Events)](https://help.zopi.io/how-to-prepare-your-store-for-peak-seasons-2026-holiday-sale-events.html): Preparing your ecommerce store for major retail events—such as Black Friday Cyber Monday (BFCM), Christmas, New Year, and Chinese New... - [How to Find Winning Products Using Zopi + Global Trend Data](https://help.zopi.io/how-to-find-winning-products-using-zopi-global-trend-data.html): Overview: Finding the right products is one of the biggest challenges for both beginners and experienced dropshippers. In 2026, product... - [What You Can Customize in Private Labeling](https://help.zopi.io/what-you-can-customize-in-private-labeling.html): One of the biggest advantages of Private Labeling is full control over how your product looks and feels. Zopi offers... - [How Private Labeling Works with Zopi (Step-by-Step)](https://help.zopi.io/how-private-labeling-works-with-zopi-step-by-step.html): Zopi handles the entire Private Labeling workflow—from product idea to final production—so you don’t need to work with factories or... - [What Is Private Labeling? A Complete Guide for Zopi Sellers](https://help.zopi.io/what-is-private-labeling-a-complete-guide-for-zopi-sellers.html): Private Labeling lets you create your own branded products instead of selling generic items. With Zopi, you can turn any... - [How to Fix the “Fulfillment Is Rejected” Error in Zopi](https://help.zopi.io/fulfillment-is-rejected.html): If you see the message “Request rejected. Please complete your payment in the Zopi Order Center and try again. ”,... - [How to Fix the “Product Is Unavailable” Error in Zopi](https://help.zopi.io/how-to-fix-the-product-is-unavailable-error-in-zopi.html): When you try to fulfill an order or push a product to your Shopify store, you may see the message... - [How to Fix the “Account Is Running Out of Usage (Less Than 10%)” Warning in Zopi.](https://help.zopi.io/how-to-fix-the-account-is-running-out-of-usage-less-than-10-warning-in-zopi.html): When managing your dropshipping business, staying within your plan’s usage limits is essential to ensure smooth operations. Zopi notifies you... - [From Burnout to Balance: How Zopi Helped One Seller Find Freedom in Business](https://help.zopi.io/from-burnout-to-balance-how-zopi-helped-one-seller-find-freedom-in-business.html): What happens when a small business owner stops chasing hustle and starts embracing smarter tools? This is the story of... - [How to Top Up Your Zopi Wallet (Step-by-Step Guide)](https://help.zopi.io/how-to-top-up-your-zopi-wallet.html): Keeping your Zopi Wallet funded is essential to ensure smooth order fulfillment and automation in your dropshipping business. This guide... - [How to Add Another Shopify Store to Zopi](https://help.zopi.io/how-to-add-another-shopify-store-to-zopi.html): If your Zopi account is already connected to a Shopify store and you want to expand by adding another Shopify... - [Instant Fulfillment with Zopi: Let Zopi Handle Your Orders — Smarter, Faster, Better](https://help.zopi.io/instant-fulfillment-with-zopi-speed-up-your-order-processing.html): Managing fulfillment used to mean chasing suppliers, sending messages, waiting for replies, and hoping your orders went through on time.... - [Fulfill Pending Orders - Setting Your Triggers (WHEN Rules)](https://help.zopi.io/fulfill-pending-orders-setting-your-triggers-when-rules.html): Triggers are essential for determining when an automation flow should begin. In the “Fulfill Pending Orders” workflow, Zopi automatically reviews... - [Zopi Pricing Plans Explained: Plans, Features, and Usage Limits](https://help.zopi.io/zopis-new-hybrid-pricing-model-smarter-balance-between-quota-credits.html): Choosing the right Zopi plan is important as your dropshipping business grows. Whether you are testing products, fulfilling your first... - [How to Profit from Seasonal POD Campaigns: A Halloween Success Story](https://help.zopi.io/how-to-profit-from-seasonal-pod-campaigns-a-halloween-success-story.html): Seasonal events like Halloween can create massive sales spikes in the Print-on-Demand (POD) business. Here’s how one Zopi seller turned... - [Top POD Product Ideas for 2025](https://help.zopi.io/top-pod-product-ideas-for-2025.html): Choosing the right product to launch is crucial for success in the Print-on-Demand (POD) market. As we head into 2025,... - [Beginner’s Guide to POD in Zopi](https://help.zopi.io/beginners-guide-to-pod-in-zop.html): Starting an e-commerce business can be daunting, especially when it comes to managing inventory and upfront costs. However, with Print-on-Demand... - [How to Configure Shipping Confirmation Email Settings in Zopi](https://help.zopi.io/how-to-configure-shipping-confirmation-email-settings-in-zopi.html): In Zopi’s Order Tracking settings, you can decide whether Shopify should automatically send a shipping confirmation email each time Zopi... - [Customize Your Tracking URL in Zopi's Order Tracking Settings](https://help.zopi.io/customize-your-tracking-url-in-zopis-order-tracking-settings.html): Zopi is introducing a new option in Order Tracking settings that allows you to customize the Tracking URL included in... - [How to Connect Your AliExpress Account with Zopi](https://help.zopi.io/how-to-connect-your-aliexpress-account-with-zopi.html): Connecting your AliExpress account with Zopi is a crucial step that helps you manage orders and optimize your dropshipping process.... - [How to Add Products from Shopify to Zopi: Duplicate and Override](https://help.zopi.io/how-to-add-products-from-shopify-to-zopi-duplicate-and-override.html): When adding products from Shopify to Zopi, you have two key options: Duplicate and Override. Choosing the right option is crucial for managing... - [Understanding Zopi Fulfillment Service with Your Shopify Store](https://help.zopi.io/understanding-zopis-fulfillment-service-with-your-shopify-store.html): As a dropshipper, managing your product inventory and fulfillment process efficiently is crucial for your business’s success. Zopi Fulfillment Service... - [Why I should not request fulfillment on Shopify?](https://help.zopi.io/why-i-should-not-request-fulfillment-on-shopify-2.html): You should NOT mark orders as fulfilled directly on Shopify (i. e. , by manually marking an order as fulfilled... - [Maximize Zopi Extension Advanced Features: Save Hours Every Day with Advanced Tools](https://help.zopi.io/maximize-zopi-extension-advanced-features-save-hours-every-day-with-advanced-tools.html): If you’re running a dropshipping business, finding ways to work smarter—not harder—is key to scaling successfully. The Zopi extension advanced... - [Troubleshooting Zopi Extension Issues: Common Problems and Solutions](https://help.zopi.io/troubleshooting-zopi-extension-issues-common-problems-and-solutions.html): Running a smooth dropshipping business relies on reliable tools, and the Zopi Chrome extension is one of the most important.... - [A Step-by-Step Guide to Installing and Setting Up Zopi Extension for Beginners](https://help.zopi.io/a-step-by-step-guide-to-installing-and-setting-up-zopi-extension-for-beginners.html): Looking to streamline your dropshipping process and fulfill orders more efficiently? The Zopi Extension is a must-have tool for anyone... - [Effortlessly Manage Your Orders with the Zopi Extension](https://help.zopi.io/effortlessly-manage-your-orders-with-the-zopi-extension.html): Managing your dropshipping orders has never been easier. The Zopi Extension streamlines your entire order fulfillment process, allowing you to... - [What Is the Zopi Extension? Your Essential Chrome Tool for Faster Dropshipping](https://help.zopi.io/what-is-the-zopi-extension-your-essential-chrome-tool-for-faster-dropshipping.html): The Zopi Chrome Extension is a powerful browser add-on designed to streamline your dropshipping workflow. Whether you’re selling through Shopify,... - [Optimize Your Product Sourcing and Importing Workflow with the Zopi Extension](https://help.zopi.io/optimize-your-product-sourcing-and-importing-workflow-with-the-zopi-extension.html): If you’re running a dropshipping business, product sourcing is everything. Zopi’s powerful Chrome Extension makes it easier than ever to... - [72-Hour Meta Testing Hack to Validate Winning Dropshipping Products Fast](https://help.zopi.io/72-hour-meta-testing-hack-to-validate-winning-dropshipping-products-fast.html): Validate winning dropshipping products quickly with our 72-hour meta testing hack. Discover effective strategies to boost your sales fast! - [How to Place Orders on Amazon: A Step-by-Step Guide](https://help.zopi.io/how-to-place-orders-on-amazon-a-step-by-step-guide.html): Learn how to place orders on Amazon with Zopi. From adjusting quantities to selecting payment methods for smooth order fulfillment. - [Print on Demand (POD) – Create & Sell Custom Products with Zopi](https://help.zopi.io/print-on-demand-pod-create-sell-custom-products-with-zopi.html): Zopi’s Print on Demand (POD) module allows you to effortlessly design and sell unique, personalized products through your online store.... - [Real Story: From 30 Listings a Day to 6,000+ Products - How Amiel Rubinstien Scaled with Product Listing Automation](https://help.zopi.io/from-30-listings-a-day-to-6000-products-how-amiel-rubinstien-scaled-with-product-listing-automation.html): Discover how Amiel scaled his Shopify store to 6,000+ products using Zopi bulk product import and listing automation to save hours each day. - [Real story: How Daniel Bäck Boosted Conversion Rate by 15% Using AI-Optimized Content with Zopi](https://help.zopi.io/how-daniel-back-boosted-conversion-rate-by-15-using-ai-optimized-content-with-zopi.html): Learn how Daniel boosted conversion rate by 15% using AI-optimized content with Zopi. Discover strategies to enhance your dropshipping success. - [Zopi Order Automation - Complete Guide](https://help.zopi.io/zopi-order-automation.html): Automate your dropshipping orders with Zopi Order Automation. Bulk fulfillment to save hours and scale your store effortlessly. - [Zopi Wallet Top-up & Bonus Policy](https://help.zopi.io/zopi-wallet-top-up-bonus-policy.html): Maximize your Zopi Wallet with our top-up bonus policy! Discover how to earn bonuses and enhance your wallet experience today. - [What’s New: Add Product by URL in Zopi](https://help.zopi.io/whats-new-add-product-by-url-in-zopi.html): Quickly add AliExpress/Ebay/Amazon product to Zopi with a single URL. Discover how this helps you save time and streamline product sourcing. - [Optimize Your Publishing Process with Zopi's Automation Module in Product Center](https://help.zopi.io/optimize-your-publishing-process-with-zopis-automation-module-in-product-center.html): Streamline your publishing process with Zopi's Automation module. Learn how to edit and publish products effortlessly to Shopify and TikTok. - [How to Split Products in Zopi: A Comprehensive Guide](https://help.zopi.io/how-to-split-product-in-zopi-a-comprehensive-guide.html): Learn how to split product variants in Zopi to better manage inventory, pricing, and fulfillment across your dropshipping store. - [Troubleshooting Product Import Issues in Zopi: Common Problems and How to Fix Them](https://help.zopi.io/troubleshooting-product-import-issues-in-zopi-common-problems-and-how-to-fix-them.html): Fix product import issues in Zopi. Learn how to resolve quota limits and dropshipping restrictions quickly and easily. - [Zopi vs. Other dropshipping tools: A Comprehensive Comparison](https://help.zopi.io/zopi-vs-other-dropshipping-tools-a-comprehensive-comparison.html): Compare Zopi with Zendrop, Spocket, AutoDS, Eprolo, and DSers to find the best dropshipping tools for your eCommerce business. - [Is Dropshipping Still Profitable? A Complete Breakdown](https://help.zopi.io/is-dropshipping-still-profitable.html): Is dropshipping still profitable in 2025? Yes—if done right. Learn the strategies, tools, and numbers behind real success. - [10 Must-Have Tools for Every Dropshipping Business in 2026](https://help.zopi.io/10-must-have-tools-for-every-dropshipping-business-in-2025.html): Explore the 10 must-have tools for your dropshipping business in 2025. Boost efficiency and sales with our essential recommendations today! - [10 Common Dropshipping Mistakes And How to Avoid Them](https://help.zopi.io/10-common-dropshipping-mistakes-beginners-make-and-how-to-avoid-them.html): Learn the 10 common dropshipping mistakes beginners make and how to avoid them for a successful online store! - [How to Find Trending Products for Dropshipping in 2025](https://help.zopi.io/how-to-find-trending-products-for-dropshipping-in-2025.html): Learn how to find trending products for dropshipping in 2025 with Zopi. Discover effective strategies and tools to source popular items for your business. - [How to Fix the "All variants are missing Zopi stock location" Error when Push products](https://help.zopi.io/how-to-fix-the-all-variants-are-missing-zopi-stock-location-error-when-push-products.html): This error occurs when Shopify hasn’t assigned Zopi as the fulfillment location for the product variants. As a result, Zopi can’t manage inventory updates. - [Zopi Extension New Pricing Updates 2025](https://help.zopi.io/zopi-extension-new-pricing-updates-2025.html): Stay updated with Zopi's new pricing changes for 2025. Discover how these updates can enhance your experience and maximize your savings today! - [Getting Started with Zopi Extension 2025](https://help.zopi.io/getting-started-with-zopi-extension-2025.html): Easily get started with Zopi Extension for dropshipping. Learn how to add products, save to collection, and push to your Shopify store. - [Zopi Extension New Updates 2025](https://help.zopi.io/zopi-extension-new-updates-2025.html): Explore the latest updates for Zopi extension 2025. Discover new features, enhancements, and how they can improve dropshipping experience. - [FAQs - Product Analysis](https://help.zopi.io/faqs-product-analysis.html): Unlock valuable insights with Zopi's product analysis tools. Discover how to enhance your offerings and drive sales. Start optimizing today! - [The New Product Analysis feature](https://help.zopi.io/the-new-product-analysis-feature.html): Unlock insights with Zopi's new product analysis feature. Discover trends, optimize listings, and boost sales effortlessly. Start analyzing today! - [Find U.S. Products Faster with Made in US Collection](https://help.zopi.io/find-u-s-products-faster-with-made-in-us-collection.html): Discover how to quickly find U.S. products with our Made in U.S. collection. Streamline your shopping experience and support local businesses today! - [New U.S. Tariffs in 2025: Challenges for Dropshippers and Strategies to Succeed](https://help.zopi.io/new-u-s-tariffs-in-2025-challenges-for-dropshippers-and-strategies-to-succeed.html): Navigate the new U.S. tariffs in 2025 with our guide for dropshippers. Discover challenges and effective strategies to ensure your success! - [How to manually add tracking number to order on Shopify?](https://help.zopi.io/how-to-manually-add-tracking-number-to-order-on-shopify.html): Easily manage your Shopify orders by learning how to manually add tracking numbers. Streamline your shipping process and enhance customer satisfaction today! - [How does Lunar New Year 2025 impact order processing?](https://help.zopi.io/how-does-lunar-new-year-2025-impact-order-processing.html): Learn how Lunar New Year 2025 impacts order processing with Zopi. Prepare dropshipping business for potential delays and stock management. - [How to use Zopi's compare at price feature effectively?](https://help.zopi.io/how-to-use-zopis-compare-at-price-feature-effectively.html): Maximize your sales with Zopi's Compare At Price feature. Learn how to effectively showcase discounts and attract more customers today! - [Dropshipping vs Print on Demand: Which is Better for You?](https://help.zopi.io/dropshipping-vs-print-on-demand-which-is-better-for-you.html): Explore differences between dropshipping and print on demand to find best option for business. Learn how Zopi can support both models effectively. - [Top 10 Hottest Valentine's Day Products and Marketing Ideas to Capture Your Customers' Hearts](https://help.zopi.io/top-10-hottest-valentines-day-products-and-marketing-ideas-to-capture-your-customers-hearts.html): Explore hottest Valentine's Day products and marketing ideas with Zopi. Capture your customers' hearts and boost your dropshipping sales this season. - [Map an Alternative Supplier to an Unmapped Product](https://help.zopi.io/map-an-alternative-supplier-to-an-unmapped-product.html): Easily map alternative suppliers to unmapped products in Zopi. Streamline your inventory management and enhance your dropshipping efficiency today! - [Split Products from Import List](https://help.zopi.io/split-poducts-from-import-list.html): Easily manage your inventory by learning how to split products from your import list in Zopi. Streamline your workflow today! - [Dropshipping Viral Products to Sell in 2026](https://help.zopi.io/dropshipping-viral-products-to-sell-in-2025.html): Explore top viral dropshipping products to sell in 2025 with Zopi. Learn how to identify trends and source popular items for your business. - [How to resolve customer information encryption issues on TikTok Shop Orders?](https://help.zopi.io/how-to-resolve-customer-information-encryption-issues-on-tiktok-shop-orders.html): Resolve customer information encryption issues on TikTok Shop orders effortlessly. Follow our step-by-step guide to ensure secure transactions today! - [Synchronize Temu Orders Status](https://help.zopi.io/synchronize-temu-orders-status.html): Easily synchronize your Temu order statuses with Zopi. Streamline your workflow and stay updated on every order. Start optimizing today! - [Boost Your Dropshipping Sales for BFCM 2024](https://help.zopi.io/boost-your-dropshipping-sales-for-bfcm-2024.html): Boost dropshipping sales for BFCM 2024 with Zopi. Discover effective strategies, marketing tips, and inventory management techniques to succeed. - [How to Cancel a Temu Order & Request a Refund (Step-by-Step Guide)](https://help.zopi.io/cancel-an-order-and-refund-return-policy-on-temu.html): Understand how to cancel an order and navigate the refund return policy on Temu. Get clear steps for hassle-free returns and refunds! - [Cancel An Order and Refund/Return Policy on AliExpress](https://help.zopi.io/cancel-an-order-and-refund-return-policy-on-aliexpress.html): Learn how to cancel an order and navigate the refund return policy on AliExpress. Follow our guide for smooth returns and refunds! - [How to solve AliExpress order failed due to system errors?](https://help.zopi.io/how-to-solve-order-failed-due-to-system-errors.html): Fix AliExpress order failures in Zopi caused by system errors with guidance to ensure smooth and automated fulfillment on your store. - [What to do when the shipping methods is unavailable on order?](https://help.zopi.io/what-to-do-when-shipping-methods-are-unavailable-on-orders.html): Struggling with unavailable shipping methods on your orders? Discover effective solutions to resolve shipping issues and ensure smooth transactions. - [How to solve Temu order failed due to Skip/Stop progress?](https://help.zopi.io/how-to-solve-order-failed-due-to-skip-stop-progress.html): Learn why your Temu order failed in Zopi due to “Skip/Stop Progress” and how to quickly fix it to keep your fulfillment process smooth. - [Why can't I import products from Temu?](https://help.zopi.io/why-cant-i-import-products-from-temu.html): Struggling to import products from Temu? Discover solutions and tips to streamline your product import process with Zopi. Get started today! - [From Clicks to Customers: Optimize Your E-Commerce Conversion Rate Now!](https://help.zopi.io/from-clicks-to-customers-optimize-your-ecommerce-conversion-rate-now.html): Optimize e-commerce conversion rate with Zopi. Learn effective strategies to turn clicks into customers and boost your online sales today. - [Top 10 High-Demand Dropshipping Products for Black Friday 2024](https://help.zopi.io/top-10-high-demand-dropshipping-products-for-black-friday-2024.html): Discover top 10 high-demand dropshipping products for Black Friday 2024 with Zopi. Learn how to prepare your store and maximize sales during holiday season. - [How to make sure orders are not auto-fulfilled by Shopify?](https://help.zopi.io/how-to-make-sure-orders-are-not-auto-fulfilled-by-shopify.html): Prevent unwanted auto-fulfillment of orders in Shopify with our easy guide. Take control of your order management today! - [Map Product to a Supplier with Better Profit Margins](https://help.zopi.io/map-product-to-a-supplier-with-better-profit-margins.html): Maximize your profits by mapping products to suppliers with better margins. Discover step-by-step guidance to enhance your Zopi experience today! - [Switch your AliExpress account](https://help.zopi.io/change-your-aliexpress-account.html): Easily update your AliExpress account details to enhance your shopping experience. Follow our step-by-step guide for seamless changes today! - [Bulk Fulfill Orders](https://help.zopi.io/bulk-fulfill-orders.html): Streamline your order management by learning how to bulk fulfill orders effortlessly. Discover tips and tools to enhance your efficiency today! - [The Language of Dropshipping: Key Terms and Metrics Explained](https://help.zopi.io/the-language-of-dropshipping-key-terms-and-metrics-explained.html): Learn essential dropshipping terms and metrics to enhance business knowledge. Discover how Zopi can help navigate language of dropshipping effectively. - [Why Your Dropshipping Business Needs To Focus On Niche Product](https://help.zopi.io/why-your-dropshipping-business-needs-to-focus-on-niche-product.html): Learn why focusing on niche products is essential for dropshipping business. Discover strategies with Zopi to succeed in profitable niches. - [Log In to Zopi](https://help.zopi.io/log-in-to-zopi.html): Easily access your Zopi account with our step-by-step login guide. Troubleshoot issues and get started quickly—connect to Zopi today! - [How to get SKU, GTIN, Barcode Numbers for Dropshipping?](https://help.zopi.io/how-to-get-sku-gtin-barcode-numbers-for-dropshipping.html): Learn how to obtain SKU and GTIN barcode numbers for your dropshipping products. Streamline your inventory management with our easy guide! - [Meet Special Customs Clearance Requirements](https://help.zopi.io/meet-special-customs-clearance-requirements.html): Navigate customs with ease! Discover how to meet special customs clearance requirements for your shipments. Streamline your process today! - [Why do Shopify Products show Sold Out? Steps to resolve it](https://help.zopi.io/why-do-shopify-products-show-sold-out-steps-to-resolve-it.html): Find out why your Shopify products show as sold out and learn effective steps to resolve the issue. Keep your store stocked and sales flowing! - [How to contact AliExpress suppliers?](https://help.zopi.io/how-to-contact-aliexpress-suppliers.html): Struggling to connect with AliExpress suppliers? Discover effective tips and strategies to reach out and build strong partnerships. Start now! - [How to fix the error message 'Store already has owner'?](https://help.zopi.io/how-to-fix-the-error-message-store-already-has-owner.html): Resolve the "store already has owner" error quickly and easily. Follow our step-by-step guide to regain access and manage your store effectively. - [Payment, Refund & Downgrade Policy](https://help.zopi.io/payment-refund-downgrade-policy.html): Navigate payment issues effortlessly with Zopi's refund and downgrade policy. Discover how to manage your transactions today! - [Cancel your subscription](https://help.zopi.io/cancel-your-subscription.html): Easily manage your account by learning how to cancel your Zopi subscription. Follow our step-by-step guide for a hassle-free process today! - [Understand Plan Changes: Upgrade and Downgrade](https://help.zopi.io/what-will-happen-when-i-upgrade-or-downgrade-my-plan.html): Upgrade or downgrade your Zopi pricing plan to manage products and features. Learn steps, billing rules, and how Shopify credits apply. - [Understanding Shipping Options and Times for Your Dropshipping Business](https://help.zopi.io/the-delivery-times-when-dropshipping.html): Understand delivery times when dropshipping to manage customer expectations. Explore our insights for timely shipping and improved satisfaction! - [Branded Dropshipping: How Effective Branding Skyrockets Your Sales](https://help.zopi.io/branded-dropshipping-how-effective-branding-skyrockets-your-sales.html): Learn how effective branding can skyrocket dropshipping sales. Strategies and Zopi tools to create a strong brand identity and boost revenue. - [The Art of Driving Low-Cost Traffic to the Shopify store](https://help.zopi.io/the-art-of-driving-low-cost-traffic-to-the-shopify-store.html): Discover low-cost traffic strategies for your Shopify store with Zopi. Learn how to leverage social media, SEO, and content marketing effectively. - [Design Your Ultimate Store: Tips for Attracting Your Ideal Customers](https://help.zopi.io/build-your-dream-store-tips-for-attracting-your-ideal-customers.html): Discover tips for attracting ideal customers and building dream store. Learn how Zopi can help connect with your audience and boost sales. - [Website Speed: Why it's Vital for E-Commerce Success](https://help.zopi.io/website-speed-why-its-vital-for-e-commerce-success.html): Learn why website speed is vital for e-commerce success with Zopi. Discover tips to enhance your site performance and boost sales today. - [TikTok Dropshipping: A Beginner’s Guide to a Thriving Online Business](https://help.zopi.io/tiktok-dropshipping-everything-you-need-to-know-to-succeed-in-fulfillment.html): Learn everything need to know about TikTok dropshipping with Zopi. Discover strategies for fulfillment, product selection, and maximizing your success. - [AliExpress Pricing: A Comprehensive Guide for Profitable Dropshipping](https://help.zopi.io/aliexpress-pricing-a-comprehensive-guide-for-profitable-dropshipping.html): Explore AliExpress pricing for profitable dropshipping with Zopi. Strategies to optimize pricing and avoid hidden costs for better margins. - [Select Reliable Dropshipping Suppliers: Criteria Checklist to Keep in Mind](https://help.zopi.io/select-reliable-dropshipping-suppliers-criteria-checklist-to-keep-in-mind.html): Learn how to select reliable dropshipping suppliers with Zopi. Follow criteria checklist to ensure quality, speed, and customer satisfaction for your business. - [Three Strategies to Unlock Best Product Ideas for Dropshipping Success](https://help.zopi.io/four-strategies-to-unlock-best-product-ideas-for-dropshipping-success.html): Unlock the best product ideas for dropshipping success with Zopi. Explore four effective strategies to find high-demand items and boost your business. - [Best Evergreen Dropshipping Products for Beginners](https://help.zopi.io/best-evergreen-dropshipping-products-for-beginners.html): Discover the best evergreen dropshipping products for beginners with Zopi. Learn how to find, import, and sell items that consistently perform. - [A Business Roadmap: How to Launch Your Online Store in 5 Steps](https://help.zopi.io/a-business-roadmap-how-to-launch-your-online-store-in-5-steps.html): Follow 5-step roadmap to launch online store successfully. Learn how Zopi can streamline your process from niche selection to store setup. - [Is Dropshipping Legal? The Real Truth On This Ecommerce Trend](https://help.zopi.io/is-dropshipping-legal-the-real-truth-on-this-ecommerce-trend.html): Discover the legal aspects of dropshipping and learn how to operate your business legally with Zopi. Understand compliance, licenses, and regulations. - [What Is Dropshipping and How Does It Work?](https://help.zopi.io/what-is-dropshipping-and-how-does-it-work.html): Discover what dropshipping is and how it works. Learn the benefits and steps to start your own dropshipping business today! - [GDPR Policy](https://help.zopi.io/gdpr-policy.html): Ensure your business complies with GDPR regulations effortlessly. Discover essential steps and templates to create your GDPR policy today! - [General Support Policy](https://help.zopi.io/general-support-policy.html): Learn about Zopi's general support policy, including contact methods, response times, and resources available for dropshipping assistance. - [Privacy Policy](https://help.zopi.io/privacy-policy.html): Understand how Zopi protects your data with our comprehensive privacy policy. Discover your rights and our commitment to your privacy today! - [How to create a staff account, and/or why does support team need it?](https://help.zopi.io/how-to-create-a-staff-account-and-or-why-does-support-team-need-it.html): Easily create a staff account to enhance your support team's efficiency. Discover the benefits and step-by-step guide to streamline your operations! - [Why do we need to access on your Products, Apps, Orders or Theme?](https://help.zopi.io/why-do-we-need-to-access-on-your-products-apps-orders-or-theme.html): Unlock the full potential of your Zopi experience! Discover why we need access to your products, apps, orders, and theme for seamless integration. - [What are the benefit of Collaborators?](https://help.zopi.io/what-are-the-benefit-of-collaborators.html): Unlock the power of collaboration with Zopi! Discover the benefits of adding collaborators to enhance productivity and streamline your workflow. - [How to get support from Shopify support team?](https://help.zopi.io/how-can-i-get-support-from-shopify-support-team.html): Get quick solutions to your Shopify issues! Discover how to effectively reach the Shopify support team for expert assistance. Start resolving your problems today! - [Does our app integrate with another source more than AliExpress, like Alibaba, etc. ?](https://help.zopi.io/does-our-app-integrate-with-another-source-more-than-aliexpress-like-alibaba-amazon-etc.html): Expand your sourcing options beyond AliExpress! Discover how to integrate Zopi with Alibaba, Amazon, and more for seamless dropshipping. - [What will happen when you uninstall and re-install our Zopi app?](https://help.zopi.io/what-will-happen-when-you-uninstall-and-re-install-our-zopi-app.html): Learn what happens when you uninstall and reinstall the Zopi app. Discover how to maintain your data and access your account seamlessly. - [Orders not appearing on AliExpress](https://help.zopi.io/orders-not-appearing-on-aliexpress.html): Trouble with orders not appearing on AliExpress? Discover quick solutions to resolve visibility issues and streamline your shopping experience today! - [What is the Shopify ‘Request fulfillment’ option?](https://help.zopi.io/why-i-should-not-request-fulfillment-on-shopify.html): Learn why you should avoid requesting fulfillment on Shopify. Understand the potential pitfalls and make informed decisions for your business! - [Why can't I find some orders in Order Center?](https://help.zopi.io/why-cant-i-find-some-orders-in-order-center.html): Struggling to locate orders in the Order Center? Discover quick solutions to find missing orders and streamline your order management today! - [How to get the order tracking code with AliExpress automatically?](https://help.zopi.io/how-to-get-the-order-tracking-code-with-aliexpress-automatically.html): Easily automate your order tracking with AliExpress! Discover how to get tracking codes automatically and streamline your dropshipping process today. - [How to fix failed order missing phone number due to AliExpress Regulations?](https://help.zopi.io/fix-failed-orders-missing-phone-number-due-to-aliexpress-regulations.html): Resolve failed orders due to missing phone numbers from AliExpress regulations. Discover quick fixes and streamline your dropshipping process today! - [What to do if you get the Shopify error 'Shipping not available for the selected address'?](https://help.zopi.io/what-to-do-if-you-get-the-shopify-error-this-order-cant-be-shipped-to-your-location.html): Facing the Shopify error "This order can't be shipped to your location"? Discover quick solutions to resolve shipping issues and ensure smooth transactions. - [How to get custom packaging for AliExpress Dropshipping?](https://help.zopi.io/how-do-i-get-custom-packaging-for-aliexpress-dropshipping.html): Discover how to get custom packaging for your AliExpress dropshipping business. Enhance your brand and stand out with our easy steps today! - [How to edit product prices in your Shopify?](https://help.zopi.io/how-to-update-product-prices-in-my-shopify.html): Easily update product prices in your Shopify store with our step-by-step guide. Keep your pricing competitive and boost your sales today! - [How to change currency in Shopify?](https://help.zopi.io/how-to-change-currency-in-shopify.html): Easily change your store's currency in Shopify to boost sales and cater to global customers. Follow our step-by-step guide now! - [Temu Sourcing FAQs](https://help.zopi.io/temu-sourcing-faqs.html): Streamline your sourcing process with Temu! Discover essential FAQs to enhance your experience and optimize your product selection. Get started today! - [How to edit mapping for resolving product update issues?](https://help.zopi.io/troubleshooting-missing-mapping-data-issues.html): Resolve missing mapping data issues effortlessly with our troubleshooting guide. Discover solutions to ensure smooth operations on Zopi. - [Can I sync my product information from another Apps to your Zopi App?](https://help.zopi.io/can-i-sync-my-product-information-from-another-apps-to-your-zopi-app.html): Easily sync your product information from other apps to Zopi. Discover seamless integration solutions to streamline your inventory management today! - [How to edit your product information after pushing to Shopify store?](https://help.zopi.io/how-to-edit-your-product-information-after-pushing-to-shopify-store.html): Easily update your product information on Shopify after pushing. Discover step-by-step instructions to streamline your store management today! - [Why are my products not showing on my Shopify page?](https://help.zopi.io/why-are-my-products-not-showing-on-my-shopify-page.html): Struggling with products not appearing on your Shopify page? Discover quick fixes and solutions to ensure your listings are visible and ready to sell! - [How to change the thumbnail of the product?](https://help.zopi.io/how-can-i-change-the-thumbnail-of-my-product.html): Easily update your product thumbnail on Zopi to attract more customers. Follow our step-by-step guide to enhance your listings today! - [What information will be imported along with my product?](https://help.zopi.io/what-information-will-be-imported-along-with-my-product.html): Easily manage your product data with Zopi. Discover what information is imported with your products and streamline your setup today! - [How to handle the product cost mismatches between Zopi and AliExpress?](https://help.zopi.io/how-to-handle-the-product-cost-mismatches-between-zopi-and-aliexpress.html): Resolve product cost mismatches between Zopi and AliExpress effortlessly. Discover effective solutions to streamline your dropshipping process today! - [How to Earn Cashback with Zopi](https://help.zopi.io/how-to-earn-cashback-with-zopi.html): Learn how to earn cashback with Zopi by shopping through Zopi suppliers. Discover tips to maximize your savings and track earnings easily. - [Boost Your Dropshipping Content Creation with Zopi’s AI Trio: Write – SEO – Image](https://help.zopi.io/create-engaging-content-faster-with-ai-writing.html): Create captivating content quickly with AI writing tools. Discover tips and techniques to enhance your writing process and boost engagement today! - [Enable Order Update Emails on Shopify](https://help.zopi.io/enable-order-update-emails-on-shopify.html): Stay updated with your Shopify orders by enabling order update emails. Discover how to automate notifications and enhance customer communication today! - [Get the Tracking Code update](https://help.zopi.io/get-the-tracking-code-update.html): Easily update your tracking code with our step-by-step guide. Enhance your Zopi experience and ensure accurate tracking today! - [Get the Source Order Number](https://help.zopi.io/get-the-source-order-number.html): Easily locate your source order number with our step-by-step guide. Streamline your order management and enhance your shopping experience today! - [Order Statuses in Zopi's Order Center](https://help.zopi.io/status-of-your-orders.html): Check the status of your orders effortlessly! Follow our guide to track shipments and stay updated on your purchases with ease. - [Cancel Fulfillment Request on Shopify](https://help.zopi.io/cancel-fulfillment-request-on-shopify.html): Easily cancel your fulfillment requests on Shopify with our step-by-step guide. Streamline your order management today! - [Cancel An Order on Shopify](https://help.zopi.io/cancel-an-order.html): Easily cancel your order with our step-by-step guide. Discover how to manage your purchases and ensure a hassle-free experience today! - [Duplicate a Fulfilled Order on Shopify](https://help.zopi.io/duplicate-a-fulfilled-order-on-shopify.html): Easily duplicate fulfilled orders on Shopify to streamline your workflow. Follow our step-by-step guide for efficient order management today! - [How to Place Orders Manually on Temu](https://help.zopi.io/place-orders-manually-on-temu.html): Easily place orders manually on Temu with our step-by-step guide. Streamline your shopping experience and start saving time today! - [How to Place Orders Manually on AliExpress](https://help.zopi.io/place-orders-manually-on-aliexpress.html): Easily place orders manually on AliExpress with our step-by-step guide. Streamline your purchasing process and enhance your dropshipping experience today! - [Order Failure Reasons and Solutions](https://help.zopi.io/place-order-failed-explained.html): Struggling with a failed order on Zopi? Discover common reasons and quick solutions to successfully place your order. Get back on track now! - [Change the Customer's Shipping Address on the Order](https://help.zopi.io/change-a-customers-shipping-address-before-fulfilling-the-order.html): Easily update a customer's shipping address before fulfilling their order. Follow our step-by-step guide to ensure smooth delivery and customer satisfaction. - [Change the Quantity of an Order](https://help.zopi.io/change-the-quantity-of-an-order.html): Easily adjust your order quantity with our step-by-step guide. Discover how to change your order on Zopi and ensure you get exactly what you need! - [How to create a test order on Shopify?](https://help.zopi.io/create-a-test-order-on-shopify.html): Easily create a test order on Shopify to streamline your store setup. Follow our step-by-step guide and ensure everything runs smoothly! - [How to Fulfill Orders with Zopi](https://help.zopi.io/fulfill-orders-automatically-with-the-zopi-app.html): Streamline your order fulfillment process with the Zopi app. Automate tasks and save time—start fulfilling orders effortlessly today! - [Set Default Message to AliExpress Suppliers](https://help.zopi.io/write-a-note-to-the-suppliers.html): Easily communicate with your suppliers by writing effective notes. Discover tips and templates to streamline your supplier interactions today! - [Meet Order Requirements for Specific Countries](https://help.zopi.io/meet-order-requirements-for-specific-countries.html): Ensure your orders meet country-specific requirements effortlessly. Discover essential guidelines and tips to streamline your international shipping process. - [Order Center: Now More Powerful and User-Friendly Than Ever](https://help.zopi.io/order-center-now-more-powerful-and-user-friendly-than-ever.html): Discover the new features in Zopi's Order Center that make managing and fulfilling your dropshipping orders faster and easier than ever. - [Delete products from the Shopify store](https://help.zopi.io/delete-products-from-the-shopify-store.html): Easily remove unwanted products from your Shopify store with our step-by-step guide. Streamline your inventory management today! - [How to Update Supplier for a Product or Order in Zopi](https://help.zopi.io/learn-how-to-update-supplier.html): Easily update your supplier information on Zopi with our step-by-step guide. Streamline your operations and keep your data accurate today! - [How to Use the Split Product Feature in Zopi](https://help.zopi.io/split-products-for-shopify.html): Easily split products for Shopify to streamline your inventory management. Discover step-by-step guidance to enhance your store's efficiency today! - [Master the Active Product Editor](https://help.zopi.io/master-the-new-product-editor.html): Master new product editor in Zopi to enhance your dropshipping experience. Learn to create, edit, and optimize product listings effortlessly. - [Customize Product Details](https://help.zopi.io/customize-product-details.html): Easily customize your product details on Zopi to enhance your online store. Discover step-by-step instructions and optimize your listings today! - [Tracking & Update: Cost & Stock Management](https://help.zopi.io/tracking-update-cost-stock-management.html): Stay on top of your inventory with Zopi's tracking updates. Discover cost-effective stock management solutions to streamline your business today! - [Set Pricing Rules and Assign Cent](https://help.zopi.io/set-pricing-rules-and-assign-cent.html): Easily set pricing rules and assign cents in Zopi to optimize your sales strategy. Discover how to enhance your pricing today! - [Product Center: Manage Product Listings In One Unified Dashboard](https://help.zopi.io/product-center-manage-product-listings-in-one-unified-dashboard.html): Manage your product listings effortlessly with Zopi's Product Center. Learn how to add, edit, and track inventory in one unified dashboard. - [Look for Potential Dropshipping Products](https://help.zopi.io/look-for-potential-dropshipping-products.html): Discover how to find potential dropshipping products effortlessly. Boost your sales and streamline your business with our expert tips and strategies! - [Change Zopi language](https://help.zopi.io/change-zopi-language.html): Easily change the language settings in Zopi to enhance your user experience. Follow our simple guide to customize your language preferences today! - [Set Up Notifications in Zopi](https://help.zopi.io/set-up-notifications-in-zopi.html): Stay updated with Zopi by setting up notifications effortlessly. Discover how to customize alerts and never miss important updates again! - [Link Zopi with your AliExpress account](https://help.zopi.io/link-zopi-with-your-aliexpress-account.html): Easily connect Zopi with your AliExpress account to streamline your dropshipping process. Start automating your orders today for greater efficiency! - [Install the new Zopi Extension 2025](https://help.zopi.io/install-use-the-new-zopi-extension-2025.html): Easily enhance your Zopi experience with our new extension. Follow our step-by-step guide to install and start using it today! - [Install the Zopi app to your Shopify store](https://help.zopi.io/install-the-zopi-app.html): Discover how to install the Zopi app easily. Follow our step-by-step guide: Step 1: Log in to your Shopify admin - [Get started with Zopi](https://help.zopi.io/get-started-with-zopi.html): Get started with Zopi effortlessly! Follow our easy guide to set up your account and unlock powerful features for your business today! - [What is Zopi?](https://help.zopi.io/what-is-zopi.html): Discover what Zopi is and how it can transform your business. Explore its features and benefits to enhance your dropshipping today! --- # # Detailed Content ## Posts ### Understanding Request Fulfillment Workflow in Zopi - Published: 2026-05-27 - Modified: 2026-05-27 - URL: https://help.zopi.io/4189.html   When a customer places an order on your Shopify store and you click Request fulfillment, Zopi automatically starts a smart fulfillment processing workflow. This workflow helps: Process fulfillment requests automatically Meet Shopify fulfillment response requirements Reduce manual fulfillment operations Keep your store compliant with Shopify standards 👉 Zopi has up to 4 hours to respond to Shopify fulfillment requests. The 3 Fulfillment Phases Phase 1: Validation & Decision When Shopify sends a fulfillment request, Zopi immediately checks: Has this request already been processed? Is the supplier order paid? Is the order fulfillable? Is tracking available? Possible Outcomes ACCEPTED If all requirements are met: Zopi accepts the fulfillment request Fulfillment starts automatically Shopify order moves forward HOLD If the order is not ready yet: The order enters HOLD status Zopi waits for the missing requirements Common reasons: Supplier order not paid Auto-pay failed Product unavailable REJECTED If the HOLD deadline expires: Shopify fulfillment request is rejected automatically 👉 This protects Shopify fulfillment SLA compliance. Phase 2: HOLD Window If the order enters HOLD status, Zopi temporarily pauses fulfillment while waiting for merchant action or missing fulfillment conditions to be completed. Common HOLD reasons include: Waiting for supplier payment Waiting for fulfillment readiness Auto-pay failed Product temporarily unavailable Understanding the HOLD Timeline 👉 In this workflow, T = the moment you click “Request fulfillment” on Shopify. From that moment, Zopi starts counting the fulfillment response window required by Shopify. Current HOLD timing flow: T+0 → HOLD starts immediately after Request Fulfillment... --- ### How to Import Products Using the Zopi Chrome Extension - Published: 2026-05-22 - Modified: 2026-07-01 - URL: https://help.zopi.io/how-to-import-products-using-the-zopi-chrome-extension.html The Zopi Chrome Extension allows you to quickly import products from supported supplier platforms directly into your Shopify dropshipping workflow. This guide explains how to install the extension, import products, and prepare them for your store. What the Zopi Chrome Extension Does The Zopi Chrome Extension helps you: Import products faster Analyze supplier products View product insights while browsing suppliers Send products directly to your Zopi Imported List Instead of copying product information manually, you can import products with just a few clicks. Supported Platforms The Chrome Extension supports importing from: AliExpress Temu Amazon ⚠️ Feature availability may differ by platform. Example: AliExpress supports more automation features Other platforms may support import-only workflows How to Install the Chrome Extension Follow these steps: Step 1: Open Chrome Web Store Search for Zopi Chrome Extension Step 2: Install Extension Click Add to Chrome Confirm installation Step 3: Log In to Your Zopi Account Open the extension Sign in using your Zopi account Step 4: Connect Your Shopify Store If not already connected: Open Zopi dashboard Connect your Shopify store Confirm authorization How to Import Products Using the Extension Step 1: Open a Supported Supplier Website Go to: AliExpress Temu eBay Amazon Step 2: Open a Product Page Choose the product you want to import. ⚠️ Make sure: Product is active Variants are available Images load correctly Step 3: Open Zopi Chrome Extension Click the Zopi extension icon in Chrome Step 4: Review Product Information The extension may display: Product title Price Variants... --- ### Can I Import Products from Temu or Other Platforms into Zopi? - Published: 2026-05-22 - Modified: 2026-05-22 - URL: https://help.zopi.io/can-i-import-products-from-temu-or-other-platforms-into-zopi.html Zopi supports importing products from multiple supplier platforms, allowing you to build your Shopify store more flexibly. This guide explains which platforms are supported, how importing works, and what limitations you should know before importing products. Supported Platforms in Zopi You can import products into Zopi from: AliExpress Temu eBay Amazon These products can be added to your: Zopi > Manage Products From there, you can: Edit products Adjust pricing Update products to Shopify How Product Import Works Zopi imports supplier product information such as: Product title Images Description Variants (size, color, etc. ) Pricing Products are usually imported through: Zopi Chrome Extension Supported import tools inside Zopi Platform Support Differences Not all platforms support the same level of automation. Platform Product Import Auto Fulfillment Price/Stock Sync AliExpress ✅ Supported ✅ Supported ✅ Supported Temu ✅ Supported ⚠️ Limited/Manual ⚠️ Limited eBay ✅ Supported ⚠️ Limited/Manual ⚠️ Limited Amazon ✅ Supported ⚠️ Limited/Manual ⚠️ Limited How to Import Products Option 1: Import Using Chrome Extension Step 1: Install Zopi Chrome Extension Add the extension to Chrome Log in to your Zopi account Step 2: Open Supplier Product Page Go to: AliExpress Temu eBay Amazon Open the product you want to import. Step 3: Import Product Click the Zopi extension icon Click Import to Zopi The product will appear in: Zopi Extension > My Collection What to Do After Import Before publishing, always review the imported product. Recommended steps: Open: Zopi Extension > My Collection Choose products to push Click Push products... --- ### Order Not Synced from Shopify to Zopi - Published: 2026-05-21 - Modified: 2026-05-21 - URL: https://help.zopi.io/order-not-synced-from-shopify-to-zopi.html If your Shopify orders are not showing in Zopi, the issue is usually related to the order status in Shopify. For an order to sync successfully to Zopi, it must meet specific conditions in Shopify first. Order Sync Requirements Before an order can sync from Shopify to Zopi, it must have both of these statuses in Shopify: Paid Unfulfilled If one or both statuses are missing, Zopi cannot synchronize the order. Correct Order Status Example Payment Status Fulfillment Status Sync to Zopi Paid Unfulfilled ✅ Yes Pending Unfulfilled ❌ No Paid Fulfilled ❌ Order processed incorrectly Why Orders Are Not Synced In most cases, orders are not synced because they have not been marked as Paid yet in Shopify. This commonly happens when: The order was created manually The customer used a manual payment method The order is still pending payment The order was created in the Drafts section Once the order is marked as paid, Zopi can sync it automatically. How to Mark an Order as Paid in Shopify Follow these steps to update the order status in Shopify: Step 1: Open Shopify Orders In Shopify admin, go to: Shopify > Orders Step 2: Open the Order Click the order that is not synced to Zopi. If you cannot find the order in the Orders section, check the Drafts section instead. Step 3: Mark the Order as Paid Click one of these buttons: Mark as paid Collect payment This will update the payment status of the order. What Happens... --- ### How Order Status Works in Zopi - Published: 2026-05-21 - Modified: 2026-05-21 - URL: https://help.zopi.io/how-order-status-works-in-zopi.html In Zopi, the Order Status system helps merchants track orders throughout the entire fulfillment process, from unprocessed orders to successful deliveries or cancellations. Inside the Place Order section, Zopi organizes orders into different status tabs so merchants can quickly understand what action is needed for each order. This helps reduce fulfillment confusion, improve workflow organization, and make order management faster and easier. What is Order Status in Zopi? Order Status in Zopi is a feature that helps merchants categorize and manage orders based on their fulfillment stage. Currently, Zopi provides four default order statuses inside the Place Order section: Pending Shipping Fulfilled Closed Each status represents a different stage in the order lifecycle. This allows merchants to monitor fulfillment progress more effectively and avoid mixing active, completed, and canceled orders together. In addition to the default tabs, Zopi also allows merchants to create their own custom order status views by clicking the plus (+) icon next to the status tabs. Understanding Each Order Status in Zopi Each order status in Zopi serves a specific purpose in the fulfillment workflow. Pending The Pending tab contains orders that have not been fulfilled yet. Orders in this status usually mean: The fulfillment process has not started The supplier has not processed the order yet Additional fulfillment action may still be required This is typically the first stage of the order lifecycle. Merchants should monitor this tab regularly to avoid fulfillment delays. Shipping The Shipping tab contains orders that were processed successfully and are... --- ### How to Create Custom Order Status Views in Zopi - Published: 2026-05-21 - Modified: 2026-05-21 - URL: https://help.zopi.io/how-to-create-custom-order-status-views-in-zopi.html Managing large volumes of orders can quickly become overwhelming, especially when you need to track specific orders across different fulfillment stages. With Custom Order Status Views in Zopi, merchants can organize and monitor orders more efficiently by creating personalized order views based on starred labels. This feature helps dropshippers quickly identify priority orders, group specific shipments, and streamline daily order management without relying only on default order statuses. What are Custom Order Status Views? Custom Order Status Views allow merchants to create personalized order filters inside the Place Order section in Zopi. Instead of using only the default order statuses, you can organize orders into custom views using colored stars. For example, you can create views for: Urgent orders VIP customer orders Orders waiting for supplier confirmation Orders requiring manual review High-value shipments These views automatically update based on the star labels you apply to orders. Step-by-Step Guide to Create Custom Order Status Views Using Zopi Follow the steps below to create your own custom order views inside Zopi. Step 1: Add a Star Color to Orders Before creating a custom view, you need to mark the orders you want to group together. To do this: Go to the Place Order section in Zopi Find the orders you want to organize Add a colored star label to those orders You can use different star colors for different purposes. For example: Red star = Urgent orders Yellow star = Orders needing review Blue star = VIP customers Step 2: Filter Orders... --- ### How to Filter Products Before Add in Zopi - Published: 2026-05-20 - Modified: 2026-05-20 - URL: https://help.zopi.io/how-to-filter-products-before-add-in-zopi.html Filtering products before import helps you find better products faster and avoid importing low-quality or unsuitable items into your store. This guide explains how to use product filters in Zopi to narrow down products by price, orders, shipping location, ratings, and more. Why Product Filtering Matters Not every supplier product is suitable for your store. Using filters helps you: Find more reliable products Avoid poor suppliers Save time during product research Improve fulfillment and customer experience Instead of importing random products, you can focus only on products that match your business goals. Where to Filter Products in Zopi You can filter products in: Zopi > Add products Zopi Chrome Extension (on supported supplier platforms) Supported sources include: AliExpress Temu eBay Amazon How to Filter Products Before Import Follow these steps: Step 1: Open Dropship Operation Go to: Zopi > Add products Step 2: Search for a Product Enter keywords related to your niche Example: “Pet toy” “Kitchen organizer” “Wireless earbuds” Step 3: Open Filters Click Filter or filter options panel Step 4: Apply Product Filters Choose filters based on your needs. Examples: Price range Orders count Step 5: Review Filtered Results Check: Product quality Supplier reputation Images and reviews Step 6: Import Product Once you find a suitable product: Click Push to store Then continue your workflow: Edit → Fulfill Best Practices Avoid importing products only because they are cheap Prioritize suppliers with strong ratings and order history Use local warehouses when possible for faster shipping Test products before scaling... --- ### Product Imported but Missing Images or Variants - Published: 2026-05-20 - Modified: 2026-05-20 - URL: https://help.zopi.io/product-imported-but-missing-images-or-variants.html Sometimes a product imports successfully into Zopi, but some images or variants (size, color, etc. ) are missing. This guide explains why it happens and how to fix it before pushing the product to your Shopify store. Why Images or Variants Go Missing When Zopi imports a product from suppliers like AliExpress, Temu, eBay, or Amazon, the app reads product data directly from the supplier page. Sometimes: Supplier data is incomplete Variants are configured incorrectly Images fail to load during import As a result, some information may not appear correctly in Zopi. Common Causes Here are the most common reasons: 1. Supplier Page Issue Product page contains broken or hidden data Variants are no longer available 2. Temporary Import Error Internet interruption during import Supplier page loading issue 3. Unsupported Variant Structure Some suppliers use complex variant setups that may not import correctly. Example: Bundle options Multi-level variant combinations 4. Product Was Updated by Supplier The supplier may have: Removed variants Changed images Updated product structure How to Fix Missing Images Follow these steps: Step 1: Recheck Supplier Product Page Open the original supplier product link Confirm the missing images still exist Step 2: Re-import the Product Remove the incomplete import (optional) Re-import the product using: Zopi Chrome Extension Product URL import 👉 Temporary loading issues are often fixed after re-importing. Step 3: Add Images Manually If images are still missing: Go to: Zopi > Manage Products Open the specific Upload images manually Click Save How to Fix Missing Variants Step... --- ### Why Can’t I Import Products in Zopi - Published: 2026-05-15 - Modified: 2026-05-15 - URL: https://help.zopi.io/why-cant-i-import-products-in-zopi.html If you cannot import products into Zopi, the issue is usually related to your product import quota or file import requirements. This article explains the most common reasons and how to fix them. Product Import Quota Reached Each Zopi subscription plan includes a different product import quota. Once the quota is used up, it will not automatically renew. To continue importing products, you will need to upgrade your plan. How to Check Your Remaining Product Quota Open Zopi > Plan & Pricing Check the Product Quota section. Review: Total imported products Remaining product quota How to Fix If your quota has reached the limit, you can upgrade your current plan or delete imported products to restore the quota before importing more products. Add from File Feature Not Available The Add from File feature is only available for users on the Explorer plan or higher. If you are using a lower plan, you may not be able to: Upload CSV files Import products in bulk from files How to Check Your Current Plan Open Zopi > Plan & Pricing Review your current subscription plan If your current plan does not support this feature, you will need to upgrade to use Add from File. CSV File Errors If you receive an error while importing from a file, the issue may be related to the CSV file format or content. Common CSV File Issues Invalid File Format Make sure your file: Uses the . csv format Is not corrupted Too Many Products The maximum... --- ### How to Import Multiple Products in Zopi - Published: 2026-05-15 - Modified: 2026-05-15 - URL: https://help.zopi.io/how-to-import-multiple-products-in-zopi.html Importing products one by one can take a lot of time, especially when you are building or scaling your store. With Zopi, you can import multiple products at once using different methods depending on your workflow. This article will show you 3 ways to import multiple products into your Shopify store using Zopi. Import Multiple Products from Zopi Search This method is best when you are browsing products directly inside Zopi and want to push several products to your store at the same time. Steps to Import Multiple Products Open Zopi > Add Product Search for the products you want to import. Select multiple products by checking the product boxes. After selecting products, a selected product bar will appear at the bottom center of the screen. Click Push to Store. A popup window will appear showing the push settings. Adjust the product settings if needed, such as: Product status When product out of stock Set price Set content  Click Push to Store again to confirm. Your selected products will then be imported into your Shopify store. Import Products Using a CSV File This method is useful when you already have a list of supplier product links and want to import products in bulk. You can import up to 1000 products at one time using a CSV file. Prepare Your CSV File Before importing: Create a . csv file. Add supplier product links into the file. Save the file to your device. Steps to Import from File Open Zopi > Add Product... --- ### How to Bulk Update Products in Zopi - Published: 2026-05-13 - Modified: 2026-05-13 - URL: https://help.zopi.io/how-to-bulk-update-products-in-zopi.html Zopi allows you to update multiple products at the same time using the bulk editing feature. Instead of editing products one by one, you can quickly apply updates across multiple listings, including: Product status Pricing behavior Out-of-stock settings Product content Product thumbnails Title prefix/suffix 👉 Bulk editing helps save time and keeps your product listings consistent. Access Manage Products To bulk update products: Open Zopi Go to Dropship Operation => select Manage products Or access directly: https://ds. zopi. io/app? view=manage-product Select Products Inside Manage products: Select the products you want to update using the checkboxes Click Edit products at the bottom of the page 👉 You can select multiple products at the same time. Open Bulk Editor After clicking Edit products, the bulk editing panel will appear on the right side. From here, you can configure which settings should be updated for selected products. 👉 Only enabled sections will be applied during the update. Available Bulk Update Options Edit Status You can change product visibility status: Active Draft 👉 Use this to quickly publish or hide multiple products. Edit Out-of-Stock Behavior Available options: Keep selling: Customers can continue purchasing products even when inventory reaches zero. Stop: Products become unavailable when stock runs out. Edit Price Pricing options: Auto: Zopi automatically updates pricing based on your pricing rules. Manual: You manually control product pricing. Edit Content You can bulk update product content, including: Product title Description Thumbnail style Product Title You can optimize titles using preset styles. Example: Persuasive style Conversion-focused wording Product Description... --- ### How AI Assistant Helps Manage Orders - Published: 2026-05-13 - Modified: 2026-05-13 - URL: https://help.zopi.io/how-ai-assistant-helps-manage-orders.html Zopi AI Assistant helps simplify order management by assisting with operational tasks directly inside Zopi. Instead of manually checking and processing orders one by one, you can ask the assistant to help retrieve order information, review pending orders, and support fulfillment workflows. 👉 AI Assistant focuses on helping you manage orders faster and more efficiently. What AI Assistant Can Do for Orders AI Assistant can help with: Listing pending orders Retrieving specific order details Reviewing order statuses Helping place or fulfill orders Supporting bulk order operations 👉 The assistant is designed to reduce manual order management tasks. Access AI Assistant To use AI Assistant for order management: Open Zopi Click AI Assistant Path: Zopi > AI Assistant You can also connect the assistant through: Telegram WhatsApp Supported Order Tasks View Pending Orders You can ask AI Assistant to retrieve pending orders that need fulfillment. Examples: “Show pending orders” “List orders waiting for payment” “Find orders that need fulfillment” Retrieve Order Details AI Assistant can help find specific order information. Examples: “Find order #1025” “Show customer details for this order” “Check tracking status for order #2048” Review Order Status AI Assistant can help explain and review order progress. Supported statuses may include: Pending Processing Shipping Fulfilled Examples: “Why is this order delayed? ” “Show orders still in processing” Help Fulfill Orders AI Assistant can assist with fulfillment workflows. Examples: “Place all pending orders” “Fulfill selected orders” “Review orders before fulfillment” 👉 Depending on your workflow, orders may be processed individually or in... --- ### How to Connect Zopi AI Assistan - Published: 2026-05-13 - Modified: 2026-05-13 - URL: https://help.zopi.io/how-to-connect-zopi-ai-assistan.html Zopi AI Assistant can be connected through multiple messaging channels, allowing you to interact with the assistant using your preferred platform. Currently, you can connect the assistant using: Zopi Built-in Chat Telegram WhatsApp 👉 Once connected, you can send operational tasks directly to the assistant. Access AI Assistant To access AI Assistant: Open Zopi Click AI Assistant from the left sidebar Path: Zopi > AI Assistant Available Connection Methods Inside the AI Assistant page, click Connect agent to view available connection options. Currently supported: Zopi built-in chat Telegram WhatsApp 👉 You can use one or multiple connected channels depending on your workflow. Connect via Zopi Built-in Chat Zopi Built-in Chat is enabled by default inside the Zopi interface. Once connected: You can chat directly inside Zopi No external setup is required 👉 This is the fastest way to start using AI Assistant. Connect via Telegram To connect Telegram: Click Connect agent Select Telegram Click Open Telegram A Telegram window will open. Complete Telegram Connection Inside Telegram: Open the Zopi bot Click START Complete the account linking process 👉 After successful connection, you can interact with AI Assistant directly from Telegram. Connect via WhatsApp To connect WhatsApp: Click Connect agent Select WhatsApp Enter your phone number Click Connect 👉 Make sure: Your phone number includes the correct country code Your WhatsApp account is active After verification, your WhatsApp account will be linked to AI Assistant. Manage Connected Channels You can manage connected channels directly from the Connect agent panel. From here,... --- ### What Can Zopi AI Assistant Help You With? - Published: 2026-05-13 - Modified: 2026-05-13 - URL: https://help.zopi.io/what-can-zopi-ai-assistant-help-you-with.html Zopi AI Assistant is an operational assistant designed to help you manage your dropshipping workflow more efficiently. Instead of manually navigating through multiple pages and actions, you can ask the assistant to help perform operational tasks directly inside Zopi. 👉 AI Assistant focuses on: Order management Product management Product discovery It is designed to help you complete tasks faster — not to act as a general knowledge chatbot. Order Management AI Assistant can help manage fulfillment-related operations inside Zopi. Supported tasks include: Listing pending orders Retrieving specific order details Placing orders Fulfilling orders individually or in bulk Examples: “Show pending orders. ” “Place all pending orders. ” “Find order #1025. ” “Show delayed orders. ” 👉 AI Assistant helps reduce manual order handling and speeds up fulfillment workflows. Product Management AI Assistant can help manage products already inside your Zopi workspace. Supported tasks include: Pushing products to your Shopify store Auditing product listings Detecting pricing or stock issues Performing bulk updates Removing products in bulk Examples: “Push these products to store” “Check products with stock issues” “Bulk update product pricing” “Delete inactive products” 👉 This helps simplify day-to-day product operations. Product Discovery AI Assistant can also help with product sourcing and discovery tasks. Supported tasks include: Finding new products Researching market prices Finding similar items Searching products using image URLs Examples: “Find similar products to this image” “Search trending pet products” “Research this product price” 👉 AI Assistant helps speed up product research and sourcing workflows. What AI Assistant Does Not Do AI Assistant... --- ### Getting Started with Zopi AI Assistant - Published: 2026-05-13 - Modified: 2026-05-13 - URL: https://help.zopi.io/getting-started-with-zopi-ai-assistant.html Zopi AI Assistant helps you manage your dropshipping operations faster using AI-powered assistance. You can use it to: Find winning products Research trends and niches Manage products Review orders Detect operational issues Get quick guidance inside Zopi 👉 Instead of manually navigating through multiple pages, you can simply ask the AI Assistant for help. What Is Zopi AI Assistant? Zopi AI Assistant is your built-in AI support and operations assistant inside Zopi. It is designed to help simplify daily dropshipping tasks such as: Product discovery Product management Order management Operational guidance 👉 The assistant helps reduce manual work and speeds up decision-making. Access AI Assistant You can access AI Assistant from the left sidebar inside Zopi. Path: Zopi > AI Assistant Direct link: https://ds. zopi. io/app/ai-assistant What Can AI Assistant Help With? Product Discovery You can ask AI Assistant to: Find trending products Explore niches Discover winning products Find similar products Examples: “Find trending pet products” “Show me beauty products with high demand” “Find similar products to this item” Product Management AI Assistant can help: Optimize product titles Improve descriptions Review product listings Detect potential listing issues Examples: “Optimize this product title” “Check this listing for issues” Order Management AI Assistant can assist with: Order lookup Pending order review Tracking guidance Fulfillment-related questions Examples: “Show pending orders” “Help me to place this order” How to Start Using AI Assistant Step 1: Open AI Assistant Go to AI Assistant from the left sidebar Step 2: Start a Conversation Type your request or question... --- ### Getting Started with Zopi (Simple Mode) - Published: 2026-05-07 - Modified: 2026-05-07 - URL: https://help.zopi.io/getting-started-with-zopi-simple-mode.html This guide helps you get started with Zopi Simple Mode. It walks you through the core workflow—from adding products to fulfilling orders—so you can start selling quickly with minimal setup. What is Zopi Simple Mode? Zopi Simple Mode is a streamlined version of Zopi designed to help you run your dropshipping business with fewer steps and less manual setup. With Simple Mode, you can: Add products from suppliers (like AliExpress) Edit and push products to your Shopify store Automatically fulfill orders using built-in workflows 👉 Everything is organized into a clear flow to reduce confusion and speed up your operations.   The 3-Step Workflow Zopi Simple Mode is built around 3 main steps: Add products → Import products from suppliers Manage products → Edit and push products to Shopify Place orders → Fulfill customer orders 👉 This is the core workflow you’ll use every day: Add → Manage → Order   Navigate the Main Dashboard In Simple Mode, all key actions are centralized on one main page, so you don’t need to switch between multiple sections. Main Tabs (Top Navigation) At the top of the dashboard, you will see: Add products → Import new products from suppliers Manage products → Edit and push products to your store Place orders → Fulfill and track orders 👉 These tabs follow your workflow step-by-step. How It Works Start with Add products to push items Move to Manage products to prepare them for sale Use Place orders to process customer orders 👉 You can... --- ### Order Payment Failed – What to Do in Zopi - Published: 2026-05-07 - Modified: 2026-05-07 - URL: https://help.zopi.io/order-payment-failed-what-to-do-in-zopi.html If an order payment fails, the order will not be fulfilled. This guide shows you how to identify the cause and fix it quickly so your orders can be processed without delay. What “Order Payment Failed” Means An Order Payment Failed status means Zopi could not complete the payment to the supplier during fulfillment. As a result: The order is not placed with the supplier No tracking number is generated The order remains unfulfilled Common Reasons for Payment Failure Here are the most common causes: Insufficient balance in your payment method Invalid or expired card Payment method not linked correctly Bank declined the transaction AliExpress payment issue (e. g. , security verification) How to Fix Order Payment Failed Follow these steps: Step 1: Check Order Status Go to: Zopi > Place Orders Find the order with Payment Failed status Step 2: Review Payment Method Ensure your payment method is: Active Has enough balance Supports international payments Step 3: Verify AliExpress Account (if applicable) Log in to your AliExpress account Check for: Payment verification requests Security checks Account restrictions Step 4: Fix Any Issues Depending on the cause: Update your card Add funds Complete verification on AliExpress How to Retry Payment in Zopi Once the issue is fixed: Go to: Zopi > Place Orders Select the failed order Click Retry Payment or Pay Now Confirm the payment 👉 Zopi will attempt to place the order again with the supplier. Recommended Workflow To avoid payment issues, follow this process: Import product Edit product Push... --- ### How to Track Orders in Zopi - Published: 2026-05-07 - Modified: 2026-05-07 - URL: https://help.zopi.io/how-to-track-orders-in-zopi.html Tracking orders in Zopi helps you monitor shipping progress after fulfillment. This allows you to stay updated on delivery status and support your customers effectively. What “Track Orders” Means in Zopi In Zopi, tracking refers to monitoring orders that have already been fulfilled and shipped. ✅ Includes: Orders with tracking numbers Orders that are in transit or delivered ❌ Does NOT include: Pending orders Orders not yet placed with suppliers 1. Access Order Tracking Follow these steps to track a specific order: Go to Zopi Dropshipping Navigate to Place Orders Find the order you want to track Click on the Order ID 2. View Shipping Status  If the order is being shipped, you will see a Shipping section. What You’ll See Tracking number Carrier (shipping provider) Payment Shipping status (e. g. , In transit, Out for delivery) 3. Check Delivered Orders If the items have already been delivered, you’ll see the Fulfilled section Click the arrow icon (Show Details) Expand the product section View the products listed Conclusion Tracking orders in Zopi allows you to: Monitor shipping progress Check delivery status Handle customer inquiries with accurate information Once an order is fulfilled, you can easily track each item directly from the Place Orders section. Need Help? If you need assistance while using Zopi: Contact our support team via Live Chat inside Zopi Visit the Zopi Help Center for more guides Join the Zopi Community to ask questions and learn from other users 👉 Our team is available to help you resolve issues... --- ### How to Set Pricing Rules in Zopi - Published: 2026-05-07 - Modified: 2026-05-07 - URL: https://help.zopi.io/how-to-set-pricing-rules-in-zopi.html Pricing Rules help you automatically calculate your product prices based on supplier costs. This saves time and keeps your margins consistent across all products. 1. Access Pricing Rules Follow these steps to open the Pricing Rules settings: Go to Zopi Dropshipping Click Settings Open the Pricing Rules tab 2. Pricing Formula (Set Your Markup) This section lets you define how your Selling Price and Compare-at Price are calculated from the supplier cost. How It Works You apply a multiplier to the product cost Zopi will automatically calculate prices when importing or updating products Example Multiply 2x → Selling Price Multiply 3x → Compare-at Price If a product costs $10: Selling Price = $20 Compare-at Price = $30 Steps to Set Pricing Formula In Pricing Rules, go to Pricing Formula Enter your multiplier for: Selling Price Compare-at Price (Optional) Click Add More Pricing Rule Define different rules for different price ranges Save your settings Why Use Multiple Rules? You can apply different strategies based on cost. For example: Low-cost items → higher markup High-cost items → lower markup 3. Update Store Selling Price (Adjust Price Endings) This section lets you control how your final prices look in your store. What You Can Do Set price endings like: . 99 (e. g. , $19. 99) . 50 (e. g. , $19. 50) This helps improve conversion by making prices look more appealing. Steps Go to Update Store Selling Price Set Assign cents to: Selling Price Compare-at Price Choose your preferred format (e. g. , . 99) Save your settings 4. Apply Pricing Rules... --- ### How to Place Orders in Zopi (Simple Mode) - Published: 2026-05-07 - Modified: 2026-05-07 - URL: https://help.zopi.io/how-to-place-orders-in-zopi-simple-mode.html This guide shows you how to place (fulfill) orders in Zopi Simple Mode. You can either pay using your Zopi Wallet or complete payment directly on AliExpress using your own account. Access Orders in Zopi You can access and manage your orders in Zopi using either Shopify Admin or the Zopi Web App. Option 1: Access via Shopify Admin Go to Shopify Admin Find Zopi Dropshipping Select the Place orders tab Option 2: Access via Zopi Web App Go to: https://ds. zopi. io/app/orders Log in to your Zopi account (if required) Select the Place orders tab Both methods will take you to the same Orders dashboard, where you can: View all orders Filter by status (Pending, Shipping, etc. ) Place and manage orders Understand Order Statuses Pending → Ready to place order Shipping → Supplier has shipped Fulfilled → Completed with tracking Closed → Finished or manually closed 👉 Focus on Pending orders to take action. Place Orders Step-by-Step Step 1: Open Pending Orders Go to Place orders Select Pending Step 2: Select Orders Tick the orders you want to fulfill Step 3: Click Make Fulfillment Button Open the Confirm & Place screen Payment Methods (Zopi Wallet vs AliExpress) When placing an order, you will see multiple fulfillment options: Option 1: API (Auto) – Automatic Fulfillment Select API (auto) Choose: Zopi Wallet → pay directly via Zopi AliExpress account → use your linked AE account How it works: Zopi automatically places the order with the supplier If using AliExpress account, the system will process... --- ### How to Edit a Product Before Pushing to Your Store in Zopi - Published: 2026-05-07 - Modified: 2026-05-07 - URL: https://help.zopi.io/how-to-edit-a-product-before-pushing-to-your-store-in-zopi.html Editing your product before publishing helps you improve quality, pricing, and conversion. This step ensures your product looks professional and is ready to sell. When Should You Edit a Product? You should always edit a product before pushing it to your Shopify store. Imported products (from AliExpress, Temu, eBay, Amazon) often have: Messy titles Low-quality descriptions Unoptimized images Incorrect pricing Editing helps you: Increase conversion rate Build a consistent brand Avoid supplier-related issues How to Edit Product in Zopi Follow these steps: Step 1: Go to Zopi Dropshipping  Navigate to: Zopi Dropshipping Step 2: Open Manage products Find the product you want to edit Click Edit product Step 3: Update Product Information You will see multiple sections: 1. Description Replace the supplier title with a clean, readable name Keep the title short and clear Rewrite content for your customers Focus on benefits, not just features Remove supplier branding or irrelevant info 2. Images Remove low-quality or duplicate images Keep clean, high-resolution visuals Avoid images with watermarks or Chinese text 3. Price & variants Review size, color, and options Rename variants if needed (e. g. , “Red XL” → “Red - XL”) Set your selling price Apply pricing rules if configured Step 4: Save Changes Click Save to update your product Step 5: Push to Store Click Push to Store when ready Product will be published to Shopify Key Fields You Should Always Review Before pushing, double-check: Title → Clear and customer-friendly Description → Easy to read, benefit-focused Images → Clean and high... --- ### How to View Order Details in Zopi - Published: 2026-05-07 - Modified: 2026-05-07 - URL: https://help.zopi.io/how-to-view-order-details-in-zopi.html Viewing order details helps you track fulfillment, check customer info, and fix issues quickly. This is essential for managing your orders smoothly. Where to Find Orders in Zopi All your orders are managed in one place: Go to: Zopi > Place Orders Here you will see: All incoming Shopify orders Order status (Pending, Fulfilled, Failed, etc. ) Payment and fulfillment status How to View Order Details (Step-by-Step) Follow these steps: Step 1: Open Orders Page Navigate to: Zopi > Place Orders Step 2: Find Your Order Use search or filters: Order number Customer name Order status Step 3: Open Order Details Click on the order row or View Details  Step 4: Review Order Information You will now see full order details (explained below) What Information You Can See Inside the order detail page, you can check: 1. Customer Information Name Shipping address Contact details 2. Product Information Product name Variants (size, color, etc. ) Quantity ordered 3. Order Status Payment status Fulfillment status Supplier status 4. Supplier Details Linked supplier (AliExpress, etc. ) Product mapping Cost price 5. Tracking Information (if fulfilled) Tracking number Shipping carrier Delivery updates 6. Payment Details Payment status (Paid / Failed) Order cost How to Use Order Details in Your Workflow Order details are used throughout your workflow: Check new orders → Confirm customer info Fulfill orders → Click Order or Fulfill Handle issues → Identify payment failures or mapping issues Track shipments → Monitor delivery progress Best Practices Check orders daily to avoid delays Always confirm customer... --- ### How to Import Products from AliExpress via Link in Zopi - Published: 2026-05-07 - Modified: 2026-05-07 - URL: https://help.zopi.io/how-to-import-products-from-aliexpress-via-link-in-zopi.html Importing products by link is the fastest way to bring a product you found on AliExpress into your Shopify store. This helps you move quickly from product discovery to selling. When to Use This Method Use this method when: You are browsing AliExpress and find a potential product You already have a product URL You want a quick and simple import workflow Step-by-Step: Import via AliExpress Link Step 1: Copy the product link Go to AliExpress Open the product page Copy the URL from your browser Step 2: Paste link into Zopi Open Zopi inside Shopify Go to: Zopi > Add products Paste the link into the search bar Press Enter Click Push to store Push Settings Explained Before pushing the product to your store, Zopi allows you to customize several settings on the right panel: Product status Active: Product is live immediately Draft: Product is hidden until you publish it When product out of stock Keep selling: Continue accepting orders Stop: Disable purchase when out of stock Set price Auto: Apply your pricing rules Manual: Set your own price Set content Keep original: Use supplier content AI enhance: Improve title and description automatically 👉 You can adjust these settings based on your selling strategy. Step 3: Push to your store Click Push to Store again Once successful, you will see a success notification The product is now added to your Shopify store What Happens After Pushing After a successful push: The product appears in: Zopi > Manage Products It... --- ### Why Can’t I Place an Order in Zopi? - Published: 2026-05-07 - Modified: 2026-05-07 - URL: https://help.zopi.io/why-cant-i-place-an-order-in-zopi.html If you’re unable to place an order, it usually means something is missing or misconfigured in your setup. This guide helps you quickly identify the cause and fix it so you can continue fulfilling orders. What This Issue Means When you cannot place an order in Zopi, it means the system is unable to send the order to the supplier. As a result: The order stays in Pending or Failed status No order is created on the supplier platform No tracking number is generated Common Reasons You Can’t Place an Order Here are the most common causes: 1. Product Not Mapped to a Supplier The product is not linked to a valid supplier (AliExpress, etc. ) Zopi doesn’t know where to send the order 2. Variant Mapping Issue Variants (size, color) are not matched correctly Missing or invalid variant mapping 3. Product Out of Stock Supplier product is unavailable Selected variant is sold out 4. Payment Method Issue No valid payment method Insufficient balance Payment failed 5. Supplier Account (AliExpress) Not logged in Account restricted or requires verification 6. Shipping Not Available The supplier does not ship to your customer’s country The selected shipping method is invalid How to Fix It (Step-by-Step) Follow these steps to resolve the issue: Step 1: Check Order Details Go to: Zopi > Place Orders Open the order Review the error message or status Step 2: Verify Product Mapping Go to: Zopi > Manage Products Open the product Ensure it is linked to a supplier 👉... --- ### Payment Policy for Zopi Fulfillment Service - Published: 2026-05-06 - Modified: 2026-05-06 - URL: https://help.zopi.io/payment-policy-for-zopi-fulfillment-service.html This Payment Policy explains how payments work when using Zopi Fulfillment Service. With Zopi Fulfillment Service: You only need to place and pay for the order Zopi automatically handles supplier sourcing and fulfillment through our supplier network Payments are processed directly inside Zopi for a faster and smoother workflow 👉 This policy covers: Payment methods Wallet usage Payment processing Failed payments Refund-related payment handling Payment Methods Zopi Fulfillment Service supports multiple payment methods. You can pay using: Zopi Wallet Credit/Debit Card PayPal (if available) 👉 Available payment methods may vary depending on your region and account status. Zopi Wallet The Zopi Wallet allows you to pay for fulfillment orders directly inside Zopi. You can use the wallet for: Order payments Fulfillment fees Automated order processing Wallet Top-Up You can add funds to your wallet using: Credit/debit card PayPal Some payment methods may include: Transaction fees Currency conversion fees Processing time differences Important Notes About Wallet Balance Orders cannot be processed if your balance is insufficient Wallet top-ups are generally non-refundable after successful processing Zopi may temporarily review suspicious transactions for security purposes Automatic Payment Flow Zopi Fulfillment Service is designed to simplify fulfillment. Typical workflow: Customer places an order in your Shopify store Order syncs to Zopi automatically You confirm and pay for the order Zopi handles supplier sourcing and fulfillment Tracking information syncs back to Shopify 👉 You do not need to manually contact or manage suppliers. Payment Processing After clicking Make Payment: Payment will be processed using your... --- ### Refund Policy for Zopi Fulfillment Service - Published: 2026-05-06 - Modified: 2026-05-06 - URL: https://help.zopi.io/refund-policy-for-zopi-fulfillment-service-2.html This Refund Policy explains how refunds work when using Zopi Fulfillment Service. With Zopi Fulfillment Service: You only need to place and pay for the order Zopi automatically handles supplier sourcing and fulfillment for you Our system prioritizes: Better supplier quality Faster fulfillment Better profitability opportunities for your store 👉 This helps simplify your fulfillment workflow and reduce manual supplier management. What Is Zopi Fulfillment Service? Zopi Fulfillment Service is a fulfillment solution where Zopi automatically handles supplier sourcing and order fulfillment for you. Instead of manually finding and managing suppliers: You place the order Complete payment Zopi fulfills the order through our supplier network 👉 The system automatically selects suppliers based on: Product availability Fulfillment efficiency Shipping performance Better profitability opportunities Conditions for Refund You may request a refund under the following situations: Item not received Item lost during shipping Damaged or defective item Item is significantly different from the description 1. Item Not Received a. Delivery Delay If the package is delayed beyond the expected delivery timeframe: Zopi will coordinate with logistics providers to speed up delivery Compensation may be offered depending on the situation Compensation details will be reviewed case-by-case 👉 This does not apply to force majeure situations such as: Customs delays Severe weather Policy changes Logistics disruptions b. Package Lost During Shipping If the package is confirmed lost during transit, you may request: A full refundOR Re-delivery c. Order Not Shipped for an Extended Time If the order has not been shipped after an unusually... --- ### How to Add Products in Zopi (Simple Mode) - Published: 2026-05-06 - Modified: 2026-05-07 - URL: https://help.zopi.io/how-to-add-products-in-zopi-simple-mode.html Learn the three main ways to add products into Zopi. This helps you quickly build your product list before editing and pushing them to your Shopify store. 1. Add Products Directly in Zopi This is the most common method. You can search and import products from supported suppliers directly inside Zopi. Steps Go to Zopi Dropshipping Open the Add Product tab Search for a product using: Keywords Product URL Image  Browse the results Click on the product you want Click Push to Store Your product will now be added to your Shopify store. Tips Use specific keywords (e. g. , “wireless earbuds waterproof”) for better results Always review product details after adding 2. Add Products from a File (CSV Upload) This method is useful when you already have a list of supplier product links. Before You Start Prepare a . csv file (Excel format) Each row should contain a supplier product URL You can include multiple supplier links in one file Steps Open the Add Product tab Click the + button (next to the search bar) Select Add from File Click Add File Choose your . csv file Click Confirm Add Zopi will automatically import all products from the file. Tips Double-check that all URLs are valid supplier links Avoid duplicate links to prevent duplicate products 3. Add Products from Your Store Use this method if you want to re-import or manage existing products from your Shopify store inside Zopi. Steps Open the Add Product tab Click the +  button Select Add from Store... --- ### Product Research Plans & Pricing in Zopi - Published: 2026-02-03 - Modified: 2026-05-12 - URL: https://help.zopi.io/product-research-plans-pricing-in-zopi.html Zopi Product Research helps you discover winning products faster using market trends, product insights, and research tools. Whether you are testing your first products or researching at scale every day, Zopi offers flexible Product Research plans to match different business needs. This guide explains what each Product Research plan includes, how usage limits work, and which plan is best for your workflow. Overview of Product Research Plans Zopi currently offers three Product Research plans: Explore Light Unlimited You can manage your subscription from: Zopi > Product Research > Plans & Pricing All plans are available with: Monthly billing Optional yearly billing for discounted pricing Monthly vs Yearly Billing Zopi allows you to choose between: Pay monthly Pay yearly Monthly Billing Monthly plans are suitable if you: Want flexibility Are still testing product research workflows Need lower upfront cost Your subscription renews monthly until canceled. Yearly Billing Yearly billing provides better long-term value for active users. Benefits may include: Lower effective monthly pricing Discounted annual pricing Better value for frequent research users Yearly plans are recommended if: You research products regularly Product discovery is part of your daily workflow You want lower long-term costs Explore Plan (Free) Best for First-time users Testing the platform Learning how Product Research works Includes Free forever 30 product views per month Access to Zopi AI Assistant Basic product search Basic winning product discovery Limitations Limited monthly product views No advanced product insights No Ads Library access No priority support 👉 Once you reach 30 product... --- ### Product Research in Zopi: From Idea to Confident Decision - Published: 2026-02-03 - Modified: 2026-02-03 - URL: https://help.zopi.io/product-research-in-zopi-from-idea-to-confident-decision.html Choosing the right products is one of the most important parts of building a successful dropshipping business. Product Research in Zopi combines Ads Library, Trend Discovery, and Product Insights into one powerful workflow — helping you go from idea to validation with clarity and confidence. This all-in-one approach helps you reduce trial-and-error, spot better opportunities, and focus on products with real demand. What is Product Research in Zopi? Product Research is a core Zopi feature that combines Ads Library, Trend Discovery, and Product Insights into one unified workflow. Instead of guessing what might sell, you make decisions based on real ads, real trends, and real data. How the 3 Features Work Together Zopi Product Research helps you move step-by-step: Ads Library → See what’s selling right now Trend Discovery → Spot what’s rising next Product Insights → Validate before importing This workflow helps you: Find better products faster Avoid saturated or low-demand items Spend less on failed testing Build stores with higher winning odds Recommended Workflow For best results: Start with Trend Discovery to find rising ideas Check the Ads Library to see real ads running Use Product Insights to validate potential Import winning products into Zopi and push to your store Final Tip Product Research works best when combined with Zopi’s Product Import and Order Fulfillment features — so you can go from research to sales without leaving the app. Product Research in Zopi brings Ads Library, Trend Discovery, and Product Insights together into one seamless workflow. This allows... --- ### Product Insights: Evaluate Product Potential Before You Sell - Published: 2026-02-03 - Modified: 2026-02-03 - URL: https://help.zopi.io/product-insights-evaluate-product-potential-before-you-sell.html Not every trending or advertised product is worth selling. Product Insights in Zopi helps you evaluate a product’s real potential of sale before you invest time, money, or ad budget. With clear performance indicators and demand signals, Product Insights allows you to make confident, data-driven decisions instead of relying on guesswork. What is Product Insights? Product Insights gives you a deeper analysis of a product’s selling potential. Instead of relying on surface-level metrics, you get data-backed insights to decide whether a product is worth your time and budget. What Product Insights Help You Answer With Product Insights, you can quickly evaluate: Does this product have real demand? Is customer engagement strong? Does this product fit my store strategy? Is it worth importing and testing? How to Use Product Insights To analyze a product: Go to Product Research → Product Insights Search by product keyword or paste a product URL Click on a product to open Product Detail How to Read Product Detail Inside the product detail view, you’ll see: Best-seller score Profitability indicators Buyer interest level Search trend data Target audience insights 👉 Use this data to filter out low-potential products before importing. When to Use Product Insights Product Insights is best when you: Want to reduce trial-and-error Validate products before running ads Focus only on products with strong signals Product Insights helps you look beyond surface-level popularity and evaluate whether a product truly fits your store strategy. With clear performance and demand signals, you can confidently decide which products... --- ### Trend Discovery: Spot Rising Products Before They Go Saturated - Published: 2026-02-03 - Modified: 2026-02-03 - URL: https://help.zopi.io/trend-discovery-spot-rising-products-before-they-go-saturated.html Product trends move fast, and timing matters. Trend Discovery in Zopi helps you spot rising product trends early — before they become crowded or oversaturated. By analyzing engagement and activity signals, Trend Discovery gives you a clear view of which products are gaining momentum, so you can act faster and stay ahead of competitors. What is Trend Discovery? Trend Discovery helps you identify products that are gaining momentum, rather than those that are already oversold. Zopi analyzes engagement and activity signals to surface trends early — so you can act before competition spikes. Why Trend Discovery Matters Instead of chasing outdated products, Trend Discovery allows you to: Catch rising trends early Discover seasonal or emerging niches Build stores around trend-driven demand Stay ahead of competitors How to Use Trend Discovery To explore trends: Go to Product Research → Trend Discovery Browse trending categories and keywords Click on any trend to open Trend Detail How to Read Trend Detail In a trend detail view, you can see: Engagement growth over time Popularity and momentum score Audience interaction signals Related products and hashtags 👉 If a trend shows consistent growth and strong engagement, it’s a good signal to move fast. Best Use Case Trend Discovery is ideal if you: Want to build a trend-based store Prefer early entry instead of late competition Sell seasonal or viral products   Trend Discovery gives you an early advantage by highlighting products that are gaining traction before they become oversaturated. Instead of chasing outdated trends, you... --- ### Ads Library: Discover Winning Products Through Real Ads - Published: 2026-01-27 - Modified: 2026-01-27 - URL: https://help.zopi.io/ads-library-discover-winning-products-through-real-ads.html Finding winning products often starts with understanding what’s already working in the market. Ads Library in Zopi helps you explore real ads from active online stores so you can see exactly what other sellers are promoting — right now. Instead of guessing or blindly testing products, Ads Library lets you learn directly from live advertising data and build smarter product and ad strategies. What is Ads Library? Ads Library in Zopi lets you explore real ads from active online stores across multiple platforms. Instead of guessing what might sell, you can see what sellers are actually running ads for right now. This feature helps you validate product ideas faster by learning directly from live advertising data. What You Can Do with Ads Library With Ads Library, you can: Discover products that are actively being advertised See how sellers position, price, and present their products Learn which ad formats and creatives are currently working Avoid blind testing and reduce failed ad spend How to Use Ads Library in Zopi To start exploring ads: Go to Product Research → Ads Library Browse or search for products by niche or keyword Click on any ad to open Ad Detail How to Read Ad Detail Inside an ad detail view, you can quickly understand: Ad performance (views, engagement, spend) Targeting data (regions, age range, gender) Landing page link used by the advertiser Product source and similar ads 👉 Use this data to decide whether a product is worth testing — or to improve your own... --- ### Create Your Shopify Account (Start Your Store) - Published: 2026-01-26 - Modified: 2026-01-26 - URL: https://help.zopi.io/create-your-shopify-account-start-your-store.html To start building your online store, the first step is creating your Shopify account. Create Your Shopify Account Step 1: Go to https://www. shopify. com/free-trial and click Start for free (or Start free trial) Step 2: Answer the setup questions (or click Skip All to finish faster) Step 3: Choose your business location Step 4: Create your Shopify account ✅ This is the final step before your trial starts Once completed, your store is created, and you can access your Shopify Admin. Want a Ready-to-Sell Store Faster? If you want to skip the setup work and launch with a clean, professional storefront, Zopi offers a Done-for-You Store Setup service. Contact Zopi Support via Live Chat to get store setup consultation and assistance. --- ### How to Connect Your Store to Zopi - Published: 2026-01-21 - Modified: 2026-01-21 - URL: https://help.zopi.io/how-to-connect-your-store-to-zopi.html Connecting your store helps you get the most out of Zopi. Once connected, Zopi becomes your central hub for managing products, orders, and fulfillment — so you can spend less time on manual work and more time growing your business.   Why You Should Connect Your Store After connecting your store, you’ll be able to: Import and push products faster without manual listing Sync orders automatically into Zopi Order Center Manage fulfillment in one place, from supplier mapping to tracking updates Reduce errors and missed orders with clearer workflows Save time every day by keeping everything in a single dashboard   Supported Store Platforms Zopi currently supports: ✅ Shopify ✅ WooCommerce ✅ BigCommerce Other platforms are Coming soon. ⏳ Amazon ⏳ eBay ⏳ Etsy ⏳ Wix ⏳ TikTok Shop ⏳ Squarespace   Step-by-Step: Connect Your Store Step 1: Open the Connect Store screen In Zopi, click Connect now from the top banner You’ll be redirected to the Connect store page. Step 2: Choose your store platform Select your store platform (Shopify / WooCommerce / BigCommerce). Step 3: Enter your store domain In the Enter your store domain field, input your store domain, then click Connect. Step 4: Approve the connection You may be redirected to your platform to confirm installation/permissions. Click Install / Approve to complete the connection. Step 5: Return to Zopi After a successful setup, you’ll be redirected back to Zopi automatically. ✅ Your store is now connected.   What to Do Next Once connected, you can: Start importing products... --- ### Create a Shopify Store and Launch Faster with Zopi - Published: 2026-01-14 - Modified: 2026-01-19 - URL: https://help.zopi.io/create-a-shopify-store-and-launch-faster-with-zopi.html Creating a Shopify store is the first step to start selling online. In just a few minutes, you can set up your store, manage products, and handle orders from one dashboard.   Why Shopify Is Great for Dropshipping Shopify helps you: Build a professional storefront with ready-to-use themes Manage products and orders in Shopify Admin Set up checkout, shipping, and payments easily Scale faster with apps and automation   Step-by-Step: Create Your Shopify Account Step 1: Start Shopify Sign-Up Go to one of these pages to begin: https://www. shopify. com/ (Create account) https://www. shopify. com/free-trial (Start free trial) Step 2: Create Your Account Details Enter your email and create your account details Step 3: Complete the Onboarding (or Skip It) Step 4: Choose Your Business Location Select your business location so Shopify can configure the correct store settings. Step 5: Save Your myshopify. com Domain Once done, your Shopify store is created and ready for setup.   What to Do Next After Your Store Is Created After your store is created, you should: Pick a theme and customize your layout Create core pages (Contact, Shipping, Refund) Add products, pricing, and variants Set shipping and payment methods Test checkout before running ads 💡 Tip: You can use Zopi to import products into Shopify faster instead of adding them manually.   Launch Faster with Zopi Done-for-You Store Setup Service Want a ready-to-sell store without spending hours on setup? Zopi offers a Done-for-You Store Setup service to help you build a clean, professional storefront with key settings configured —... --- ### Step-by-Step Guide to Creating Your Shopify Store for Dropshipping - Published: 2026-01-14 - Modified: 2026-01-14 - URL: https://help.zopi.io/step-by-step-guide-to-creating-your-shopify-store-for-dropshipping.html Starting an online selling venture has never been more accessible, especially with platforms like Shopify. Whether you're aiming for dropshipping, print-on-demand (POD), or establishing an ecommerce brand, a Shopify store brings your business to life in just a matter of hours. In this article, you will learn how to set up a Shopify store, prepare for launch, and tackle the key settings required for smooth dropshipping operations.   What is a Shopify Store Exactly? A Shopify store is your little corner of the online marketplace – a space where you can showcase products, handle orders, engage with customers, and customize the look and feel of your branding. With a friendly interface like the Shopify Admin, managing settings such as product listings, shipping, sales channels, and checkout processes becomes second nature.   The Relevance of Shopify Stores in Dropshipping The beauty of Shopify lies in its ability to help dropshippers like you hit the ground running. A well-optimized Shopify store can speed up the launch process, help you establish a professional web presence, smoothly handle orders, and scale your business with beneficial apps, in-built automation, and multiple sales channels. Once your store is up and running, tools like Zopi can help streamline product imports and order fulfillment.   Creating Your Shopify Store: A Step-By-Step Breakdown Here's a simple roadmap to help establish your Shopify store from scratch, ensuring your storefront is prepped for product imports and order fulfillment: Step 1: Kickstart Your Shopify Account Start by registering on Shopify and creating... --- ### How to Use Zopi's Workaround Method for Unsupported Sales Channels - Published: 2026-01-09 - Modified: 2026-01-21 - URL: https://help.zopi.io/how-to-use-zopis-workaround-method-for-unsupported-sales-channels.html Some sales channels are not yet available for direct connection in Zopi. In the meantime, you can still sell and fulfill orders using Zopi through the Workaround Method (import/export workflow).   This method is useful when you want to: Sell products on marketplaces or custom channels Fulfill orders with Zopi without a direct integration Keep your product and order workflow organized in one place   What Is the Workaround Method? The workaround method lets you use Zopi as your backend system for: Product management Supplier mapping Order fulfillment Tracking updates Instead of syncing automatically, you’ll work with CSV/Excel files to move product and order data between Zopi and your sales channel.   When Should You Use This Method? You should use the workaround method if: Your platform shows Coming soon in Zopi You sell on a channel that doesn’t support direct app installation You want to start selling immediately without waiting for integration   Step-by-Step: Use Zopi for Product Listing (Export → Import) This flow helps you list products on an unsupported platform using Zopi. Step 1: Prepare Products in Zopi Start by adding products into Zopi and making sure they are ready to sell: Import products into Product Center Review product details (title, images, variants, pricing) Map to a supplier if needed Step 2: Export Your Product List Next, export products from Zopi: Download your product list as CSV/Excel Use that file to upload products to your sales channel Step 3: Import Products to Your Platform On your sales... --- ### Zopi On-Demand Services: Expert Help When You Need More Than Automation - Published: 2025-12-25 - Modified: 2025-12-25 - URL: https://help.zopi.io/zopi-on-demand-services-expert-help-when-you-need-more-than-automation.html Zopi is built to automate dropshipping workflows efficiently. However, as your business grows, there are situations where hands-on expert support can save you time, reduce risks, and help you move faster. That’s where Zopi On-Demand Services come in. These services are designed for merchants who want done-for-you execution — handled directly by Zopi’s experienced team — so you can focus on scaling instead of dealing with complex or time-consuming tasks. What Are Zopi On-Demand Services? Zopi On-Demand Services are professional support services performed by our internal team on your behalf. They are ideal when: You don’t want to spend time on manual setup You need accuracy and validation from experienced operators You’re scaling fast and want things done right the first time Instead of guessing, testing, or fixing mistakes later, you get expert execution backed by Zopi’s platform knowledge. Product Sourcing Services These services are perfect for sellers who want to find reliable, sellable products without spending hours researching suppliers. Find or Source Products for You Best for: Beginners who don’t know where to start Sellers launching a new niche Busy merchants who want faster sourcing Why use this service: Zopi experts source products based on your exact request (link, image, keyword, or idea) You avoid unreliable suppliers and low-quality listings You save hours of manual research and validation Add Products to Favorites or Export Quotations Best for: Sellers comparing multiple product options Teams needing structured data for decision-making Why use this service: Quickly organize shortlisted products Get clean quotation... --- ### How to Customize Your First Label with Zopi - Published: 2025-12-25 - Modified: 2025-12-25 - URL: https://help.zopi.io/how-to-customize-your-first-label-with-zopi.html Custom labeling is an essential step for building a professional and trustworthy dropshipping brand. With Zopi custom labels, you can personalize your packaging and order documents so customers see your brand, not your supplier’s. In this guide, you’ll learn how to customize your first label with Zopi, why private labeling matters for dropshippers, and how to apply it seamlessly to your fulfillment workflow. Step-by-Step Guide to Customize Your First Label Using Zopi Follow the steps below to create and apply your first custom label in Zopi. These steps will help ensure your branding is applied automatically to future orders. Step 1: Access Custom Label Settings To begin setting up your label, navigate to the correct configuration area in Zopi. Go to Zopi Dashboard Open Settings Select Private Labeling / Custom Label This is where all branding-related settings are managed. Step 2: Upload Your Branding Information Next, you’ll add the core brand elements that appear on your label and packing slip. You can customize the following details: Store or brand name Logo (recommended: high-resolution, transparent background) Return address Website URL or customer support email Make sure all information is accurate, as it will be applied automatically during fulfillment. Step 3: Customize Your Label Content After adding basic brand details, you can fine-tune how your label looks. At this stage, you may: Choose which elements to display (logo, address, order summary) Add a custom message, such as a thank-you note or brand tagline Adjust layout preferences based on available templates These options... --- ### How to Prepare Your Store for Peak Seasons (2026 Holiday & Sale Events) - Published: 2025-12-11 - Modified: 2025-12-11 - URL: https://help.zopi.io/how-to-prepare-your-store-for-peak-seasons-2026-holiday-sale-events.html Preparing your ecommerce store for major retail events—such as Black Friday Cyber Monday (BFCM), Christmas, New Year, and Chinese New Year—is essential for maximizing revenue and ensuring smooth operations. Peak shopping periods bring significant spikes in traffic and order volume, but many dropshippers struggle with stock issues, slow fulfillment, and last-minute setup. Zopi helps merchants navigate these challenges by automating product sourcing, syncing inventory, and speeding up order fulfillment. This guide teaches you how to prepare your Shopify or WooCommerce store for peak seasons using best practices and Zopi’s built-in tools. What Is Peak Season Preparation? Peak season preparation refers to optimizing your store, products, fulfillment workflow, and marketing strategy ahead of major retail events. It includes: Ensuring product availability and stable suppliers Improving website speed and conversion elements Aligning pricing and promotional plans Setting up ads, email flows, and automation Preparing fulfillment and shipping processes Also known as peak season readiness, holiday sales preparation, or BFCM store optimization, this process helps merchants minimize risks and boost performance.   Why Is Peak Season Preparation Important for Dropshipping? Peak retail seasons bring high demand—but also the highest competition and operational pressure. Proper preparation helps merchants: Avoid supplier stockouts during holidays Reduce shipping delays by coordinating early Increase conversion rates with optimized product pages Capture more traffic with timely marketing campaigns Protect margins with smart pricing strategies Fulfill orders faster with automation tools like Zopi For dropshippers, preparation is critical because fulfillment relies on external suppliers whose workloads increase sharply during sales... --- ### How to Find Winning Products Using Zopi + Global Trend Data - Published: 2025-12-11 - Modified: 2025-12-11 - URL: https://help.zopi.io/how-to-find-winning-products-using-zopi-global-trend-data.html Overview: Finding the right products is one of the biggest challenges for both beginners and experienced dropshippers. In 2026, product research is no longer just about copying what’s trending — it’s about combining data-driven insights, search trends, and smart tools like Zopi to identify items that can grow from trend → evergreen. This guide walks you through the most effective product research strategies for 2026, using: Zopi Product Research Tools. TikTok trend signals. Google Trends. Niche selection frameworks. Supplier performance data.   1. Understand the 2026 Product Landscape 2026 will be defined by 3 major product categories: -  Trend Products Fast-rising viral items (TikTok, short-form content). ✔ High demand✔ Short lifecycle✔ Great for quick cashflow - Problem-Solving Evergreen Products Items that solve pain points and sell all year. ✔ Stable demand✔ Ideal for new stores✔ Easy to scale long-term - Trend-to-Evergreen Hybrids (the best in 2026) Products that start trending and evolve into stable, evergreen sellers. Examples: smart pet gadgets portable health & wellness devices AI-assisted home tools Your goal: Use Zopi to spot hybrid products before they become saturated. 2. Use Zopi to Discover Winning Products Zopi gives you multiple ways to identify high-potential items. Here’s the workflow: Step 1: Use “Product Catalog” to scan the market Filter by platform (AliExpress / CJDropshipping / eBay) Sort by order volume, growth rate, or rating score Look for patterns: products with rising orders in the last 7–14 days ✔ These are usually “pre-trend” products✔ Avoid items with explosive but extremely short spikes Step 2:... --- ### What You Can Customize in Private Labeling - Published: 2025-12-10 - Modified: 2025-12-10 - URL: https://help.zopi.io/what-you-can-customize-in-private-labeling.html One of the biggest advantages of Private Labeling is full control over how your product looks and feels. Zopi offers extensive customization options so your product reflects your unique brand identity.   What is Customization in Private Labeling? Customization covers all brand-related elements, including: Product printing Brand labels Custom packaging Inserts or instruction cards Stickers, seals, and QR codes Zopi handles the design and production, even if you don’t have a designer.   Customization Options Available at Zopi Product Customization Depending on the item, you may customize: Colors Materials Size and dimensions Finish (matte, glossy, etc. ) Accessories or variants Branding Customization Zopi supports: Logo placement Full label layout Typography and branding style Ingredient or safety labels Custom icons and taglines Packaging Customization Packaging options include: Custom boxes Premium rigid packaging Poly mailers Pouches and sleeves Stickers and seals Eco-friendly packaging   Tips and Best Practices To get the best results: Keep branding clean and consistent Match packaging style to your audience Use simple, bold logo placement Add QR codes for social engagement Request a sample to confirm material quality   Conclusion Customization is what transforms a generic product into your signature brand. Zopi’s design and production support ensures every detail reflects your brand vision. 👉 Need help choosing your customization options? Contact us. --- ### How Private Labeling Works with Zopi (Step-by-Step) - Published: 2025-12-10 - Modified: 2025-12-10 - URL: https://help.zopi.io/how-private-labeling-works-with-zopi-step-by-step.html Zopi handles the entire Private Labeling workflow—from product idea to final production—so you don’t need to work with factories or suppliers on your own. Here’s how the process works from start to finish. What Is Zopi’s Private Labeling Workflow? Zopi provides a complete, done-for-you production pipeline. This includes: Product sourcing Branding and packaging design Production management Quality checks Storage or fulfillment This makes Private Labeling accessible to beginners and efficient for experienced sellers. Step-by-Step Guide to Private Labeling with Zopi Step 1 — Submit Your Product RequestChoose an existing product or send a reference link. Zopi checks feasibility, cost, and MOQ, then provides options. Step 2 — Share Your Branding RequirementsZopi helps define your brand identity with logo variations, brand colors, fonts, messaging, and packaging direction. Step 3 — Zopi Creates All DesignsYou’ll receive product mockups, packaging layouts, label designs, and variations. You can revise anything you want. Step 4 — Production StartsZopi manages all supplier communication, confirms materials and printing methods, and supervises production. Step 5 — Final QCWe make sure every product meets your branding and quality standards before shipping. Step 6 — Storage or FulfillmentChoose between shipping to your address, storing with Zopi partners, or enabling fulfillment. Conclusion Zopi makes Private Labeling simple, predictable, and beginner-friendly. You focus on your brand—Zopi handles the rest. 👉 Have an idea? Start now by emailing support@zopi. io. --- ### What Is Private Labeling? A Complete Guide for Zopi Sellers - Published: 2025-12-10 - Modified: 2025-12-25 - URL: https://help.zopi.io/what-is-private-labeling-a-complete-guide-for-zopi-sellers.html Private Labeling lets you create your own branded products instead of selling generic items. With Zopi, you can turn any product idea into a fully branded version without dealing directly with factories or designers. This guide explains how it works and why it’s a powerful strategy for dropshippers. What is Private Labeling? Private Labeling is when a manufacturer produces a product under your brand, with your logo, packaging, and label design. Instead of reselling the same products as everyone else, your version becomes unique. What Private Labeling includes: Your logo on the product Custom-designed packaging Personalized labels and inserts Unique variants, colors, or materials Branding that matches your store identity Other common terms: Private label dropshipping Branded product production Custom product manufacturing Why Private Labeling Matters for Dropshippers Private Labeling helps sellers reduce competition, increase margins, and build long-term brand value. Key benefits include: Brand differentiation: Your product looks unique, not generic. Higher margins: Branded products allow premium pricing. Long-term growth: Build a repeat-customer brand instead of relying on trends. Better customer experience: Customized packaging increases trust. Step-by-Step Guide to Private Labeling with Zopi Here’s how Zopi simplifies the entire branding and production process: Step 1 — Share Your Product IdeaYou can choose a product from our catalog or send any reference link. Zopi reviews feasibility, customization options, cost, and MOQ. Step 2 — Branding & DesignZopi’s design team creates your logo placement, label layout, packaging, inserts, and brand visuals—even if you don’t have a designer. Step 3 — Approve... --- ### How to Fix the “Fulfillment Is Rejected” Error in Zopi - Published: 2025-12-04 - Modified: 2025-12-04 - URL: https://help.zopi.io/fulfillment-is-rejected.html If you see the message “Request rejected. Please complete your payment in the Zopi Order Center and try again. ”, this means the order could not be fulfilled because it was triggered incorrectly from Shopify instead of Zopi. This error is common among new dropshippers who are still learning how automated fulfillment works. This guide explains why the error appears and shows you how to correctly process your order through Zopi so your supplier can receive the payment and ship the package successfully.   Why the “Fulfillment Is Rejected” Error Happens This error usually appears when merchants click “Request fulfillment” directly inside the Shopify Order page, which Shopify interprets as a request to fulfill the order outside of Zopi. To help you understand the cause clearly, below are the main reasons why the system rejects the request: Shopify does not send the order to the supplier The “Request fulfillment” button only updates Shopify’s internal fulfillment status — it does not place the order with AliExpress/Temu/eBay/Amazon. Zopi cannot detect supplier payment When the order is not processed from the Zopi Order Center, the supplier never receives payment, so fulfillment cannot start. The system displays the rejection message to notify you The message “Please complete your payment in the Zopi Order Center” is meant to guide you to the correct workflow. How to Fix It You can resolve this error immediately by fulfilling the order correctly inside the Zopi app. To fix: Open the Zopi app Go to Order Center Click Fulfill Item... --- ### How to Fix the “Product Is Unavailable” Error in Zopi - Published: 2025-12-04 - Modified: 2025-12-04 - URL: https://help.zopi.io/how-to-fix-the-product-is-unavailable-error-in-zopi.html When you try to fulfill an order or push a product to your Shopify store, you may see the message “Product is unavailable. ” This error usually appears when the supplier can no longer sell the item, or when the product is restricted in the customer’s destination country. This guide explains why the error happens and gives you two fast ways to fix it so you can continue fulfilling orders smoothly.   Why This Error Happens This message appears when Zopi cannot fulfill the product because the supplier has made changes. You may encounter this error in the following scenarios: Here are the common reasons: The supplier stopped selling the product or deleted it. The product is not available for the destination country. The supplier changed SKU/variant availability. The original link has expired or becomes invalid. Understanding these causes helps you choose the most accurate fix.   How to Fix “Product Is Unavailable” in Product Center Steps to fix it in Product Center Open Zopi → Product Center. Select the product showing the error. Click Supplier → Manage supplier.   Choose one of the two options: Paste a new supplier link (manual option), or Click Find similar suppliers to use Zopi’s recommendations.   Save the changes. For detailed instructions, you can also refer to our full guide: 👉 How to Update Supplier for a Product or Order in Zopi (internal link)   How to Fix “Product Is Unavailable” in Order Center If the error appears while fulfilling an order, you can... --- ### How to Fix the “Account Is Running Out of Usage (Less Than 10%)” Warning in Zopi. - Published: 2025-12-04 - Modified: 2025-12-04 - URL: https://help.zopi.io/how-to-fix-the-account-is-running-out-of-usage-less-than-10-warning-in-zopi.html When managing your dropshipping business, staying within your plan’s usage limits is essential to ensure smooth operations. Zopi notifies you when your account’s usage is running low so you can upgrade in time and avoid interruptions. This article explains what the “Account is running out of usage (less than 10%)” message means and how to resolve it quickly.   What Is the “Account Is Running Out of Usage” Message? The “Account is running out of usage (less than 10%)” notification appears when: Your current plan’s usage limit is nearly full You have less than 10% of your allowed actions or quota remaining Your usage renewal date hasn’t reset yet You may see this message in two places: Notifications Billing & Plan section in your Zopi account . Why This Warning Matters for Dropshipping Running out of usage can impact your dropshipping workflow in several ways: Unable to fulfill orders: If you hit the limit, you may be temporarily unable to fulfill new customer orders. Restricted product actions: Importing or pushing products may stop until usage resets or you upgrade. Delayed automation features: Essential automated tasks may pause, affecting your store’s operations. By upgrading your plan before your quota runs out, you avoid workflow interruptions and ensure a seamless experience for both you and your customers.   Step-by-Step Guide to Fix the Issue by Upgrading Your Zopi Plan To resolve this warning, simply upgrade to a higher plan with more usage. Follow the steps below to upgrade smoothly. Step 1: Go... --- ### From Burnout to Balance: How Zopi Helped One Seller Find Freedom in Business - Published: 2025-11-06 - Modified: 2025-11-12 - URL: https://help.zopi.io/from-burnout-to-balance-how-zopi-helped-one-seller-find-freedom-in-business.html What happens when a small business owner stops chasing hustle and starts embracing smarter tools? This is the story of how Mia, a wellness entrepreneur from Kuala Lumpur, found freedom, balance, and growth — all with the help of Zopi.   🌿 From Hustle to Harmony: How Mia Found Freedom Through Zopi   When Mia Tran, a 42-year-old entrepreneur from Kuala Lumpur, started her small online store, she didn’t dream of millions. She just wanted freedom — the kind that lets her be there for her family and still do something she loves. Her store sold lifestyle and wellness products — things she genuinely used and believed in. But running an online business turned out to be tougher than she imagined. “I used to sit at my dining table until midnight every night,” Mia shared. “One minute I was editing product photos, the next I was chasing suppliers or checking tracking numbers. I felt like I was working for the business, not on it. ” Everything was manual — from finding products to uploading listings to managing orders. Eventually, it started taking a toll on her confidence... and the little time she had with her teenage daughter. She knew something had to change. That’s when she stumbled upon Zopi.   🚀 The Turning Point At first, Mia wasn’t expecting much. But within a week of using Zopi’s AI product discovery tool, she found two trending products that perfectly matched her niche. “The AI suggested things I never even thought about —... --- ### How to Top Up Your Zopi Wallet (Step-by-Step Guide) - Published: 2025-11-06 - Modified: 2026-03-19 - URL: https://help.zopi.io/how-to-top-up-your-zopi-wallet.html Keeping your Zopi Wallet funded is essential to ensure smooth order fulfillment and automation in your dropshipping business. This guide will walk you through all available Zopi wallet top-up methods, fees, and step-by-step instructions. Where to Find Zopi Wallet To start topping up your balance, follow these steps inside your Zopi dashboard: Go to Settings & Billing Click on Wallet & payment You’ll see your current balance and available top-up options Available Zopi Wallet Top-Up Methods Zopi currently supports 3 payment methods. Choose the one that best fits your needs: 1. Credit Card Fee: 3. 9% + $0. 30 per transaction Best for: Fast and simple payments Processing time: Instant This option is suitable if you want to fund your wallet quickly and start fulfilling orders right away. 2. PayPal Payment Fee: 3. 9% + $0. 30 per transaction Best for: Users who prefer PayPal Processing time: Instant This works similarly to credit card payments but through your PayPal account. 3. PayPal Direct (Manual Transfer) Fee: No transaction fee (currency conversion may apply) Best for: Saving fees on large top-ups Processing time: 8–12 hours verification This method is ideal if you want to reduce fees and don’t mind waiting for verification. Step-by-Step: How to Top Up Zopi Wallet Follow these steps to add funds to your wallet: Go to Settings & Billing → Wallet & payment Select your preferred payment method: Credit Card PayPal Payment PayPal Direct Enter your top-up amount Click Confirm (or follow PayPal instructions if selected) Complete the payment process Your... --- ### How to Add Another Shopify Store to Zopi - Published: 2025-10-23 - Modified: 2025-10-23 - URL: https://help.zopi.io/how-to-add-another-shopify-store-to-zopi.html If your Zopi account is already connected to a Shopify store and you want to expand by adding another Shopify store, Zopi makes it easy—as long as you’re on the Pro plan or higher, which supports multiple store connections. This guide explains how to add an additional store, the connection options, and all import settings so you can manage products efficiency. Step-by-Step Guide to Add Another Shopify Store in Zopi Follow these steps to connect an additional Shopify store: Step 1: Verify Your Plan Ensure you’re on Pro plan or higher. Step 2: Access Store Settings Log in to Zopi. Go to Settings & Billings. Click on the General tab. Select Add Store. Step 3: Choose a Data Import Option: Use Store-Owned Data: Use the product list already available in that store. Import Products Data from Another Store: Copy products from an existing Zopi-connected store to the new store. Step 4: Configure Import Settings (If Using “Import Products Data from Another Store”) Config & Settings: - Don’t import config & settings: Only products are imported; the new store keeps its own configurations. - Import config & settings from selected store: Copies product configurations, pricing rules, and other settings along with the products. Max Products to Import: - Set the number of products to import, ranging from 10 to 1,000, allowing incremental imports for large stores. Product Attribute Type & Time Frame: - Filter products based on attributes: created, ordered, updated, store status, or from collection(s). - Combine with a time... --- ### Instant Fulfillment with Zopi: Let Zopi Handle Your Orders — Smarter, Faster, Better - Published: 2025-10-16 - Modified: 2025-10-28 - URL: https://help.zopi.io/instant-fulfillment-with-zopi-speed-up-your-order-processing.html Managing fulfillment used to mean chasing suppliers, sending messages, waiting for replies, and hoping your orders went through on time. Now, you don’t have to. With Zopi Instant Fulfillment, all the supplier communication, sourcing, and issue handling are done for you - automatically - so you can focus on selling. https://youtu. be/2VoJBhyWDM4 Eligibility Instant Fulfillment is available when Zopi identifies a better supplier option for your orders — helping you fulfill faster and earn higher profit. Order have "100% fulfillable" badge would be eligible for this flow. Why Switch to Instant Fulfillment Zero supplier headaches: Zopi manages refunds, replacements, and out-of-stock issues directly with suppliers. Automatic profit boost: If a supplier runs out, Zopi finds a better one with faster shipping and higher margins. Smarter fulfillment: Orders are instantly remapped to available products to prevent delays. No shipping errors: Auto address correction ensures every order reaches the right customer. Better product mapping: Zopi recommends the most profitable and reliable alternatives for every item. Why You’ll Love It By switching to Instant Fulfillment, you’re freeing your business from manual work and unnecessary supplier management. You’ll: Save hours every week — no more chasing suppliers Secure better profit margins automatically Deliver faster and more accurately Let Zopi handle all supplier communication, sourcing, and refund issues Focus on scaling your store instead of managing logistic.   You sell — Zopi fulfills. No supplier drama. No manual work. Focus on growth. With Instant Fulfillment, you’re not just processing orders — you’re building a business that runs smoother,... --- ### Fulfill Pending Orders - Setting Your Triggers (WHEN Rules) - Published: 2025-10-09 - Modified: 2025-10-09 - URL: https://help.zopi.io/fulfill-pending-orders-setting-your-triggers-when-rules.html Triggers are essential for determining when an automation flow should begin. In the "Fulfill Pending Orders" workflow, Zopi automatically reviews each new or pending order to assess if it can be fulfilled using the available suppliers and fulfillment options.   How It Works When a new order is synced to Zopi or a fulfillment request is initiated from Shopify, the system checks the following conditions: Availability of Order Items: Ensures all items in the order are available through Zopi's connected suppliers. Fulfillment Settings: Confirms that your current settings support automation (such as enabling auto-pay). Based on these verifications, the workflow proceeds as follows:   If Conditions Are Met (True) If all order items are eligible for automatic fulfillment, Zopi transitions the order into the automated fulfillment process, which includes: Automatically submitting payment (if Auto Pay is enabled) Generating and printing shipping labels Syncing tracking numbers back to your store This seamless process allows orders to be handled and tracked without manual intervention.   If Conditions Are Not Met (False) If any item cannot be automatically fulfilled, the workflow diverts into one of these paths: Manual Fulfillment: You will need to manually review and fulfill the order. Alternative Sourcing: The system searches for another available supplier. Notifications: Zopi alerts you to take necessary actions, such as updating supplier information. This ensures that no order remains pending or stuck due to incomplete fulfillment conditions.   Tips Customize your trigger logic to align with your business strategy. For instance, you can automate fulfillment only for: High-profit orders... --- ### Zopi Pricing Plans Explained: Plans, Features, and Usage Limits - Published: 2025-10-07 - Modified: 2026-05-12 - URL: https://help.zopi.io/zopis-new-hybrid-pricing-model-smarter-balance-between-quota-credits.html Choosing the right Zopi plan is important as your dropshipping business grows. Whether you are testing products, fulfilling your first orders, or managing multiple stores, Zopi provides flexible pricing plans designed for every business stage. This guide explains how Zopi pricing works, the differences between monthly and yearly billing, what each plan includes, and how usage limits are applied. What Is Zopi Pricing? Zopi uses a subscription-based pricing model that combines: Feature access Product limits Order limits AI credits Automation tools Each plan is designed to support different stages of your dropshipping journey, from beginner stores to enterprise operations. Depending on your subscription, you can unlock: More published products Higher monthly order capacity Advanced automation AI-powered content tools Multi-store management Why Zopi Pricing Matters As your store grows, manual work also increases. Zopi pricing is structured to help merchants scale efficiently without needing multiple apps or manual workflows. Zopi plans help you: Automate product management Save time on fulfillment Control pricing automatically Manage inventory updates Improve product content using AI Instead of paying separately for every feature, Zopi groups essential tools into scalable plans. Monthly vs Yearly Billing Zopi offers two billing options: Pay monthly Pay yearly You can switch between billing cycles from: Zopi > Plans & Pricing Monthly Billing Monthly billing is suitable if you: Want flexibility Are still testing your business Prefer lower upfront cost You are charged once every month until cancellation. Yearly Billing Yearly billing provides better long-term value for active merchants. Benefits include: Lower... --- ### How to Profit from Seasonal POD Campaigns: A Halloween Success Story - Published: 2025-08-28 - Modified: 2025-10-23 - URL: https://help.zopi.io/how-to-profit-from-seasonal-pod-campaigns-a-halloween-success-story.html Seasonal events like Halloween can create massive sales spikes in the Print-on-Demand (POD) business. Here’s how one Zopi seller turned a simple idea into nearly $4,800 in profit within 3 weeks by launching a themed Halloween POD campaign. Spotting the Trend In early October, the seller noticed a surge in TikTok and Instagram posts around funny Halloween costumes and matching family outfits. Instead of generic costumes, they focused on POD apparel with humorous designs. Here are some of the ideas they capitalized on: “This is My Human Costume” T-shirts 🐶 Matching “Boo Crew” hoodies for families 👻 Halloween tote bags with glow-in-the-dark prints 🎒 Quick Design Creation with Zopi Using the Creative Hub in Zopi, the seller was able to quickly create and customize their product designs. Here's how they did it: AI Prompting: Applied AI prompting to generate spooky text art and pumpkin graphics. Template Customization: Customized pre-made templates for apparel and tote bags. Instant Previews: Previewed the designs instantly on multiple bases (hoodies, T-shirts, totes). Within a day, they had a mini collection of 12 Halloween products ready to sell. Launching & Marketing To effectively market their products, the seller used the following strategies: Mockups & Ads: Exported product mockups from Zopi to run Facebook/Instagram ads. Targeting: Focused on parents (25–40 years old), pet owners, and family buyers. Budget: Started with $25/day in ads, scaling up as sales increased. Urgency: Highlighted “Limited Halloween Edition — Ships in 7–10 Days” to drive faster conversions. Sales Results The campaign ran from October 5th... --- ### Top POD Product Ideas for 2025 - Published: 2025-08-28 - Modified: 2025-10-23 - URL: https://help.zopi.io/top-pod-product-ideas-for-2025.html Choosing the right product to launch is crucial for success in the Print-on-Demand (POD) market. As we head into 2025, certain categories are expected to show strong and consistent demand. This article highlights the top POD product ideas worth considering, why they work, and how to choose the right mix for your business. Apparel 👕👚 Why it Works Apparel remains the largest and most evergreen POD category. People love expressing their identity through fashion. Here are some reasons why apparel is a top choice: T-shirts & Hoodies: Timeless bestsellers, especially for niche communities. High Personalization: Quotes, memes, fandoms, and pop culture designs are highly effective. Unisex & Wide Size Range: Increases your total market reach. Example: A “dog dad” hoodie for pet lovers can become a viral hit in Facebook groups and TikTok ads. Drinkware ☕🥤 Why it Works Drinkware is one of the most gifted product types and has year-round demand. Consider these factors: Mugs, Tumblers, Water Bottles: Everyday essentials. Easy to Design & Ship: Simple designs (logos, text) already sell well. Affordable Price Point: Encourages impulse buys and repeat orders. Example: “World’s Best Teacher” mugs perform extremely well around graduation season. Bags & Accessories 🎒📱 Why it Works Functional, stylish, and often eco-friendly, bags and accessories are popular with younger audiences. Key points include: Tote Bags & Backpacks: Trendy + sustainable = loved by Gen Z. Phone Cases: Low cost, high frequency of replacement = strong upsell. Bundling Opportunity: Pair a tote bag with a hoodie for a... --- ### Beginner’s Guide to POD in Zopi - Published: 2025-08-28 - Modified: 2025-10-01 - URL: https://help.zopi.io/beginners-guide-to-pod-in-zop.html Starting an e-commerce business can be daunting, especially when it comes to managing inventory and upfront costs. However, with Print-on-Demand (POD), you can launch a branded online store effortlessly. Zopi’s POD feature allows you to design custom products, add them directly to your store, and fulfill orders automatically through our print partners. This guide will walk you through everything you need to know as a beginner to get started with POD in Zopi. What is POD? Print-on-Demand (POD) is a business model that allows you to create and sell custom products without holding any inventory. Here’s how it works: On-demand production: Products are only printed and shipped after a customer places an order. No inventory risk: You don’t pay until a sale happens, eliminating the risk of unsold stock. Custom branding: Upload your own artwork or use Zopi’s AI to generate unique designs. Example: Imagine you create a hoodie design with your brand logo. When a customer orders it, the POD partner prints and ships it directly to the buyer. You never have to handle the stock. How POD Works in Zopi Access POD Go to Zopi Dashboard: Navigate to the Product Catalog and select the Print-on-Demand tab. Choose How to Create Products You have two main options for creating POD products: Get Inspired Libraries: Choose from curated design libraries. You can push entire sets or select individual items to add to your store. Creative Hub: Upload or create designs using templates, AI, and custom text for full customization. Push to Store Once you’ve... --- ### How to Configure Shipping Confirmation Email Settings in Zopi - Published: 2025-08-19 - Modified: 2025-08-28 - URL: https://help.zopi.io/how-to-configure-shipping-confirmation-email-settings-in-zopi.html In Zopi's Order Tracking settings, you can decide whether Shopify should automatically send a shipping confirmation email each time Zopi syncs a tracking number. This setting acts as a bridge, allowing you to control email notifications to your customers. Steps to Enable Shipping Confirmation Emails To configure this setting, follow these simple steps: Step 1: Access Order Tracking Settings Go to Settings & Billing → Order Tracking. Step 2: Enable Shipping Confirmation Emails Find the setting labeled Send shipping confirmation email. Toggle the option Enable Shopify shipping confirmation emails to Active. This allows Shopify to automatically send a shipping confirmation email whenever Zopi syncs a tracking number. Additional Configuration Options Before enabling, you can further customize how and when emails are sent: Send email when shipping carrier is: Choose which carriers should trigger the confirmation email. Options include the default All carriers or specific ones like USPS, DHL, YunExpress,... . Tracking URL to attach in email: Decide which tracking link to include in the email. Options: Use carrier default URL: Redirects customers to the carrier’s site. Use custom URL: Redirects to your store’s tracking page. Result Once enabled and configured, Zopi will sync tracking numbers to Shopify. Shopify will then automatically send a shipping confirmation email with the carrier information and your chosen tracking link. This ensures your customers are always informed, boosting trust and reducing support tickets. For more information on optimizing your dropshipping operations, check out our Help Center. --- ### Customize Your Tracking URL in Zopi's Order Tracking Settings - Published: 2025-08-19 - Modified: 2025-09-05 - URL: https://help.zopi.io/customize-your-tracking-url-in-zopis-order-tracking-settings.html Zopi is introducing a new option in Order Tracking settings that allows you to customize the Tracking URL included in your email notifications. This enhancement enables you to replace generic carrier links with your store’s branded tracking page URL. As a result, every shipping confirmation email will direct customers back to your store, ensuring a consistent and professional post-purchase experience. Why Customize the Tracking URL? Brand Consistency: Keep customers engaged with your store by keeping them on your domain. Enhanced Customer Experience: Provide a unified, branded tracking page instead of redirecting to various carrier sites. Flexibility: Link to your tracking page or a trusted third-party service. How to Set a Custom Tracking URL in Email Follow these steps to set up your custom tracking URL: 1. Access Order Tracking Settings Go to Settings & Billing → Order Tracking. 2. Locate Tracking URL Option In the section Send shipping confirmation email, find Tracking URL to attach to email. 3. Select Custom URL Option From the dropdown, choose Use custom URL. (By default, it’s set to Use carrier default URL. ) 4. Enter Your Custom Link A pop-up will appear → Add custom tracking URL. Paste your store’s tracking page, for example: https://{{storeDomain}}/tracking? code={trackingNumber} 5. Confirm and Save Click Confirm to apply your custom URL. Make sure you save the settings so that all future shipping confirmation emails will include this link. Notes & Tips Always include the variable {tracking_number} to ensure customers can track their orders accurately. You can revert to Use carrier default URL at any time if... --- ### How to Connect Your AliExpress Account with Zopi - Published: 2025-08-01 - Modified: 2025-08-01 - URL: https://help.zopi.io/how-to-connect-your-aliexpress-account-with-zopi.html Connecting your AliExpress account with Zopi is a crucial step that helps you manage orders and optimize your dropshipping process. With Zopi, you can easily import products from AliExpress and automate your order fulfillment. In this article, we will guide you through the steps to connect your AliExpress account with Zopi. Why is Connecting Your AliExpress Account Important? Connecting your AliExpress account with Zopi offers several benefits, including: Order Automation: Saves you time and effort when fulfilling orders. Efficient Order Management: Easily track the status of your orders. Step-by-Step Guide to Connect Your AliExpress Account with Zopi Here’s a detailed guide to help you connect your AliExpress account with Zopi: Step 1: Access Settings Log in to your Zopi account. Click on Settings & Billing in the left sidebar. Step 2: Select Fulfillment Settings In the Settings & Billing section, find and select Order Processing, then find Marketplace fulfillment setting => click Open Setting Here, you will see the AliExpress account connection. Step 3: Connect Your AliExpress Account Click the Connect now button A pop-up window will appear, prompting you to connect your AliExpress account. Click Connect to proceed. Step 4: Confirm the Connection You will be asked to log in to your AliExpress account. After successfully logging in, confirm the connection between Zopi and AliExpress. Step 5: Check Connection Status Return to the Marketplace fulfillment settings in Zopi. Check if your AliExpress account has been successfully connected. Common Challenges and How to Overcome Them If you encounter any issues during the connection process, try the following solutions: Check... --- ### How to Add Products from Shopify to Zopi: Duplicate and Override - Published: 2025-07-23 - Modified: 2025-07-25 - URL: https://help.zopi.io/how-to-add-products-from-shopify-to-zopi-duplicate-and-override.html When adding products from Shopify to Zopi, you have two key options: Duplicate and Override. Choosing the right option is crucial for managing your products effectively, especially regarding how it impacts existing orders. In this article, we will focus on when to use each option based on your needs and the status of your current orders. What is Duplicate Product? Duplicate Product allows you to create a new product in Zopi that retains the original product on Shopify and its associated orders. This option is particularly useful when you want to change the fulfillment service location without affecting existing orders.   What is Override Product? Override Product allows you to replace all variants of an existing product in Zopi with new information. This option is suitable when you want to update product details and are willing to accept that existing orders may be affected by these changes.   When to Use Duplicate Duplicate is the ideal choice when you want to create a new product without affecting existing orders. This option allows you to: Preserve Existing Orders: If you have ongoing orders for a product and want to keep their details intact, using Duplicate ensures that the original product and its associated orders remain unchanged. The important point here is that this duplicated product will be managed by Zopi, and all its related information (such as price, inventory, and description) will be automatically synchronized between your Shopify store and Zopi. Key Takeaway Use Duplicate when you want to avoid impacting existing orders. This is particularly... --- ### Understanding Zopi Fulfillment Service with Your Shopify Store - Published: 2025-07-22 - Modified: 2025-07-25 - URL: https://help.zopi.io/understanding-zopis-fulfillment-service-with-your-shopify-store.html As a dropshipper, managing your product inventory and fulfillment process efficiently is crucial for your business's success. Zopi Fulfillment Service is designed to streamline this process, ensuring that your Shopify store is always up-to-date with the latest product information and tracking details. In this article, we will clarify how Zopi Fulfillment Service interacts with your Shopify store, particularly regarding product syncing and updates. Understanding this will help you identify why some products may not receive updates from Zopi. What is Zopi Fulfillment Service Location in Shopify? When you import products into your Shopify store through the Zopi app, each product is assigned to a specific "Zopi Fulfillment Service" location within your Shopify admin. This location serves as Zopi's identifier, enabling our system to: Recognize which products/variants in your Shopify store are managed by Zopi. Track their status throughout the fulfillment process. Automatically send updates, such as stock tracking information, back to the corresponding Shopify order. Why is the Zopi Fulfillment Service Location Important for Dropshipping? The "Zopi Fulfillment Service" location is essential for seamless data exchange between Zopi and your Shopify store. If a product is not associated with this specific location, Zopi cannot effectively manage or sync its stock tracking. fulfillment status and monitoring. This can lead to delays and confusion in order processing, which can negatively impact your customer experience. Common Scenarios Where Issues May Arise: Existing Products: Products that were already on your Shopify store before integrating with Zopi. Other Apps: Products imported or created using another... --- ### Why I should not request fulfillment on Shopify? - Published: 2025-07-22 - Modified: 2025-07-22 - URL: https://help.zopi.io/why-i-should-not-request-fulfillment-on-shopify-2.html You should NOT mark orders as fulfilled directly on Shopify (i. e. , by manually marking an order as fulfilled in Shopify's admin) if you want Zopi to manage the automated fulfillment process with your supplier. Here’s why: Zopi Triggers Fulfillment Actions Zopi is designed to automate the order process with your supplier. When an order is placed in your Shopify store and Zopi is connected, it waits for you (or is set up to automatically) to "order" or "fulfill" that item within the Zopi app. This action triggers the purchase from your Zopi, AliExpress, eBay, or Temu supplier. Conflicting Signals If you mark an order as "fulfilled" in Shopify before Zopi has processed it with the supplier, you essentially inform Shopify that the order is complete. Consequently, Zopi will not recognize that it needs to place the order with the supplier. It will see the order as already fulfilled on Shopify's end and will not initiate the purchase. No Supplier Order Placed The most critical consequence is that no actual order will be placed with your dropshipping supplier. Your customer will have paid you, and their order will show as "fulfilled" in Shopify, but the product will never be shipped from the supplier's warehouse. No Tracking Synced by Zopi If Zopi doesn't initiate the order with the supplier, it won't receive tracking information. As a result, Zopi won't be able to sync that tracking information back to your Shopify order, leading to a "fulfilled" order in Shopify without any tracking details... . --- ### Maximize Zopi Extension Advanced Features: Save Hours Every Day with Advanced Tools - Published: 2025-07-07 - Modified: 2025-07-07 - URL: https://help.zopi.io/maximize-zopi-extension-advanced-features-save-hours-every-day-with-advanced-tools.html If you're running a dropshipping business, finding ways to work smarter—not harder—is key to scaling successfully. The Zopi extension advanced features provide powerful, time-saving tools that help you automate tasks, stay ahead of competitors, and streamline your daily workflow. In this article, you’ll discover how to make the most of these advanced features and create a seamless system between the Zopi extension and the in-app platform. What Are Zopi Extension Features? The Zopi extension is a browser tool that works alongside your Zopi app, designed to simplify and enhance your dropshipping process. Beyond basic product import, it offers: Competitor tracking: Monitor competitor prices and strategies so you can adjust your listings to stay competitive. Image downloader: Quickly save high-quality product images for your store. Capture & Get Analysis Insights: Capture product screenshots and get instant analysis on sales overview, popularity, market saturation, price & demand, and cost & sources — helping you make smarter product decisions. Find similar suppliers: Identify alternative suppliers offering better pricing, ratings, or shipping times. These features give you the flexibility and insight to manage your store more effectively. Why Are Zopi Extension Features Important for Dropshipping? Using Zopi’s advanced extension features helps you: Save time by automating tedious tasks like competitor checks and image downloads. Stay competitive by tracking rival pricing and strategies in real-time. Improve profit margins by easily sourcing from the most cost-effective suppliers. Create a seamless workflow by connecting the extension’s functions with the Zopi app’s order management and product research tools.  ... --- ### Troubleshooting Zopi Extension Issues: Common Problems and Solutions - Published: 2025-07-04 - Modified: 2025-12-22 - URL: https://help.zopi.io/troubleshooting-zopi-extension-issues-common-problems-and-solutions.html Running a smooth dropshipping business relies on reliable tools, and the Zopi Chrome extension is one of the most important. This extension helps automate importing products from AliExpress, eBay or Temu directly into your Shopify store. However, like any tool, users may sometimes face issues. If you're experiencing problems with the Zopi extension, don’t worry—this article will walk you through common Zopi extension issues and exactly how to fix them. Whether you're a beginner or an experienced dropshipper, you’ll find actionable tips and step-by-step instructions to get your extension up and running again. Why does Zopi extension not work? The Zopi extension is designed to streamline product importation and order fulfillment for Shopify and WooCommerce users. Here are the main reasons why the extension may not function properly: Browser Compatibility Issues: Zopi only works with Google Chrome and on PC/Desktop. Extensions may not behave correctly on other browsers and on mobile. Outdated Extension Version: An old version may conflict with updated site structures on AliExpress, eBay or Temu. Incorrect Login Flow: Not being logged into both Zopi and the supplier site can prevent the extension from activating. Disabled Permissions: If Chrome permissions are restricted, the extension can't access the necessary data. Conflicting Extensions: Other Chrome extensions can interfere with how Zopi operates on supplier websites. What Are the Common Issues with the Zopi Extension? Zopi users commonly report the following problems. These can disrupt daily operations, especially during busy order fulfillment times: Extension not showing on AliExpress/Temu/ eBay pages “Please... --- ### A Step-by-Step Guide to Installing and Setting Up Zopi Extension for Beginners - Published: 2025-07-04 - Modified: 2025-07-04 - URL: https://help.zopi.io/a-step-by-step-guide-to-installing-and-setting-up-zopi-extension-for-beginners.html Looking to streamline your dropshipping process and fulfill orders more efficiently? The Zopi Extension is a must-have tool for anyone using Zopi for Shopify or WooCommerce. With just a few clicks, this extension lets you easily import products from AliExpress, TEMU, eBay, and Amazon, place orders automatically, and sync tracking information — saving you hours of manual work. In this guide, we’ll walk you through everything you need to know to install and set up the Zopi Extension so you can start automating your dropshipping business right away. What is the Zopi Extension? The Zopi Extension is a Chrome browser extension that works seamlessly with your Zopi account to enhance product sourcing, importing, and fulfillment workflows. It acts as a bridge between your supplier’s website (like AliExpress or Temu) and your online store. Here’s what the Zopi Extension allows you to do: Import products directly from AliExpress or Temu with one click Auto-map product variants and sync product info with your Zopi dashboard Automate order fulfillment in bulk without manual copy-paste Fetch real-time tracking information and push it to your store automatically Think of it as your smart assistant that helps automate the most time-consuming parts of dropshipping. Why is the Zopi Extension Important for Dropshipping? The Zopi Chrome Extension is a powerful all-in-one tool designed to help dropshippers research, analyze, and import winning products more effectively. Whether you're sourcing from AliExpress, Temu, eBay, Amazon, or analyzing Shopify competitors, the extension provides key insights and automation that save you time... --- ### Effortlessly Manage Your Orders with the Zopi Extension - Published: 2025-07-04 - Modified: 2025-07-04 - URL: https://help.zopi.io/effortlessly-manage-your-orders-with-the-zopi-extension.html Managing your dropshipping orders has never been easier. The Zopi Extension streamlines your entire order fulfillment process, allowing you to import products and place orders with just a few clicks. Designed for simplicity and efficiency, the Zopi Extension helps you save time, minimize errors, and keep track of every order—all within one convenient tool. How to Use the Zopi Extension to Place Orders on Temu, eBay, and Amazon If you want to place an order while browsing on Temu, eBay, or Amazon, follow these straightforward steps for a smooth and efficient experience: Step 1: Open the Zopi Extension Step 2: Navigate to Integration Step 3: Place Your Order Step 4: Confirm the Order How to Track Orders and Update Tracking Codes in Zopi After completing the fulfillment process for an order, it will move to the “Payment” tab with a “Paid – Waiting” status. This indicates that the supplier has received payment and is preparing the package, which typically takes about 2–3 days before shipping. When a tracking code is generated on Temu, eBay, or Amazon, click the Sync Order Status button in the Shipment tab of the Order Center to promptly update your orders. Important Synchronization Tips: Ensure both Zopi and the supplier's website (Temu, eBay, or Amazon) are open simultaneously. Make sure the country settings on your supplier account match the shipping address of your order. For example, if you're using the US Temu location, it can only synchronize US orders using the tracking code. Orders from other locations will result in an error, requiring you... --- ### What Is the Zopi Extension? Your Essential Chrome Tool for Faster Dropshipping - Published: 2025-07-02 - Modified: 2025-12-22 - URL: https://help.zopi.io/what-is-the-zopi-extension-your-essential-chrome-tool-for-faster-dropshipping.html The Zopi Chrome Extension is a powerful browser add-on designed to streamline your dropshipping workflow. Whether you're selling through Shopify, this extension allows you to import products with one click, track pricing, and simplify product sourcing directly from popular supplier sites like AliExpress, Temu and eBay. If you're a new dropshipper looking for a faster, easier way to get started, the Zopi Extension is a must-have tool to save time and reduce manual work. What is the Zopi Chrome Extension? The Zopi Chrome Extension is a browser tool that enhances your dropshipping experience by enabling you to import products, track prices, and even place orders directly from various supplier websites. It eliminates the need for tedious manual tasks, allowing you to manage your dropshipping business efficiently from your browser. Key Terms: Dropshipping: A retail fulfillment method where a store doesn't keep the products it sells in stock. Product Import: The process of adding products from suppliers to your online store. Order Placement: The ability to directly place orders with suppliers like Temu, eBay, and AliExpress. Why is the Zopi Extension Important for Dropshipping? The Zopi Extension is built for ease, speed, and efficiency, especially for new sellers entering the dropshipping space. Here’s how it can help you: Saves Time: Skip the manual copy-paste work and manage everything from your browser in just a few clicks. Real-Time Tracking: Monitor price changes instantly with built-in charts. Supplier Credibility: Check supplier credibility before importing products, ensuring you make informed decisions. Automatic Sync: Sync... --- ### Optimize Your Product Sourcing and Importing Workflow with the Zopi Extension - Published: 2025-07-02 - Modified: 2025-07-02 - URL: https://help.zopi.io/optimize-your-product-sourcing-and-importing-workflow-with-the-zopi-extension.html If you're running a dropshipping business, product sourcing is everything. Zopi’s powerful Chrome Extension makes it easier than ever to discover trending products, compare prices, and import directly to your Shopify or WooCommerce store - all with just a few clicks. In this guide, you’ll learn how to streamline your product search, save promising finds, and optimize your importing process with the Zopi Extension. Find Winning Products Faster with Zopi Zopi’s Chrome Extension works seamlessly across major platforms like AliExpress, Temu, and eBay, helping you uncover high-potential products in real time. Key Features: Smart Filters: Refine your search by delivery times, seller ratings, shipping location, and more. Price Comparison Tool: Instantly compare product prices from multiple sellers to find the best deal. Real-Time Product Insights: View visit counts and sales trends to help evaluate product performance before importing. 👉 Pro Tip: Look for products with consistent recent sales, reliable shipping options, and competitive pricing to increase your chances of success. Use “Add to Collection” to Stay Organized Instead of importing products immediately, Zopi allows you to add items to a Collection — a temporary list of products you can review later. This is a game-changer for staying organized and preventing clutter in your store. Why Use Collections? Save time by reviewing all potential products in one place. Compare different options before deciding what to push to your store. Keep your store clean and focused by avoiding premature imports. How to Import Products Using the Zopi Chrome Extension Before starting, make... --- ### 72-Hour Meta Testing Hack to Validate Winning Dropshipping Products Fast > Validate winning dropshipping products quickly with our 72-hour meta testing hack. Discover effective strategies to boost your sales fast! - Published: 2025-06-25 - Modified: 2025-06-25 - URL: https://help.zopi.io/72-hour-meta-testing-hack-to-validate-winning-dropshipping-products-fast.html In today’s fast-moving ecommerce world, launching a product without validation is a fast path to wasted ad spend. With trend cycles shrinking and CPMs rising, dropshippers - especially those relying on Meta (Facebook & Instagram) - need a clear framework to test products quickly and decisively. This guide walks you through how to validate a product in just 72 hours, using Meta ads, real-time data, and customer behavior to determine whether to scale, fix, or kill the test. The framework is designed for both new and experienced dropshippers who want to validate products fast - without wasting money on unscalable campaigns. Let’s break it down step-by-step, starting with how to read the earliest performance signals. Why Use Meta Ads for Product Validation? Meta (Facebook and Instagram) remains the most accessible and scalable ad platform for dropshipping, particularly for testing: Massive reach: You can get in front of any demographic, interest, or behavior within minutes. Fast feedback loop: Within 24 - 72 hours, you’ll get statistically significant signals. Creative-driven performance: Meta rewards engaging ad creatives, giving great products a chance to go viral even on low budgets. However, Meta also enforces strict ad compliance policies, especially for health-related, pain-related, or body-focused products: Avoid terms like “suffer from,” “fix your back,” “you feel Don’t use zoomed-in body parts or “before-after” visuals Focus on benefits, not conditions: “Built for comfort,” not “relieves discomfort” Meta is ideal for testing at scale, but being creative and policy compliance are critical.   Key Metrics to Watch in the... --- ### How to Place Orders on Amazon: A Step-by-Step Guide > Learn how to place orders on Amazon with Zopi. From adjusting quantities to selecting payment methods for smooth order fulfillment. - Published: 2025-05-28 - Modified: 2025-06-13 - URL: https://help.zopi.io/how-to-place-orders-on-amazon-a-step-by-step-guide.html Placing orders on Amazon is straightforward and can significantly enhance your dropshipping experience with Zopi. Whether you're using a desktop or mobile device, this comprehensive guide will help you navigate the ordering process seamlessly. You can efficiently select products and manage your orders with just a few simple steps.   Steps to Place an Order on Amazon Before you begin, make sure you have the Zopi extension installed on your browser. If you haven't installed it yet, click here. Once you have the extension ready, follow these steps to place an order: Log into Your Amazon Account Open your browser and visit Amazon. Enter your login credentials to access your account. Navigate to the Zopi Order Center  Go to Zopi and navigate to the Order Center. Find the order you want to fulfill. Review Order Confirmation Details In the Order Confirmation card, ensure that the "Fulfill by AMZ" source is selected. Choose the option "Keep fulfilling with current suppliers. " Automatically Fill Customer Information The Zopi extension will automatically populate the customer information for you. Review the information to ensure it is correct. Complete the Checkout Process Click on the "Confirm" button to finalize the order. Follow any additional prompts to complete the checkout on Amazon. By using the Zopi extension, you can efficiently manage your dropshipping orders, saving you time and reducing the risk of errors. If you encounter any issues during the process, feel free to reach out to our support team for assistance. --- ### Print on Demand (POD) – Create & Sell Custom Products with Zopi - Published: 2025-05-23 - Modified: 2025-08-28 - URL: https://help.zopi.io/print-on-demand-pod-create-sell-custom-products-with-zopi.html Zopi's Print on Demand (POD) module allows you to effortlessly design and sell unique, personalized products through your online store. Whether you're creating custom hoodies, mugs, or other items, Zopi enables you to design, preview, and publish products directly—without the need for inventory! What You Can Do with Zopi's POD With Zopi's POD capabilities, you can: Upload or Generate Custom Designs: Use AI to create designs or upload your own images. Preview Designs on Various Product Bases: Visualize your designs on a range of products, including apparel, home goods, and accessories. Push Ready-to-Sell Products to Your Store: Easily add your custom products to your online store. Fulfill POD Orders Seamlessly: Manage POD orders in the Order Center just like standard products. How to Access the POD Feature To access the Print on Demand feature, navigate to your Zopi dashboard, open the Product Catalog, and switch to the Print-on-Demand tab at the top. How to Create a POD Product You have two options for creating Print-on-Demand products in Zopi: Option 1: Choose from Pre-Made Libraries (Get Inspired) Start quickly by selecting from Zopi’s curated Get Inspired libraries, which include trending product ideas, seasonal themes, and ready-to-sell designs. Benefits of choosing a pre-made library: Save time by not designing from scratch. Stay on trend with libraries refreshed to match current customer interests. Flexible publishing options—push the whole library or only the items you want. Actions available: Push this library: Publish the entire library to your store in one click. View library: Preview and push individual products. When... --- ### Real Story: From 30 Listings a Day to 6,000+ Products - How Amiel Rubinstien Scaled with Product Listing Automation > Discover how Amiel scaled his Shopify store to 6,000+ products using Zopi bulk product import and listing automation to save hours each day. - Published: 2025-05-22 - Modified: 2025-06-11 - URL: https://help.zopi.io/from-30-listings-a-day-to-6000-products-how-amiel-rubinstien-scaled-with-product-listing-automation.html In the world of eCommerce, creativity and product ideas are just one part of the equation. The real challenge? Listing and managing products at scale. For Amiel Rubinstien, founder of Attack Of The T-Shirt, this challenge became real as his store quickly grew from a small collection of clever designs into a massive catalog of t-shirts, home decor, and novelty tech accessories. “At the beginning, I was listing maybe 20 or 30 products a day,” Amiel recalls. “It was all manual. Hours went into just getting products live. ”   Like many solo founders, he faced an operational bottleneck: he had more ideas and products than time to get them online. And the more he grew, the more the backend work piled up. The Real Growth Barrier: Manual Product Listing Amiel’s original workflow involved jumping between supplier sites and Shopify, copying details, formatting descriptions, uploading images, adjusting variants—and repeating the same steps dozens of times per day. It was slow, repetitive, and exhausting. Scaling felt out of reach—not because of a lack of demand, but because product listing had become the limiting factor. Enter Zopi: Built for Speed and Scale That’s when Amiel found Zopi, an automation platform that simplified everything he was trying to manage by hand. With Zopi, Amiel could: Import products in bulk from suppliers Automatically sync images, variants, titles, and descriptions Push listings directly to his Shopify store in just a few clicks Manage high product volumes in one dashboard “Zopi changed the pace of how I... --- ### Real story: How Daniel Bäck Boosted Conversion Rate by 15% Using AI-Optimized Content with Zopi > Learn how Daniel boosted conversion rate by 15% using AI-optimized content with Zopi. Discover strategies to enhance your dropshipping success. - Published: 2025-05-22 - Modified: 2025-05-29 - URL: https://help.zopi.io/how-daniel-back-boosted-conversion-rate-by-15-using-ai-optimized-content-with-zopi.html Launching and growing a dropshipping business is about more than just finding the right products—it’s about how fast you can get them live, and how effectively they convert. For Daniel Bäck, founder of Swiftwintek, the manual grind of uploading new listings, writing content, and adjusting prices was stalling growth. That changed when he discovered Zopi: an all-in-one solution combining product listing automation, AI-powered content tools, and smart competitor insights. The result? A workflow that enabled him to publish 40+ optimized listings a day - and achieve a 15% increase in click & conversions. Why AI-Optimized Content is Essential for Conversion Rate Optimization (CRO) In today's digital landscape, AI writing apps and content writing tools are reshaping how eCommerce sellers scale. Most shoppers find products through search engine positioning, whether it’s through Google or an internal Shopify search. That means your product listings must not only be accurate - but optimized for SEO and conversion. Here’s why AI-optimized content plays a critical role in conversion optimisation: Increased relevance: AI-generated product descriptions use keyword-rich phrases that improve discoverability in search engines and eCommerce marketplaces. Better structure = higher readability: Clear, benefit-led formatting guides buyers toward purchase decisions. More listings, faster: tools like Zopi act as a dropshipping solution for finding, sourcing and listing product to stores, enabling sellers to upload dozens of listings daily without sacrificing quality. Improved SEO in eCommerce: Automated descriptions improve keyword targeting and product metadata, supporting long-term search engine marketing performance. For those wondering what is CRO in... --- ### Zopi Order Automation - Complete Guide > Automate your dropshipping orders with Zopi Order Automation. Bulk fulfillment to save hours and scale your store effortlessly. - Published: 2025-05-19 - Modified: 2026-06-08 - URL: https://help.zopi.io/zopi-order-automation.html Order Automation helps you automate the order workflow from syncing orders to fulfilling them automatically. With proper setup, you can reduce manual work and speed up order processing. How to Access Order Automation Follow these steps to open Order Automation settings: Step 1: Open Zopi Dashboard Step 2: Open Place Order Step 3: Open Automation Settings Click the Automation button located at the top-right corner of the screen. A popup window will appear, allowing you to configure Order Automation settings. Understanding Order Automation Workflow Order Automation consists of 3 main phases: Phase 1: Order Sync Controls how orders are synced into Zopi. ↓ Phase 2: Source & Remap Controls how suppliers are selected and how supplier mapping issues are handled. ↓ Phase 3: Fulfill & Pay Controls automatic order placement and payment. ↓ Error & Backup Options Defines what happens when automation encounters problems. Phase 1: Order Sync Phase 1 controls how orders are imported from your store into the automation workflow. Excluded Orders From Channel This setting allows you to exclude specific sales channels from automation. If set to Not used → All supported channels will be included. Order Event to Sync Controls when Zopi imports orders. Options include: Order created Request fulfillment on Shopify Phase 2: Source & Remap This phase manages supplier selection and fixes supplier mapping problems automatically. Auto-remap Error Items When enabled: Zopi automatically attempts to fix supplier mapping errors Useful when suppliers become unavailable Helps reduce fulfillment interruptions Allow Remap Unmapped Items Zopi attempts... --- ### Zopi Wallet Top-up & Bonus Policy > Maximize your Zopi Wallet with our top-up bonus policy! Discover how to earn bonuses and enhance your wallet experience today. - Published: 2025-05-19 - Modified: 2026-03-20 - URL: https://help.zopi.io/zopi-wallet-top-up-bonus-policy.html 1. Introduction Welcome to Zopi Wallet, a digital wallet service provided by Zopi (“Zopi”, “we”, “our”, or “us”). This Policy and Terms of Service (“Policy”) governs your access to and use of the Zopi Wallet (the “Service”) offered through the Zopi platform and related applications. By activating or using the Zopi Wallet, you agree to comply with and be legally bound by this Policy. If you do not agree, you must not use or access the Service.   2. Eligibility Zopi Wallet is available exclusively to verified Shopify merchants or users with an active Zopi account. To be eligible, you must: Be at least 18 years old. Provide valid business or payment information. Comply with Zopi’s general Terms of Service and Acceptable Use Policy.   3. Use of Wallet The Zopi Wallet can be used for the following purposes: Paying for orders and fulfillment fees within Zopi. Receiving cashback, credits, or promotional bonuses. Restrictions: The wallet cannot be used for personal transfers or activities outside the Zopi ecosystem, including but not limited to peer-to-peer payments or transactions unrelated to Zopi services.   4. Top-up Methods Zopi supports the following methods for adding funds to your wallet: Method Description Fees & Processing Time Status PayPal Payment Pay via PayPal balance or linked account. 3. 9% transaction fee + $0. 3 USD extra fee. Processing time depends on PayPal. Active Credit Card Standard payment via credit/debit card. 3. 9% transaction fee + $0. 3 USD extra fee. Processed instantly. Active PayPal Direct Direct PayPal checkout with no... --- ### What’s New: Add Product by URL in Zopi > Quickly add AliExpress/Ebay/Amazon product to Zopi with a single URL. Discover how this helps you save time and streamline product sourcing. - Published: 2025-05-15 - Modified: 2025-12-24 - URL: https://help.zopi.io/whats-new-add-product-by-url-in-zopi.html Zopi now simplifies the process of adding products directly from AliExpress using just a product link. With the “Add Product by URL” feature, you can instantly import any supported product — no Chrome extension needed. This convenient option is available in the Product Catalog and Product Center menus.   Where You Can Use This Feature You’ll find the “Add Product by URL” button in three key locations: 1. Product Catalog To add a product by URL in the Product Catalog section, follow these steps: Go to the Product Catalog section in your Zopi dashboard. Click the “Add Product by URL” button in the top right. Paste a valid AliExpress product link. Click Import to bring the product into your Imported Products list.         2. Product Center To use the Product Center for adding products by URL, complete these steps: Navigate to Product Center. Click “Add by URL” in the top right. Enter your product link and click Import.   Note: Ensure the link is a direct product URL, not a category, search, or homepage link.   When to Use This Consider using the “Add Product by URL” feature in these scenarios: You discovered a winning product on AliExpress and want to import it quickly. A supplier or teammate shared a product link with you for easy access. You prefer a faster import option without the need to browse or use the Chrome extension. Stay tuned for more improvements!   For additional guidance on using Zopi effectively, check out... --- ### Optimize Your Publishing Process with Zopi's Automation Module in Product Center > Streamline your publishing process with Zopi's Automation module. Learn how to edit and publish products effortlessly to Shopify and TikTok. - Published: 2025-05-08 - Modified: 2025-05-09 - URL: https://help.zopi.io/optimize-your-publishing-process-with-zopis-automation-module-in-product-center.html Zopi's Automation module in the Product Center allows you to effortlessly edit and publish selected products to your connected channels, such as Shopify or TikTok. This feature is ideal for merchants who frequently source products using the Find Product tool and want to streamline their publishing process while maintaining consistent quality. What Automation Can Do Once configured, Zopi will enhance your product management experience by: Auto-generating product titles and descriptions using advanced AI technology. Enhancing product images by removing backgrounds, text, and logos for a polished look. Instantly pushing products to your connected channels (e. g. , Shopify, TikTok) for immediate visibility. Note: Automation applies only to products added via the Find Product feature. How to Access Automation Settings You can easily access the automation setup in two ways: Option 1: From the Product Center Page Go to the Product Center. Click the Automation button in the top-right corner. Option 2: From the Settings Page Go to Settings & Billing. Click on Automation Settings.   How It Works Inside the automation setup, you will configure the workflow with three main components: 1. Trigger: “When” Set the conditions for when Zopi should run the automation. For example, you can specify: When a product is added to Product Center 2. Condition: Product Filtering Control which products should be automated by choosing one of the following options: Apply to all products. Exclude specific categories (e. g. , “Home appliances”, “Outdoor”). Only products not in the exclusion list will be automated. 3. Actions: Automate Edits & Pushing There 3 options for you to optimize: Option 1: Optimize... --- ### How to Split Products in Zopi: A Comprehensive Guide > Learn how to split product variants in Zopi to better manage inventory, pricing, and fulfillment across your dropshipping store. - Published: 2025-04-20 - Modified: 2025-07-24 - URL: https://help.zopi.io/how-to-split-product-in-zopi-a-comprehensive-guide.html Zopi’s Split Product feature allows you to divide a single product with multiple variants into separate products. This functionality provides you with greater control over how you list and manage items in your store. You can split products by option (like size or color) or by variant (where each SKU becomes its own product). Where to Find the Split Product Feature To access the Split Product feature, follow these steps: From Product Catalog Access to Favorites list. Choose the product you want to split, then click the 3-dot “More. ” Select Split Product. From Product Center Navigate to Product Center. Select the product you want to split, then click the three-dot “More” icon. Select Split Product. Two Methods to Split a Product You can split products in Zopi using two methods: by option or by variant. Each method serves different purposes and can help you manage your inventory more effectively. 1. Split by Option Use Case: Create multiple products based on a selected option (e. g. , Size). Result: Each product will include all other variants except the selected option. Example: If you split by Size, each product will represent one size (S, M, L, etc. ) while retaining all color options. Steps to Split by Option: Select Split by Option. Choose an option (e. g. , Size or Color). Select the values to split (e. g. , “S”, “M”, “L”). (Optional) Adjust settings: Keep current content after the split. Keep other variant images after split. Add the variant name to the product title. Preview the result. Click Split... --- ### Troubleshooting Product Import Issues in Zopi: Common Problems and How to Fix Them > Fix product import issues in Zopi. Learn how to resolve quota limits and dropshipping restrictions quickly and easily. - Published: 2025-04-10 - Modified: 2025-04-10 - URL: https://help.zopi.io/troubleshooting-product-import-issues-in-zopi-common-problems-and-how-to-fix-them.html Introduction Importing products is one of the most important steps in building a successful dropshipping store. With Zopi, you can streamline this process—but occasionally, you might run into some roadblocks. In this guide, you'll learn: Why you might be unable to import products in Zopi How to solve common import issues What to do when a product isn’t dropshipping-compatible Where to get help if you’re stuck 1. Exceeding Your Import Quota One frequent issue is reaching your import quota limit. Zopi's free and some paid plans impose a cap on the number of products you can import each month. If you've hit this limit, you won't be able to import additional products until your quota resets. How to fix exceeding quota issue: Upgrade your Zopi plan to increase your monthly import limit. Wait for your quota to reset, which occurs at the start of the next billing cycle. Review and refine your product selection—prioritize importing products with high potential. 2. The Product Is Not Suitable for Dropshipping Some products may not be available for dropshipping due to supplier policies, copyright restrictions, or the product's nature (e. g. , fragile, oversized, or regulated goods). How to fix unsupported dropshiping products: Search for similar alternatives using filters in Zopi’s product search tool. Contact the supplier directly to confirm whether they support dropshipping for the items. Consider switching to a different supplier or marketplace that is more accommodating to dropshipping. Conclusion Facing challenges when importing products is a common experience for many dropshippers. By understanding the... --- ### Zopi vs. Other dropshipping tools: A Comprehensive Comparison > Compare Zopi with Zendrop, Spocket, AutoDS, Eprolo, and DSers to find the best dropshipping tools for your eCommerce business. - Published: 2025-04-02 - Modified: 2025-12-25 - URL: https://help.zopi.io/zopi-vs-other-dropshipping-tools-a-comprehensive-comparison.html In the ever-evolving world of eCommerce, dropshipping has emerged as a popular business model for entrepreneurs looking to start their online stores with minimal upfront investment. With numerous dropshipping tools available, it can be challenging to choose the right one for your business. In this article, we will compare Zopi with other popular dropshipping tools, including Zendrop, Spocket, AutoDS, Eprolo, and DSers, to help you make an informed decision. 1. Introduction to Dropshipping Tools Dropshipping tools are essential for managing your online store, sourcing products, and fulfilling orders. They automate various processes, allowing you to focus on marketing and growing your business. Each tool has its unique features, pricing, and integrations, making it crucial to choose one that aligns with your business goals. 2. Overview of Zopi Zopi is an all-in-one dropshipping automation platform built for Shopify merchants. It helps users source trending products from AliExpress, eBay, Amazon, and US-based suppliers, then streamline the entire fulfillment cycle with automation. Designed for beginners and scaling sellers alike, Zopi supports merchants in launching, managing, and growing profitable online stores — without handling inventory or shipping. >> Read here to find out What is Zopi? 3. Comparison with Other Dropshipping Tools Zopi Overview: Zopi focuses on providing fast shipping and high-quality products. It offers a wide range of products from US-based suppliers, ensuring quicker delivery times. Install free to start your dropship journey now Key Features: AI-Powered Product Preparation US Sourcing & Global Suppliers Automated order fulfillment 1-Click Bulk Import Chrome Extension Integration... --- ### Is Dropshipping Still Profitable? A Complete Breakdown > Is dropshipping still profitable in 2025? Yes—if done right. Learn the strategies, tools, and numbers behind real success. - Published: 2025-03-31 - Modified: 2025-10-17 - URL: https://help.zopi.io/is-dropshipping-still-profitable.html Wondering if the dropshipping model is still alive or just hype in 2025? Short answer: Yes, it’s still profitable—but only if you play it smart. Let’s break it all down: what’s changed, what still works, and how you can actually win. What is Dropshipping? So, what exactly is dropshipping? It’s a retail fulfillment method where you, as an eCommerce business owner, sell products without ever having to stock them yourself. When a customer places an order, you simply purchase the item from a third-party supplier—like ZOPI - who then handles the delivery. This means you don’t have to worry about storing inventory, which cuts down on overhead costs and simplifies logistics. You can offer a wide range of products without the financial risk of holding physihttps://zopi. io? utm_source=zopi. io&utm_medium=helpcenter&utm_campaign=dropshipping-profitable-blogcal stock. >> Learn more about What Is Dropshipping and How Does It Work? Is Dropshipping Still Alive? Let’s talk trends! Google Trends shows that interest in dropshipping has been on the rise over the past five years. Sure, there have been some ups and downs, but the overall trend is still growing. And if you’re wondering about AliExpress dropshipping, it’s not dead either! Searches for “AliExpress dropshipping” have also increased significantly, mainly because it’s a go-to platform for many dropshippers thanks to its vast product selection and affordable prices.   Benefits of Dropshipping The dropshipping model comes with some serious perks. First off, starting a dropshipping business is way less risky and doesn’t require the hefty investment that traditional retail does. You can launch your... --- ### 10 Must-Have Tools for Every Dropshipping Business in 2026 > Explore the 10 must-have tools for your dropshipping business in 2025. Boost efficiency and sales with our essential recommendations today! - Published: 2025-03-30 - Modified: 2026-05-07 - URL: https://help.zopi.io/10-must-have-tools-for-every-dropshipping-business-in-2025.html If you’re diving into the world of dropshipping, you’re in for an exciting ride. But let’s be real—success in this game isn’t just about picking the right products. You need the right tools to help you navigate the waters. In 2025, having the best tools to automate dropshipping and streamline your operations can make all the difference. So, let’s break down the ten must-have tools that every dropshipping business should consider, along with a “Free vs Paid” tag to help you prioritize. 1. Dropshipping Automation Software Zopi Zopi is an all-in-one dropshipping solution designed to simplify and enhance your eCommerce experience. Whether you’re just starting out or looking to scale your existing business, Zopi provides the tools you need to manage your inventory, streamline order processing, and engage with your customers effectively. With its user-friendly interface and powerful features, Zopi is your go-to partner for dropshipping success. Website: https://zopi. io/ Shopify App: https://apps. shopify. com/ali-orders-by-fireapps Google Play: https://play. google. com/store/apps/details? id=com. mobile. zopi&pcampaignid=web_share Free Plan Available Key Features of Zopi: Finding Winning Products: by using product research dropshipping tools to find high ticket item to market. Find Reliable Suppliers from multiple sources: including AliExpress, Temu, Alibaba and CJ and sourcing products with ease. Automate Your Dropshipping Business Stock and prices up to date automatically to avoid losing sales. Bulk-import products to platforms like Shopify, WooCommerce and other sales channels with a single click. Automatically generate product descriptions with AI Assistant for professional and engaging listings. Set auto-selling prices for competitive pricing across all your listings. Automation Fulfillment •... --- ### 10 Common Dropshipping Mistakes And How to Avoid Them > Learn the 10 common dropshipping mistakes beginners make and how to avoid them for a successful online store! - Published: 2025-03-30 - Modified: 2025-04-25 - URL: https://help.zopi.io/10-common-dropshipping-mistakes-beginners-make-and-how-to-avoid-them.html Hey there, future dropshipper! If you’re reading this, you’re probably excited about starting your own dropshipping business. And why wouldn’t you be? The idea of running an online store without the hassle of inventory is incredibly appealing. But before you dive in headfirst, let’s chat about some common dropshipping mistakes that many beginners make. Trust me, learning from others’ missteps can save you a lot of headaches down the road. 1. Not Researching Your Niche Let’s start with the basics. One of the biggest blunders I see new dropshippers make is jumping into a niche without doing their homework. It’s like trying to swim without knowing how to float. You need to understand your target audience, their needs, and what your competitors are up to. >> Don't know why your dropshipping business needs to focus on niche product? Learn more here. How to Avoid This Mistake: Dive into Market Research: Use tools like Google Trends to see what’s hot and what’s not. Know Your Audience: Create customer personas. Who are they? What do they want? Understanding your audience is key. Spy on Competitors: Check out what successful competitors are doing. What gaps can you fill? 2. Choosing the Wrong Suppliers Your suppliers are your lifeline. If you choose poorly, you could end up with low-quality products and unhappy customers. Nobody wants that! How to Avoid This Mistake: Do Your Due Diligence: Check reviews and ratings on platforms like AliExpress or Alibaba. Order Samples: Seriously, don’t skip this step. Order samples... --- ### How to Find Trending Products for Dropshipping in 2025 > Learn how to find trending products for dropshipping in 2025 with Zopi. Discover effective strategies and tools to source popular items for your business. - Published: 2025-03-29 - Modified: 2025-10-07 - URL: https://help.zopi.io/how-to-find-trending-products-for-dropshipping-in-2025.html Looking to grow your online business in 2025? It all starts with finding trending products to sell—the kind people are actively searching for and ready to buy. Spotting trends early gives you a real edge. You’ll have a better chance to stand out, drive more traffic, and increase your sales. We’ll walk you through five easy product research methods to help you find trending products to dropship and build a winning online store. Introduction to High Demand Products Finding high-demand and high-quality products is a game-changer for your dropshipping journey. But timing matters—catching a trend early can set you apart. The sooner you discover what’s trending products, the better your chances of beating the competition and making sales. Key Takeaways Utilize Social Media: Platforms like Facebook, Instagram, TikTok, and YouTube are goldmines for discovering trending new product releases. Analyze Sales Data & search interest: Look for products with high search volumes and sales figures to validate their trending status. Stay ahead by spotting products early - before they get too popular and everyone starts selling them. 5 Ways To Find Trending Products For Dropshipping 1. Using Product Research Tools like Zopi Zopi is a smart choice for dropshippers who want help spotting top trending products early. You don’t need any tools to begin, but using something like Zopi can help you quickly find products and good dropshipping suppliers. This helps you find high-quality, winning items before they become overcrowded. 2. How To Find Trending Products On Facebook Facebook ads are... --- ### How to Fix the "All variants are missing Zopi stock location" Error when Push products > This error occurs when Shopify hasn’t assigned Zopi as the fulfillment location for the product variants. As a result, Zopi can’t manage inventory updates. - Published: 2025-03-27 - Modified: 2025-03-27 - URL: https://help.zopi.io/how-to-fix-the-all-variants-are-missing-zopi-stock-location-error-when-push-products.html When pushing a product to your Shopify store via Zopi, you may see the error: All variants are missing Zopi stock location. Why It Happens This error occurs when Shopify hasn’t assigned Zopi as the fulfillment location for the product variants. As a result, Zopi can’t manage inventory updates. Step by steps to fix “All variants are missing Zopi stock location” Error To manually assign Zopi as the stock location: Log in to your Shopify admin and go to the Products page. Click on the product showing the error. Select the first variant of the product. Scroll to the Inventory section. Under “Inventory will be stocked at,” choose Zopi Fulfillment Service. Click Save. Repeat steps 3–6 for each variant of the product. Once all variants are linked to Zopi, you can push the product successfully. --- ### Zopi Extension New Pricing Updates 2025 > Stay updated with Zopi's new pricing changes for 2025. Discover how these updates can enhance your experience and maximize your savings today! - Published: 2025-03-16 - Modified: 2026-05-13 - URL: https://help.zopi.io/zopi-extension-new-pricing-updates-2025.html We are thrilled to introduce the new pricing options for the Zopi Extension. Users can now select from Yearly and Monthly subscription plans, each featuring five distinct tiers tailored to meet your needs. Our offerings include one free plan and five paid plans: Essential, Starter, Growth, and Enterprise. The updated pricing structure incorporates new quota-counting methods, ensuring each plan grants access to specific features such as On-site insights and Sidebar action, along with enhanced usage limits. Free Plan 10 on-site insight requests per month Access to price and order trends, as well as supplier insights on AliExpress View top product lists and monthly traffic on Shopify stores 10 sidebar analyses per month Enable page snapping and cropping See report overview (sales, suppliers, competitors, ads) Essential Plan ($9. 9/month or $69. 3/year) 30 on-site insight requests per month Access to price and order trends, supplier insights, top countries, and store selling lists on AliExpress View top product lists and monthly traffic on Shopify stores 30 sidebar analyses per month Enable page snapping and cropping See report overview (sales, suppliers, competitors, ads) Limit of 3 viewable results in report detail Starter Plan ($19. 9/month or $139. 3/year) 70 on-site insight requests per month Access to price and order trends, supplier insights, top countries, and store selling lists on AliExpress View top product lists, monthly traffic, marketing channel, and sales insights on Shopify stores 70 sidebar analyses per month Enable page snapping and cropping See report overview (sales, suppliers, competitors, ads) Full viewable results with sorting in... --- ### Getting Started with Zopi Extension 2025 > Easily get started with Zopi Extension for dropshipping. Learn how to add products, save to collection, and push to your Shopify store. - Published: 2025-03-16 - Modified: 2025-05-30 - URL: https://help.zopi.io/getting-started-with-zopi-extension-2025.html Zopi Extension is your essential tool for achieving success in dropshipping. With in-depth insights from Shopify store analysis and detailed AliExpress data, you can stay ahead in your niche and make informed decisions. The Zopi Extension simplifies product research, store analysis, and sales tracking like never before. Getting Started with Zopi Extension To optimize your dropshipping business and make smarter choices using the Zopi Extension, follow these steps: Step 1: Install the Zopi Chrome Extension Begin by installing the Zopi Extension. During the setup process, select a plan that provides access to the features and services tailored to your needs. Step 2: Capture Screenshots for Dropshipping Ideas After installation, locate the purple icon on the right side of your browser. Click this icon to crop a screenshot or capture the entire page. You can also click Open Sidebar to access valuable insights for dropshipping. Step 3: Analyze Shopify Stores or Browse AliExpress To find trending products on AliExpress, visit the site and click on a product to view its details. The Zopi Extension will appear at the bottom of the page. On the left, you’ll find expert-curated suggestions for top trending products. On the right, access detailed insights, including sales trends and reviews, to analyze products effectively. To analyze a Shopify store, visit any Shopify website. The Zopi Extension will again appear at the bottom, providing insights into high-traffic stores on the left and detailed competitor analysis on the right, including traffic data and promotions. Step 4: Add Products to... --- ### Zopi Extension New Updates 2025 > Explore the latest updates for Zopi extension 2025. Discover new features, enhancements, and how they can improve dropshipping experience. - Published: 2025-03-16 - Modified: 2025-04-22 - URL: https://help.zopi.io/zopi-extension-new-updates-2025.html Zopi Extension has recently undergone a significant update, enhancing your dropshipping experience. Here’s what’s new: A Fresh User Interface for Enhanced Usability This update introduces several UI/UX improvements designed to streamline your research journey and boost efficiency: The revamped UI is organized for improved usability, making your research process smoother. Quick access to on-site analysis and sidebar actions facilitates smarter research. Exciting New Key Features The latest version of Zopi Extension includes several innovative features aimed at simplifying the dropshipping process, from product research to order fulfillment. Here are the key features that can elevate your dropshipping business: 1. On-Site Analysis Tools On-site analysis provides two essential tools: Discover Winning Products on AliExpress AliExpress is a goldmine for finding trending products, and Zopi Extension simplifies the process of identifying potential bestsellers. This tool enables you to uncover top trending products on AliExpress and evaluate their suitability for your business. You’ll gain access to crucial data, including supplier ratings, product reviews, and sales insights, helping you determine if a product is reliable enough to add to your store. Uncover Shopify Store Insights Zopi Extension not only provides product insights but also enhances your understanding of store performance. You can explore top-selling stores along with their performance metrics and strategies. Gaining insights into your competition is vital for success. This tool allows you to analyze competitors' product lists, traffic, and sales statistics, giving you a clearer understanding of market dynamics and strategies. 2. Quick Sidebar Actions Capture Images or Snap the Entire... --- ### FAQs - Product Analysis > Unlock valuable insights with Zopi's product analysis tools. Discover how to enhance your offerings and drive sales. Start optimizing today! - Published: 2025-03-06 - Modified: 2025-06-23 - URL: https://help.zopi.io/faqs-product-analysis.html How to Remove a Product from Product Analysis To effectively remove a product listing from your analysis, follow these straightforward steps: From the Zopi Product Hunter dashboard, navigate to Product Analysis > Manually Added. Select the checkbox next to each product you wish to delete. Click the three-dot icon and choose Remove Product. In the pop-up, click Remove to confirm your action. How Many Products Can I Manually Add in Product Analysis? You can manually add an unlimited number of products for analysis in the Product Analysis section. Why Is Data Not Found or Showing as 'N/A'? Some metrics in the product analysis report may not always have available data. If data is unavailable for a specific metric, it will be displayed as 'N/A', indicating that the information is not currently accessible. --- ### The New Product Analysis feature > Unlock insights with Zopi's new product analysis feature. Discover trends, optimize listings, and boost sales effortlessly. Start analyzing today! - Published: 2025-03-06 - Modified: 2025-08-18 - URL: https://help.zopi.io/the-new-product-analysis-feature.html Are you eager to analyze a product's potential but feel overwhelmed by the multitude of research tools available? Our new Product Analysis feature streamlines this process for you. Read on to learn how it works! What is Zopi - Product Hunter? Product Hunter is a powerful tool designed to monitor and evaluate essential product metrics, including profitability, market trends, advertising performance, and competitor insights. This feature helps you make data-driven decisions for your eCommerce business. How does Zopi - Product Hunter work? Once you install the Zopi - Product Hunter app, it will automatically sync your store's products, allowing for instant analysis. You can also manually add any product to your listing to explore its potential. How to use Product Analysis? Step-by-step to Use Product Analysis Follow these steps to effectively utilize the Product Analysis feature: Log in to Zopi Product Hunter and select Product Analysis from the left menu. On the Product Analysis page, choose one of the following views: Store Product view (for products synced from your store) If your store’s products are synced, locate a specific product and click Analyze in the action area to initiate the analysis. Once the analysis is complete, click View Report to access detailed product metrics. Manual Added view (for products you add manually) If no products have been added yet, click Find Product and search for a product using its URL or an image. Select your desired product from the search results and click Analyze in the action area to begin the... --- ### Find U.S. Products Faster with Made in US Collection > Discover how to quickly find U.S. products with our Made in U.S. collection. Streamline your shopping experience and support local businesses today! - Published: 2025-03-04 - Modified: 2025-03-20 - URL: https://help.zopi.io/find-u-s-products-faster-with-made-in-us-collection.html Fast shipping and high product quality are essential reasons to choose US dropshipping suppliers. If you're targeting U. S. customers, leverage the new Made in US collection in Zopi’s Find Product feature to enhance your offerings. The Made in US collection is Zopi’s curated selection of premium products sourced from US-based suppliers. While browsing, you'll notice a 'Made in US' label on the product card. Currently, we integrate exclusively with eBay, but we may expand to additional sources in the future. Although global dropshipping is an option, some eBay products may not be eligible for international shipping. What Makes the Made in US Collection Special? Quickly discover products that can only be sold and shipped within the US market, saving you hours of research. Access over 1 million trending, high-quality products suitable for any niche. Products are selected based on high ratings, sales performance, faster shipping times, and search frequency. How to Access the Made in US Collection Step-by-step to Access the Made in US Collection Log in to Zopi and navigate to the Find Product page. Click the Source filter below the search bar and select eBay. The page will refresh, displaying products exclusive to the U. S. , with a 'Made in US' label on the product card. Hover your cursor over a product to reveal the 'Quick View' option in the top left corner, allowing you to preview key product details instantly. Click on a product card to view more detailed information about the product. On the Product Detail page,... --- ### New U.S. Tariffs in 2025: Challenges for Dropshippers and Strategies to Succeed > Navigate the new U.S. tariffs in 2025 with our guide for dropshippers. Discover challenges and effective strategies to ensure your success! - Published: 2025-02-25 - Modified: 2025-06-24 - URL: https://help.zopi.io/new-u-s-tariffs-in-2025-challenges-for-dropshippers-and-strategies-to-succeed.html Significant changes are on the horizon for dropshipping due to new tariffs imposed by the U. S. government. A 10% additional tariff now applies to all imports from China, leading to increased product costs, longer shipping times, and tighter profit margins. If you're not prepared, your dropshipping model could be at risk. Before you panic, let’s clarify what tariffs are, how they will affect dropshipping, and what steps you can take now to keep your store profitable. What is a Tariff? A tariff is a tax on imported goods that impacts international trade by making these products more expensive. In early 2025, the U. S. introduced new tariffs, particularly affecting goods from China. The primary goal of tariffs is to protect domestic industries by encouraging consumers to purchase locally produced products. These tariffs will take effect on February 4, 2025, posing new challenges for dropshipping, which relies heavily on importing low-cost items from abroad. The Impacts of the New U. S. Tariff on Dropshipping The new U. S. tariffs, especially those affecting Chinese imports, will significantly impact dropshipping businesses. Many dropshipping suppliers are based in China, and these tariffs can lead to increased costs and supply chain challenges. Here are the key impacts:   Rising Product Price Tariffs raise the price of imported goods, forcing dropshippers to either accept lower profit margins, increase retail prices (risking customer loss), or source from more expensive suppliers. Longer Shipping Times Customs scrutiny and trade restrictions can extend shipping times, resulting in delayed orders, potential cancellations, and increased... --- ### How to manually add tracking number to order on Shopify? > Easily manage your Shopify orders by learning how to manually add tracking numbers. Streamline your shipping process and enhance customer satisfaction today! - Published: 2025-02-19 - Modified: 2025-03-17 - URL: https://help.zopi.io/how-to-manually-add-tracking-number-to-order-on-shopify.html If Zopi cannot synchronize tracking information to your store, or if you fulfill your own orders individually in your Shopify admin, you can manually add a tracking number for your customers for both fulfilled and unfulfilled orders. How to Add Tracking for a Fulfilled Order Without a Tracking Number Step-by-Step Instructions From your Shopify admin, navigate to Orders. Select an order item to access the order details page. On the order details page, click Add tracking to input the tracking information. In the pop-up window, enter the Tracking number and choose the Shipping carrier. Make sure to check the box next to Send notification email to customer. Click Save to finalize the changes. How to Add Tracking for an Unfulfilled Order Step-by-Step Instructions From your Shopify admin, navigate to Orders. Select an order item to access the order details page. On the order details page, click Fulfill item to enter the tracking information. Fill in the Tracking number, select the Shipping carrier, and check the box next to Send notification email to customer. Click Fulfill items to complete the process. Your Shopify order will be updated with the tracking number, and Shopify will automatically send an email containing the tracking information to your customer. --- ### How does Lunar New Year 2025 impact order processing? > Learn how Lunar New Year 2025 impacts order processing with Zopi. Prepare dropshipping business for potential delays and stock management. - Published: 2025-01-16 - Modified: 2025-04-22 - URL: https://help.zopi.io/how-does-lunar-new-year-2025-impact-order-processing.html Lunar New Year, also known as Spring Festival, is one of the biggest events in East Asian countries. During this festive period, most manufacturing businesses close to celebrate. If you’re running a dropshipping store, you might be wondering: “How does this impact order processing? ” Let's break it down: In 2025, the Lunar New Year occurs earlier than usual, running from January 25th to February 4th. During this time, there are two important factors to consider, whether you fulfill orders through Zopi or directly from your suppliers: Zopi Fulfillment Service: Zopi serves as a sales agent between you (the merchant) and your suppliers, facilitating transactions and providing essential support services. If you place an order during this period, Zopi's suppliers will be pending order processing. Dropshipping Sources: Zopi does not stock the products listed in your store. Instead, you fulfill orders through Zopi and purchase items from suppliers like AliExpress, Temu, or CJ Dropshipping. These products are then repackaged and shipped to your customers. If the products are located in a warehouse in China, the manufacturer is likely closed. Orders placed during this period will not be shipped until the manufacturers reopen after the Lunar New Year. If you continue selling products through your dropshipping store during the Lunar New Year, it's crucial to inform your customers about potential shipping delays: Update your dropshipping site’s announcement bar: Position the announcement bar at the top of your website, ensuring it's one of the first things customers see. Clearly communicate the impact of... --- ### How to use Zopi's compare at price feature effectively? > Maximize your sales with Zopi's Compare At Price feature. Learn how to effectively showcase discounts and attract more customers today! - Published: 2025-01-09 - Modified: 2025-02-25 - URL: https://help.zopi.io/how-to-use-zopis-compare-at-price-feature-effectively.html Making your product prices attractive and competitive is essential for driving sales in your eCommerce store. When you lower the price of a product, it's crucial for customers to understand the price comparison. This not only highlights your discounts but also enhances the appeal of your products. Zopi's Compare At Price feature allows you to display both the original and discounted prices in your online store without needing discount codes. However, knowing about this feature is just the first step; you also need to understand how to set it up correctly and when to use it effectively. What Is Compare At Price? The Compare At Price feature enables you to showcase the original price of a product before any discounts are applied. By displaying both the original price and the discounted price, you can effectively communicate the savings to your customers, making the discount more enticing and encouraging purchases. For example, if you are selling a product that originally costs $50 but you are offering it at a discounted price of $35, the Compare At Price would be $50, and the Price would be $35. This way, customers can easily see the value they are getting from the discount. How To Use Compare At Price Effectively? Option 1: Set Compare At Price in Bulk Steps Follow these steps to set the Compare At Price in bulk, allowing you to efficiently manage multiple products: Login to Zopi > Settings & Billing > Product. In the Price setup tab, turn on Auto... --- ### Dropshipping vs Print on Demand: Which is Better for You? > Explore differences between dropshipping and print on demand to find best option for business. Learn how Zopi can support both models effectively. - Published: 2025-01-09 - Modified: 2025-04-28 - URL: https://help.zopi.io/dropshipping-vs-print-on-demand-which-is-better-for-you.html Dropshipping and print-on-demand are popular e-commerce models for beginners. Both methods allow you to start an online store with minimal initial costs and no need for inventory. However, newcomers often find it challenging to understand the differences between these models and which one aligns best with their goals. This article provides essential insights into both concepts, helping you choose the best option for your business. What is Dropshipping? Dropshipping is a business model that enables you to sell products without holding inventory. Instead, you partner with a supplier who manages the stock. You focus on aspects like store design and customer service. When a customer places an order, the dropshipper retrieves the product from the supplier, packages it, and ships it directly to the customer under your store's brand. What is Print-on-Demand? Print-on-demand (POD) is a model that allows you to create custom designs on white-label products. When a customer orders an item (like a t-shirt, mug, or poster) featuring your design, the POD provider prints the product and ships it directly to the customer. Dropshipping vs. Print-on-Demand: Key Similarities Both dropshipping and print-on-demand share several similarities that make them attractive to new e-commerce entrepreneurs: - No need to purchase inventory upfront, significantly reducing initial investment compared to traditional businesses. - Sellers can create an online store and list products for sale, making it accessible for anyone to start a business on a budget. - Both models allow for extensive product diversification. For example, if you launch a clothing line,... --- ### Top 10 Hottest Valentine's Day Products and Marketing Ideas to Capture Your Customers' Hearts > Explore hottest Valentine's Day products and marketing ideas with Zopi. Capture your customers' hearts and boost your dropshipping sales this season. - Published: 2025-01-09 - Modified: 2025-04-28 - URL: https://help.zopi.io/top-10-hottest-valentines-day-products-and-marketing-ideas-to-capture-your-customers-hearts.html February, the month of love, is here, and Valentine’s Day is just around the corner! Customers will soon be searching for the perfect gifts. Is your store ready to impress them with products they'll love? Join us as we explore 10 top-selling product ideas that make ideal Valentine’s gifts. Plus, we’ll provide a step-by-step guide on creating stunning romantic designs for this season of love. Let’s embark on this love-filled journey together! 10 Hot-Selling Valentine’s Day Product Ideas Here are high-profit Valentine's Day items to sell as gifts for both men and women! 1. Custom T-shirts & Hoodies Stylish and romantic apparel is a great choice for Valentine’s Day. Personalized T-shirts & Hoodies are perfect for couples to wear together. Consider offering print-on-demand Valentine’s apparel with love-themed designs, such as heart graphics or romantic slogans. Ensure you have a variety of sizes and styles to cater to all customers. 2. Custom Hats Hats are a versatile gift option that appeals to many tastes. From baseball caps to beanies, custom hats allow individuals to express their personality while making a thoughtful gesture. They are also ideal for couples who enjoy outdoor activities together. Adding logos, dates, or personal elements makes custom hats a symbol of togetherness. 3. Custom Jewelry Jewelry is a timeless Valentine’s Day gift, and custom options enhance its appeal. Personalized pieces like engraved bracelets or necklaces capture the essence of love and make heartfelt gifts. The customizable aspect has led to a significant increase in searches for unique... --- ### Map an Alternative Supplier to an Unmapped Product > Easily map alternative suppliers to unmapped products in Zopi. Streamline your inventory management and enhance your dropshipping efficiency today! - Published: 2024-12-12 - Modified: 2025-10-20 - URL: https://help.zopi.io/map-an-alternative-supplier-to-an-unmapped-product.html What Is an Unmapped Product? An unmapped product is an item that is not linked to a supplier’s inventory in Zopi. While the product remains visible in your Shopify store, you will be unable to fulfill orders for that product through Zopi until it is successfully mapped to a supplier. 💡 Pro tip: Regularly reviewing unmapped items keeps your catalog clean and your operations smooth. How to Map an Alternative Supplier to an Unmapped Product Follow these steps to find unmapped products and connect them to a supplier using the updated Zopi interface: Step 1: Filter for Unmapped Products To quickly find products that are not linked to any supplier: Go to your Product Center in Zopi. Click Filter at the top of the product list. Select Add Filter → Linked Supplier → No Linked Supplier. Zopi will display all unmapped products in your store. This helps you easily identify which products need to be mapped to a supplier before fulfillment. Step 2: Map an Alternative Supplier to an Unmapped Product Once you’ve identified an unmapped product, you can link it to a new or alternative supplier directly from the Product Center. Follow the steps below to map a supplier to your product in Zopi: Log in to Zopi and go to the Product Center. Click on the product name to open the Product Details window. In the details window, scroll down to “Manage Supplier” — where you can add or update a supplier link to map the product in... --- ### Split Products from Import List > Easily manage your inventory by learning how to split products from your import list in Zopi. Streamline your workflow today! - Published: 2024-12-12 - Modified: 2025-10-16 - URL: https://help.zopi.io/split-poducts-from-import-list.html At times, you may find that a single product has too many variants, prompting the need to divide it into multiple smaller products. Zopi provides a convenient Split Product feature that allows you to easily separate products as needed. Follow the guide below to learn how to utilize this feature! How to Split Products from the Import List Step-by-Step Guide to Splitting Products Log in to Zopi and go to the Product Center. Click on the name of the product you want to split. On the Product Editor page, scroll down to the Suppliers card and click Split Product. In the Split Products card, select the variants from the supplier and click Split Products. Your product has been successfully split into new product(s). You can now review and update the details for each variant, and push them to your store directly from the Import List. When you split by variant(s), the original product remains unchanged, allowing you to split again if necessary. --- ### Dropshipping Viral Products to Sell in 2026 > Explore top viral dropshipping products to sell in 2025 with Zopi. Learn how to identify trends and source popular items for your business. - Published: 2024-12-10 - Modified: 2026-07-01 - URL: https://help.zopi.io/dropshipping-viral-products-to-sell-in-2025.html Finding winning products is one of the biggest challenges in dropshipping. While trends come and go, certain product categories continue to attract strong customer demand thanks to their practicality, problem-solving benefits, and popularity on social media. In this guide, you'll discover some of the most promising dropshipping product categories for 2026 and learn how to research and launch them using Zopi. What Makes a Product Go Viral? Not every trending product becomes a successful dropshipping product. The most profitable products usually have a few things in common: They solve a clear problem. They are easy to demonstrate through videos and images. They appeal to a broad audience. They encourage impulse purchases. They are easy to source and fulfill. Before adding a product to your store, always review supplier quality, shipping options, and profit margins. Top Viral Product Categories for 2026 AI & Smart Gadgets As consumers continue adopting smart technology, AI-powered gadgets are becoming increasingly popular. Popular products include: AI translator earbuds Smart rings Portable projectors Smart home sensors Bluetooth tracking devices These products often perform well because they combine innovation with everyday convenience. Pet Products The pet industry continues to grow as owners spend more on products that improve their pets' health, comfort, and entertainment. Popular products include: Automatic pet feeders Interactive pet toys GPS pet trackers Pet water fountains Pet grooming tools Pet products often generate strong engagement because they appeal to emotional buying behavior. Beauty & Self-Care Products Beauty remains one of the strongest ecommerce categories, especially... --- ### How to resolve customer information encryption issues on TikTok Shop Orders? > Resolve customer information encryption issues on TikTok Shop orders effortlessly. Follow our step-by-step guide to ensure secure transactions today! - Published: 2024-12-10 - Modified: 2025-09-17 - URL: https://help.zopi.io/how-to-resolve-customer-information-encryption-issues-on-tiktok-shop-orders.html If you notice that TikTok Shop orders have hidden or encrypted customer names and addresses, it is likely because your TikTok Shop is set to "TikTok Shipping. " When this option is enabled, customer details, such as names and addresses, are concealed from sellers for privacy reasons. To view customer information and fulfill your orders, you need to select the “Seller Shipping” option in your TikTok Shop US shipping settings, as illustrated below. 1. Change Your Shipping Settings to "Seller Shipping" Steps Follow these steps to change your shipping settings to "Seller Shipping," which will allow you to access customer information: Log in to your TikTok Shop Seller Center. From the left menu, go to Orders. Click on Fulfillment Settings under the Orders section. Select Shipping and Delivery. On the Shipping Options page, you will see options for "TikTok Shipping" and "Seller Shipping. " Choose Seller Shipping from the options. After selecting "Seller Shipping," you can choose your preferred shipping provider from the list of approved providers. Click OK to save your changes. This adjustment will allow Zopi to access the customer’s shipping address without encryption, enabling you to fulfill orders quickly. Note that this change will only affect future orders placed after the switch; existing orders will remain unchanged. The only way to handle current TikTok orders with encrypted customer information is to manually update each customer’s address in Zopi. Once updated, these orders will be ready for fulfillment. To begin, identify the number of TikTok orders with addresses hidden by... --- ### Synchronize Temu Orders Status > Easily synchronize your Temu order statuses with Zopi. Streamline your workflow and stay updated on every order. Start optimizing today! - Published: 2024-12-02 - Modified: 2025-03-14 - URL: https://help.zopi.io/synchronize-temu-orders-status.html After receiving your tracking number from Temu, you can easily synchronize it with Zopi using the Sync order status feature. How to Sync Your Temu Tracking Number with Zopi Visit the Temu website and log in to your account. Ensure that the country setting on your Temu account matches the shipping address of your order. For instance, if you are using the US Temu location, you can synchronize US orders with the tracking code. Orders from other locations will result in an error, prompting you to change the country setting. Log in to Zopi and navigate to the Order Center. Click on Sync order status located in the top right corner of the Order Center page. Wait for the synchronization process to complete. Once finished, the tracking code will be updated, and your order will be organized into various sub-statuses under Shipment. After syncing the tracking number from Temu to Zopi, it will automatically update in your Shopify store. --- ### Boost Your Dropshipping Sales for BFCM 2024 > Boost dropshipping sales for BFCM 2024 with Zopi. Discover effective strategies, marketing tips, and inventory management techniques to succeed. - Published: 2024-11-18 - Modified: 2025-04-28 - URL: https://help.zopi.io/boost-your-dropshipping-sales-for-bfcm-2024.html BFCM, which stands for Black Friday and Cyber Monday, will take place this year on November 28 and December 2. Since the 1960s, BFCM has evolved into a significant shopping event, marking the start of the Christmas and New Year’s shopping season. It is one of the most anticipated sales periods for all merchants, both online and in-store, including dropshipping stores. Did you know? In 2023, Shopify merchants achieved a record $9. 3 billion in sales over the Black Friday-Cyber Monday (BFCM) weekend — a 24% increase from the previous year. Build a Planning Timeline Creating a timeline for BFCM is essential for effectively executing your marketing, operations, and sales strategies. A structured timeline allows you to prepare in advance, allocate resources wisely, and track performance, ultimately driving more sales during this crucial shopping period. Pre-BFCM (8-10 Weeks Before BFCM) Finalize Product Selection & Inventory: Identify winning products or high demand products using tools like Zopi and ensure suppliers have adequate stock. Prepare contingency plans with alternative suppliers. Set Clear Goals: Define sales and engagement targets using the SMART goals system (Specific, Measurable, Achievable, Relevant, Time-bound). Test Website Functionality: Conduct stress tests to ensure your site can handle increased traffic. Optimize loading speed and checkout processes. Plan Marketing Campaigns: Develop marketing strategies, including ads, email marketing, and social media promotions. Create compelling BFCM offers. Build & Segment Email List: Segment your customer base and prepare teaser emails for loyal customers and early subscribers. Launch Early Teasers: Send teaser emails and social... --- ### How to Cancel a Temu Order & Request a Refund (Step-by-Step Guide) > Understand how to cancel an order and navigate the refund return policy on Temu. Get clear steps for hassle-free returns and refunds! - Published: 2024-11-13 - Modified: 2026-01-27 - URL: https://help.zopi.io/cancel-an-order-and-refund-return-policy-on-temu.html Order cancellations and refund requests are common when dropshipping with Temu — especially when customers change their minds or orders are delayed. Instead of manually handling cancellations and returns on Temu, you can use Zopi Instant Fulfillment to process orders faster and reduce these issues altogether. This guide explains: When you need to cancel or refund a Temu order Why cancellations usually happen How Zopi Instant Fulfillment helps you avoid and handle these cases more efficiently Why Temu Orders Often Get Canceled or Refunded Temu orders are usually canceled or refunded due to: Long processing or shipping times Orders not being packed yet Customers requesting refunds before shipment Manual fulfillment delays When orders stay too long in the “pending” state, customers are more likely to cancel. A Better Way: Use Zopi Instant Fulfillment Instead of waiting and manually managing Temu orders, Zopi Instant Fulfillment helps you place orders instantly and move them into fulfillment right away. With Instant Fulfillment, you can: Place orders faster as soon as customers purchase Reduce cancellation risks by minimizing processing delays Avoid manual order handling across multiple platforms Track fulfillment progress directly in Zopi Faster fulfillment = fewer refund requests. How Zopi Instant Fulfillment Helps with Temu Orders When you use Zopi to fulfill Temu orders: Orders are placed immediately after syncing into Zopi Payment and supplier processing happen faster Orders move to shipping status sooner Customers are less likely to cancel before shipment This significantly reduces the need to cancel orders directly on Temu... . --- ### Cancel An Order and Refund/Return Policy on AliExpress > Learn how to cancel an order and navigate the refund return policy on AliExpress. Follow our guide for smooth returns and refunds! - Published: 2024-11-13 - Modified: 2025-06-24 - URL: https://help.zopi.io/cancel-an-order-and-refund-return-policy-on-aliexpress.html Sometimes, you may need to cancel a dropshipping order. This could be due to a customer changing their mind or discovering that your supplier is out of stock. Here’s how to cancel an order on AliExpress and handle refund requests. How to Cancel an Order from AliExpress Steps to Cancel an Order successfully cancel an order on AliExpress Go to the AliExpress website and log in to your AliExpress account. Navigate to My Orders. Locate the order you wish to cancel. Click on Order Details and then select Cancel Order. On the Order Cancellation page, select a reason for cancellation and click Submit. In the pop-up, click Confirm. If your cancellation request is approved, the supplier will not ship the order, and the transaction will be canceled automatically. You will receive an email notification regarding the order cancellation. What to Do If a Customer Asks for a Refund Respond promptly to the customer’s refund request with a polite and professional message. Acknowledge their concern and assure them that you will handle it efficiently. AliExpress provides a robust protection system with a full money-back guarantee. You can apply for a refund within 90 days after placing the order. Check the refund policy for each order under "Free return" on the order detail page. Note that the refund policy may vary based on your shipping address and seller type. For more information, refer to this guide. Steps to Open a Return/Refund Request on AliExpress To initiate a return or refund request on... --- ### How to solve AliExpress order failed due to system errors? > Fix AliExpress order failures in Zopi caused by system errors with guidance to ensure smooth and automated fulfillment on your store. - Published: 2024-11-05 - Modified: 2025-04-19 - URL: https://help.zopi.io/how-to-solve-order-failed-due-to-system-errors.html If you see the message Re-order or contact us for support due to system errors, it means that the product is either out of stock or no longer available on AliExpress. This guide outlines straightforward steps to help you address this issue and ensure seamless order fulfillment. Steps to Resolve AliExpress Order Issues Navigate to the Settings & Billing page to verify that you are signed in to AliExpress and that your account is linked to Zopi. Click on the product name in the order details to access its AliExpress page. Set your preferred destination in the “Ship to” option. If the product is out of stock, follow these steps: Return to the Order Center page and select New orders. Find the order with the error, then click the chain icon below the Order items column on the Order Card to change the supplier. Click Change in the Supplier’s product field in the Map supplier card. Add a new supplier product link or click Find similar suppliers below the supplier product field to choose your desired product from the results. Select the corresponding new supplier’s variant to match your store’s variants, then click Map. Click Map again to confirm your selection. Once completed, re-order this order. Now that the order issues are resolved, you should be able to place orders smoothly. --- ### What to do when the shipping methods is unavailable on order? > Struggling with unavailable shipping methods on your orders? Discover effective solutions to resolve shipping issues and ensure smooth transactions. - Published: 2024-11-05 - Modified: 2025-03-17 - URL: https://help.zopi.io/what-to-do-when-shipping-methods-are-unavailable-on-orders.html A common issue you may encounter is {Source} doesn’t ship to {country}. Change source error when placing orders on AliExpress. This error typically indicates that the product cannot be shipped to your customer’s location. To resolve this issue, follow the steps outlined below. How to Resolve Shipping Issues in Zopi Log in to Zopi and navigate to the Order Center page. Go to the New Orders tab. Locate the order with the error and click on the red diamond-shaped icon next to the order ID to quickly address the issue. In the Pop-up, click Change Source. In the Map Supplier card, click Change and enter a new supplier product link. Click Find Similar Suppliers below the supplier product field to choose your desired product from the results. Select the appropriate variant from the new supplier to match your store’s variants, then click Map. Click Map again to confirm your selection. With the order issues resolved, you should now be able to place orders successfully. --- ### How to solve Temu order failed due to Skip/Stop progress? > Learn why your Temu order failed in Zopi due to “Skip/Stop Progress” and how to quickly fix it to keep your fulfillment process smooth. - Published: 2024-11-01 - Modified: 2025-04-19 - URL: https://help.zopi.io/how-to-solve-order-failed-due-to-skip-stop-progress.html Are you experiencing an error while attempting to place an order with Temu? The error message Order failed due to NEED_CONTACT_SUPPORT indicates that the order process was interrupted, which can happen if you close the tab or click "Stop progress" while placing your order with Temu. To resolve this issue, follow the steps outlined below. How to Resolve the Temu Order Issue Visit the Temu website and log in to your account. Navigate to the 'Your orders' section to verify if the order has been created in Temu. If the order is not visible in Temu, go back to the Order Center > New orders > Placement > Fulfill order to re-order this order. --- ### Why can't I import products from Temu? > Struggling to import products from Temu? Discover solutions and tips to streamline your product import process with Zopi. Get started today! - Published: 2024-10-31 - Modified: 2025-12-24 - URL: https://help.zopi.io/why-cant-i-import-products-from-temu.html When importing products from Temu, you may encounter a message prompting you to verify your account, along with a status indicating "This item is sold out. " This issue usually arises when Temu requires verification or confirmation of your account information. To resolve this issue and successfully import products, follow these steps: Log out of your Temu account and then log back in. Complete the account verification by following the prompt to solve the puzzle. Once verified, navigate to the product page you wish to import and click Add to Collection. If you have followed these steps and are still unable to import products, please reach out to the Zopi support team for further assistance. --- ### From Clicks to Customers: Optimize Your E-Commerce Conversion Rate Now! > Optimize e-commerce conversion rate with Zopi. Learn effective strategies to turn clicks into customers and boost your online sales today. - Published: 2024-10-21 - Modified: 2025-05-12 - URL: https://help.zopi.io/from-clicks-to-customers-optimize-your-ecommerce-conversion-rate-now.html Have you ever wondered how many potential customers leave your online store without making a purchase? This unanswered question holds the key to your e-commerce success. In online retail, every visitor represents a potential sale. To unlock this potential, you need to explore the factors influencing their purchasing decisions. The good news is that you can enhance your conversion rate with a proactive approach. In this article, we’ll cover the essentials of conversion rates, identify common pitfalls that may be hindering your success, and provide actionable strategies to improve your store’s performance. By the end, you’ll have valuable insights and practical tips to convert hesitant visitors into loyal buyers, maximizing your revenue in the competitive e-commerce landscape. What is the E-commerce Conversion Rate? The e-commerce conversion rate is the percentage of visitors to your online store who make a purchase. It is calculated by dividing the number of transactions (sales) by the total number of visitors and multiplying by 100. For example, if your online store receives 1,000 visitors monthly and makes 20 sales, the conversion rate would be calculated as follows: (20/1000) x 100% = 2%. This means that for every 100 visitors to the site, two make a purchase. Why is the E-commerce Conversion Rate Significant? The e-commerce conversion rate is a crucial indicator of your store's performance and overall health. A high conversion rate indicates that you are successfully attracting the right audience and providing them with a seamless shopping experience, leading to more sales and revenue... . --- ### Top 10 High-Demand Dropshipping Products for Black Friday 2024 > Discover top 10 high-demand dropshipping products for Black Friday 2024 with Zopi. Learn how to prepare your store and maximize sales during holiday season. - Published: 2024-09-23 - Modified: 2026-05-07 - URL: https://help.zopi.io/top-10-high-demand-dropshipping-products-for-black-friday-2024.html As the holiday season approaches, Black Friday 2024 presents a lucrative opportunity for savvy dropshippers. With consumers actively searching for the best deals, stocking the right products in your store can significantly boost your sales. To help you maximize this peak shopping season, we’ve compiled a list of the best-selling dropshipping products expected to be in high demand during the Black Friday frenzy. Let’s explore each product and discover why they are top-sellers. 1. Hydrogen H2 Water Glass Bottle Machine The Hydrogen H2 Water Glass Bottle Machine is a unique and innovative addition to your dropshipping store. This portable device produces hydrogen-enriched water, offering numerous health benefits in a sleek, user-friendly design. Here are three key selling points: Advanced SPE & PEM Technology: This bottle utilizes cutting-edge technology to ensure the purest hydrogen water, rich in antioxidants, ideal for health-conscious customers. Portable & Convenient: Lightweight and easy to carry, this bottle fits seamlessly into busy lifestyles, providing hydrogen-enriched water for travelers, professionals, and fitness enthusiasts. Fast Hydrogen Production: Generate hydrogen water in minutes, offering customers a quick and efficient solution for their daily hydration needs. 2. New Wireless Shiatsu Neck and Shoulder Massager The Wireless Shiatsu Electric Heating Neck and Shoulder Massager is perfect for customers seeking relief from muscle pain and tension. Its sleek design and advanced features make it ideal for comfort and relaxation. Here are three key selling points: Wireless & Portable: Enjoy complete freedom of movement, making it perfect for home, office, or travel. Its portable design... --- ### How to make sure orders are not auto-fulfilled by Shopify? > Prevent unwanted auto-fulfillment of orders in Shopify with our easy guide. Take control of your order management today! - Published: 2024-09-12 - Modified: 2024-10-29 - URL: https://help.zopi.io/how-to-make-sure-orders-are-not-auto-fulfilled-by-shopify.html To enable automatic order fulfillment on Zopi, make sure that Automatically fulfill the order's line items is unchecked in your Shopify settings. Steps to Adjust Shopify Settings for Order Fulfillment From your Shopify admin, go to Settings > General. Find the Order processing section. Under After an order has been paid, choose Do not automatically fulfill any of the order's line items. Click Save to apply your changes. After you receive a new order marked as PAID & UNFULFILLED, Zopi will automatically sync it to the To Order tab on the Order Center page. You can then follow the steps to process and fulfill the order. For more detailed instructions, refer to this guide. --- ### Map Product to a Supplier with Better Profit Margins > Maximize your profits by mapping products to suppliers with better margins. Discover step-by-step guidance to enhance your Zopi experience today! - Published: 2024-09-06 - Modified: 2026-06-24 - URL: https://help.zopi.io/map-product-to-a-supplier-with-better-profit-margins.html In dropshipping, finding the right supplier can have a direct impact on your profitability. A lower product cost, faster shipping time, or more reliable supplier can help you improve customer satisfaction while increasing your profit margins. Instead of manually searching through multiple supplier platforms and comparing similar products one by one, Zopi's Run Auto Find Suppliers feature helps you quickly discover alternative suppliers for your existing products. With just a few clicks, you can find suppliers offering similar products and choose the option that best fits your business needs. Whether you're dealing with an unavailable supplier, an invalid supplier link, or simply looking for a better price, this feature makes supplier switching faster and more efficient. When Should You Use Run Auto Find Suppliers? Consider using this feature when: Your current supplier product is no longer available The supplier link becomes invalid Your product is currently unmapped You want to find a supplier with lower product costs You want to improve your profit margins You need a replacement supplier to fulfill pending orders Situation 1: Find New Suppliers from Manage Products If a product is not mapped to a supplier, Zopi cannot determine which supplier should fulfill future orders. In this situation, you can use Run Auto Find Suppliers to discover alternative supplier products without leaving Zopi. Steps Navigate to Zopi > Manage Products. Open the product you want to remap. Go to the Variants & Listings section. Under the Variants section, click Add Supplier. Select Run Auto Find Suppliers... . --- ### Switch your AliExpress account > Easily update your AliExpress account details to enhance your shopping experience. Follow our step-by-step guide for seamless changes today! - Published: 2024-09-04 - Modified: 2025-03-16 - URL: https://help.zopi.io/change-your-aliexpress-account.html Zopi enables you to easily change your connected AliExpress account whenever needed. Please note that switching to a new AliExpress account will result in Zopi ceasing to sync order data between your previous and new accounts. How to Change Your AliExpress Account There are two effective methods to switch to a new AliExpress account. Follow the detailed steps below for each method. Method 1: In the Account Menu Steps From your Zopi dashboard, navigate to Settings & Billing. In the Source Account section, locate your AliExpress account and click Disconnect. Return to the Source Account section, select AliExpress, and click Connect. You will be redirected to the Sign in and authorization page. Complete the necessary steps based on your AliExpress account login status. If your new AliExpress account is already logged in, click Authorize to finalize the process. If not, enter your Email and Password, then click Sign in. After logging in, the connection will be established. Your new account is now successfully reconnected to AliExpress. Method 2: In the Source Order Settings Steps From the Zopi dashboard, go to Settings & Billing > Order. In the Source Order Settings section, ensure that AliExpress is selected as the default option. In the AliExpress account connection area, click Connect now. You will be directed to the Sign in and authorization page. Complete the necessary steps based on your AliExpress account login status. If your new AliExpress account is already logged in, click Authorize to complete the process. If not, enter your... --- ### Bulk Fulfill Orders > Streamline your order management by learning how to bulk fulfill orders effortlessly. Discover tips and tools to enhance your efficiency today! - Published: 2024-08-27 - Modified: 2025-07-24 - URL: https://help.zopi.io/bulk-fulfill-orders.html Zopi streamlines your ordering process, allowing you to place bulk orders with your suppliers in just a few clicks. Follow this comprehensive guide to efficiently navigate the bulk ordering process and fulfill your orders quickly. How to Fulfill Orders in Bulk Log in to Zopi and navigate to the Order Center page, then select the Order Placement tab.   Select all unfulfilled orders by checking the box on the left side of your order list. Click Fulfill Orders in the upper right corner of your order list. In the Bulk fulfillment card, review the order details and click Fulfill selected orders. Bulk Order Processing Workflow on Zopi Zopi automatically processes each order one by one until all orders are successfully completed. For orders placed via external sources (such as Temu, AliExpress, eBay, or Amazon): You will be redirected to the relevant payment page. Simply choose your preferred payment method and click Submit Order or Pay Now to complete the purchase. . For orders fulfilled by Zopi’s suppliers: Once the order is successfully placed, the payment options will immediately appear on the Zopi platform. Select a payment method to complete the transaction. After successful payment to the supplier, the order will be packed and shipped. The order status will be updated to Paid under the Order Placement tab in Zopi. Once a tracking number is generated, it will be automatically updated and synced to your Shopify store. This allows you to monitor order status in real time without needing to revisit the... --- ### The Language of Dropshipping: Key Terms and Metrics Explained > Learn essential dropshipping terms and metrics to enhance business knowledge. Discover how Zopi can help navigate language of dropshipping effectively. - Published: 2024-08-23 - Modified: 2025-04-28 - URL: https://help.zopi.io/the-language-of-dropshipping-key-terms-and-metrics-explained.html Are you planning to start a dropshipping business? Understanding key terms and metrics is essential for success in the eCommerce landscape. These insights will guide you on where to focus your efforts as you grow your business. Let’s explore the key terms and metrics every dropshipper should know! Stage of Building an Online Store 1. Cost of Goods Sold (COGS) COGS refers to the total cost incurred to purchase products from suppliers that you sell to customers. The lower your COGS, the higher your potential profit. For example, if you buy a product for $20 and sell it for $50, your COGS is $20, and your gross profit is $30. 2. Total Cost Total cost is the total amount spent to achieve your current revenue. Calculate your total costs monthly by adding your fixed costs (like payroll) to your variable costs (like shipping fees). Comparing these numbers helps identify areas to cut costs and boost profits. 3. Profit Margin Profit margin is the percentage of revenue remaining after costs are deducted. For instance, if you sell a t-shirt for $20 and it costs you $10, your profit margin is 50%. To improve profit margins, track your sales, production, and inventory data, and develop strategies to enhance your business management. Stage of Testing Products 4. Average Order Value (AOV) AOV is the average amount spent by a customer per order. Calculate it by dividing total revenue by the number of orders. For example, if your store made $1,000 from 20 orders,... --- ### Why Your Dropshipping Business Needs To Focus On Niche Product > Learn why focusing on niche products is essential for dropshipping business. Discover strategies with Zopi to succeed in profitable niches. - Published: 2024-08-23 - Modified: 2025-04-21 - URL: https://help.zopi.io/why-your-dropshipping-business-needs-to-focus-on-niche-product.html Dropshipping is a straightforward and popular way to start an online business. It eliminates common retail challenges such as purchasing, storing, and shipping inventory. One of the first and most critical steps in launching a dropshipping store is choosing a niche. This article explains what niche products are, why your business should focus on them, and how to find them, helping you attract engaged audiences and achieve healthy profits. What are Niche Products? Niche products are items that cater to a small but specific target audience. Examples of niche products in dropshipping include eco-friendly household items, fitness gear for home workouts, and personalized jewelry. This niche market presents significant opportunities for dropshippers who can source and deliver the right products, often allowing customers to pay a premium for them. Unfortunately, many online store owners overlook this crucial step when setting up their businesses. They often remember it only when planning their marketing strategy or, worse, when orders aren’t coming in as expected and they need to reassess their approach. Why Should You Focus on Niche Products? Focusing on a niche allows you to: Establish authority: Position yourself as the go-to expert in your niche by creating high-quality products and content that resonate with your audience. Authenticity fosters strong connections, increasing customer engagement. Better targeting: A specific product niche enables you to tailor your messaging to a well-defined audience, making your marketing strategy more effective. Increase visibility: Specializing in a niche makes it easier for your target audience to find you... . --- ### Log In to Zopi > Easily access your Zopi account with our step-by-step login guide. Troubleshoot issues and get started quickly—connect to Zopi today! - Published: 2024-08-12 - Modified: 2025-03-16 - URL: https://help.zopi.io/log-in-to-zopi.html To get started with Zopi for your dropshipping business, the first step is to log in. You can log in using one of the following methods: Log in to the Embedded App Log in to the Web App Method 1: In the Embedded App Zopi is optimized for Shopify. When you create a Zopi account on Shopify, a virtual email address is automatically generated for you. This feature allows you to utilize a custom domain name (e. g. , JVwqKnqT1716526591@aho. app) within the Embedded App. Steps to Log In via the Embedded App From your Shopify admin, click on Apps. In the Search box, type Zopi. You will be directed to the Zopi dashboard. Method 2: In the Web App Before you begin, please contact our Support Team and provide your current email address for internal updates. Skipping this step may result in the Store already has owner error message when attempting to log in to the Zopi Web App. Learn more about resolving this error here. Steps to Log In via the Web App Visit this link: https://ds. zopi. io/ Log in using your Google or Facebook account. 3. On the sign-in page, select the Omni Dropshipping application to continue. After authenticating with your account, you will access the main page of the Zopi web app. --- ### How to get SKU, GTIN, Barcode Numbers for Dropshipping? > Learn how to obtain SKU and GTIN barcode numbers for your dropshipping products. Streamline your inventory management with our easy guide! - Published: 2024-08-06 - Modified: 2025-06-24 - URL: https://help.zopi.io/how-to-get-sku-gtin-barcode-numbers-for-dropshipping.html Before we explore how to obtain SKU, GTIN, and Barcode Numbers, it's essential to understand what each of these terms means: 1. SKU (Stock Keeping Unit) SKU is an internal code utilized by retailers to efficiently track inventory. Each product is assigned a unique SKU code, which helps distinguish it from other products. This system simplifies inventory management and enhances tracking accuracy. 2. Barcode Barcode is a machine-readable code that consists of numbers and patterns of parallel lines of varying widths. It is printed on products for easy identification and scanning. 3. GTIN (Global Trade Item Number) GTIN is a unique identification number assigned to products, used for tracking inventory. You can find GTINs on product labels, barcodes, and packaging materials. There are four main types of GTINs: GTIN-12 (UPC-A): primarily used in North America, consisting of 12 digits. GTIN-13 (EAN/UCC-13): mainly used in Europe, consisting of 13 digits. GTIN-14 (EAN/UCC-14 or ITF-14): identifies a group of items, consisting of 14 digits. GTIN-8 (EAN/UCC-8): designed for small products, consisting of 8 digits. How to Obtain SKU, GTIN & Barcode Numbers for Dropshipping To obtain the SKU, GTIN, and Barcode for the products you are purchasing, contact your supplier directly. Ensure you communicate clearly and provide all necessary information to facilitate the acquisition of these essential codes. >> Install Zopi now to start your dropship journey --- ### Meet Special Customs Clearance Requirements > Navigate customs with ease! Discover how to meet special customs clearance requirements for your shipments. Streamline your process today! - Published: 2024-08-01 - Modified: 2024-12-02 - URL: https://help.zopi.io/meet-special-customs-clearance-requirements.html To comply with customs regulations, it is essential to ensure that all orders to Brazil, Korea, or Chile include specific customs clearance information in the Customer info section. Without this crucial information, orders cannot be successfully placed with your suppliers. Country Filed in Customer Detail What Information to Fill In Brazil CPF An 11-digit number Chile RUT A number in the format xxxxxxx-x or xxxxxxxx-x, where the first 7 or 8 digits are numbers and the last digit is a number (0-9) or the letter K Mexico RFC A 12-digit number followed by a letter (e. g. , 1234567890123A) CURP A 20-character alphanumeric code (e. g. , ABC12345678901234) Korea Personal Clearance ID (Natives) A 12-digit number starting with P Passport/Alien Registration Card Number (Non-natives) No specific requirements Oman Personal Clearance ID (Natives) A 5-to-10 digit number Passport/Alien Registration Card Number (Non-natives) A 5-to-10 digit number For orders to Brazil and some orders to Korea, there is a required field called Additional Information on the Shopify checkout page where customers can enter their customs clearance information. Zopi will assist in synchronizing this information for seamless order fulfillment. For orders to Mexico, you need to add a custom field in the Company section on your Shopify Checkout page. This allows buyers to input their RFC/CURP during checkout. If the Company field is missing, you can manually update the RFC/CURP by accessing the Customer Detail in Zopi's Order Center and entering the RFC/CURP in the Company field. For orders to Chile and some other orders to Korea,... --- ### Why do Shopify Products show Sold Out? Steps to resolve it > Find out why your Shopify products show as sold out and learn effective steps to resolve the issue. Keep your store stocked and sales flowing! - Published: 2024-07-23 - Modified: 2025-11-14 - URL: https://help.zopi.io/why-do-shopify-products-show-sold-out-steps-to-resolve-it.html Is your Shopify store showing products as Sold Out even when stock is available? This often happens due to misconfigured inventory or market settings. With Shopify’s new market structure, new stores have only 1–2 active markets by default. Products outside these markets may appear as Sold Out. ✅ To fix it, review your Market and shipping settings by following the steps below to ensure all regions are set up correctly. Create new market for your store: From your Shopify admin, navigate Markets. Click Create market and name your new market. Click Add condition, choose Specific → Regions, and select all or specific regions where you want to sell. Click Done to confirm your selection. Configure shipping and fulfillment: From your Shopify admin, navigate to Settings. Select Shipping and delivery and go to General shipping rates. Scroll down to locate the Fulfillment locations section. Select Zopi Fulfillment Service and click the pen icon on the right to edit. In the pop-up, select New rates for ZOPI Fulfillment Service under Create new rates and click Done. In the pop -up, enter a zone name then search and select the countries to include in the zone. Scroll down to the Custom rate name section, enter a name for your shipping method. Finally, click Done to apply your changes. By following these steps, you will successfully configure the general shipping setup in the Zopi app and enable the necessary rates. Once you've added the rates, your setup will appear as shown below:   Enable “Continue... --- ### How to contact AliExpress suppliers? > Struggling to connect with AliExpress suppliers? Discover effective tips and strategies to reach out and build strong partnerships. Start now! - Published: 2024-07-23 - Modified: 2024-08-12 - URL: https://help.zopi.io/how-to-contact-aliexpress-suppliers.html Effective communication with your supplier is essential during the AliExpress purchase process. This guide will help you understand how to contact your supplier directly and what steps to take if they do not respond promptly. How to Contact Your Supplier Directly Visit the AliExpress website. Search for the specific product you are interested in and click on it to access the product page. Scroll down to locate the Message button, which is found below the product description, next to the Follow button. After clicking the Message button, a chat box will open, allowing you to message the supplier directly. IMPORTANT NOTE: Not all suppliers have a message button available. Even if a chat option is present, the supplier may not be available immediately. You can check if your message has been read, as “Read” and “Unread” statuses will appear below your message. What to Do If the Supplier Doesn't Respond Suppliers may not reply promptly due to different time zones or high order volumes during shopping festivals. If a supplier has not responded within a reasonable time frame, consider the following options: Find Another Supplier: If you haven't received a response, search for another supplier offering the same product. Cancel the Order: You can submit a cancellation request in the system, which will automatically cancel your order once the processing time has elapsed. Open a Dispute: If you are dissatisfied with your order or it hasn't arrived, you can apply for a refund by opening a dispute. Ensure you do... --- ### How to fix the error message 'Store already has owner'? > Resolve the "store already has owner" error quickly and easily. Follow our step-by-step guide to regain access and manage your store effectively. - Published: 2024-07-23 - Modified: 2024-12-13 - URL: https://help.zopi.io/how-to-fix-the-error-message-store-already-has-owner.html Are you encountering an error while trying to log in to the Zopi Web app? Cause of This Error The Zopi app is specifically optimized for Shopify. When you create a Zopi account through Shopify, a virtual email is automatically generated for you. This feature enables you to utilize a custom domain name (e. g. , JVwqKnqT1716526591@aho. app) within the Embedded App. An actual email is created only when you manually input your information or log in using Google or Facebook. This email address is essential for accessing the Zopi Web App. Solution for This Error If you encounter the error message Store already has owner, follow these steps to link your account: Navigate to the Profile section under Account on the Settings & Billing page, and click Link account. In the pop-up window, select Sign in with Google and choose a Google account to proceed. Alternatively, enter your email and password, then click Confirm. Once you complete these steps, your email will be successfully linked to your account. If this does not resolve the issue, please contact our Support team via the Live chat window on the right side of the screen and provide your actual email address. We will assist you in updating your email internally so you can log into your Zopi Web App immediately. --- ### Payment, Refund & Downgrade Policy > Navigate payment issues effortlessly with Zopi's refund and downgrade policy. Discover how to manage your transactions today! - Published: 2024-06-24 - Modified: 2025-03-20 - URL: https://help.zopi.io/payment-refund-downgrade-policy.html Payment Our applications utilize the Shopify Payment system, ensuring compliance with their policies. For comprehensive details, please read here. We do not offer App Credit for all transactions. If you experience any issues with your payment process, please contact the Shopify support team immediately. Additionally, inform us via live chat or email for further assistance. Refund By approving the Shopify charge, you acknowledge and agree to our Terms of Service. ALL charges are NON-REFUNDABLE. 1. Conditions to Apply for a Refund Contact us through live chat or email to explain your issue. Please note that we do not guarantee acceptance of your refund request, as each app has its own policy. The scope of work is defined by our Support Policy. All processes must comply with this policy to receive final confirmation from both parties. During the support process, you must understand all standards and the Abuse rules outlined in our Support Policy. If our support team confirms they cannot resolve the issue, you may be eligible for a refund. All bugs must be considered within the scope of work (please review the Support Policy). 2. Refunds Are Rejected Under These Circumstances You changed your mind about the purchase, decided not to use the product, or found that our product does not meet your needs. Your descriptions are deemed “out of scope” (please review the Support Policy). You did not contact the support team for assistance. You cannot provide proof or screenshots related to your bugs. You do not want... --- ### Cancel your subscription > Easily manage your account by learning how to cancel your Zopi subscription. Follow our step-by-step guide for a hassle-free process today! - Published: 2024-06-24 - Modified: 2025-06-13 - URL: https://help.zopi.io/cancel-your-subscription.html We are sorry to see you go. To cancel your subscription, please follow these simple steps: How to Cancel Your Subscription Log in to Zopi > Settings & Billing > Billing. Click on Cancel plan. In the pop-up, click on Cancel subscription to switch to the Free plan. After completing the cancellation process, you will see a notification similar to the one shown in the image below: IMPORTANT NOTE: When you close the store, your subscription will be paused. To avoid being charged for our service in the upcoming cycles, you should reopen the store and cancel your Zopi plan. Your subscription will be canceled if you choose to uninstall the app from your Shopify admin. If you decide to reinstall it, you can still enjoy all the benefits of the plan. It has been an absolute pleasure to do business with you and to witness your growth. We hope to see you back on Zopi shortly! --- ### Understand Plan Changes: Upgrade and Downgrade > Upgrade or downgrade your Zopi pricing plan to manage products and features. Learn steps, billing rules, and how Shopify credits apply. - Published: 2024-06-24 - Modified: 2026-05-12 - URL: https://help.zopi.io/what-will-happen-when-i-upgrade-or-downgrade-my-plan.html Managing your Zopi subscription allows you to scale your dropshipping business based on your current needs. You can upgrade your plan to unlock higher limits and advanced features, or downgrade if you need a lower-cost option. This guide explains how plan changes work, how billing is affected, and what happens after upgrading or downgrading. Why Upgrade Your Zopi Plan? Upgrading your plan gives you access to: Higher product limits More fulfilled orders Additional AI credits Advanced automation tools Depending on your new plan, you can also unlock features such as: Split product variants Advanced pricing rules Auto stock & price updates Multi-store connection 1-click fulfillment for faster order processing Higher plans are recommended for stores handling larger product catalogs and growing order volume. How to Upgrade Your Zopi Plan Follow these steps to upgrade your subscription: Step 1: Open Zopi Go to your Shopify admin and open Zopi. Step 2: Navigate to Billing Go to: Zopi > Plans & Pricing Step 3: Choose a new plan Click Choose this plan or Change plan Select the subscription you want to upgrade to Step 4: Complete payment Review the billing details Approve the Shopify subscription charge Your upgraded plan will be activated immediately after payment confirmation. How Upgrade Billing Works When upgrading from a lower-priced plan to a higher-priced plan, Shopify applies a prorated charge. This means you only pay for: The price difference The remaining time in your billing cycle Example of Prorated Billing Example: Current plan: $5/month New plan: $15/month... --- ### Understanding Shipping Options and Times for Your Dropshipping Business > Understand delivery times when dropshipping to manage customer expectations. Explore our insights for timely shipping and improved satisfaction! - Published: 2024-06-24 - Modified: 2025-06-24 - URL: https://help.zopi.io/the-delivery-times-when-dropshipping.html In the dropshipping business model, shipping plays a pivotal role that requires careful consideration. This article explores common shipping options and their typical delivery times, guiding you in selecting the best methods to enhance your customers’ shipping experience. Understanding shipping logistics is essential for maintaining customer satisfaction and loyalty, making it a critical aspect of your dropshipping strategy. The Importance of Shipping Times for Your Dropshipping Business Shipping times are a vital indicator of the service quality you provide to your customers. Even if your products are exceptional, failing to meet delivery expectations can negatively impact your reputation. Generally, longer wait times can increase the likelihood of refund requests and dissatisfied customers. To mitigate this risk, consider implementing the following strategies: Select Reliable Shipping Methods: Choose shipping options known for their efficiency and reliability. Partner with Trusted Carriers: Collaborate with reputable shipping companies to ensure timely delivery. Ensure Timely Delivery: Consistently meeting delivery timelines fosters trust and loyalty in your dropshipping business. Typical Shipping Options 1. Zopi Zopi offers a streamlined shipping solution that stands out from other sources. With a processing time of just 1 to 3 days and shipping times ranging from 9 to 12 days, Zopi ensures a more efficient delivery experience for your customers. By utilizing Zopi's fulfillment services, you can enhance your shipping strategy and improve customer satisfaction. For more information, visit our Zopi Fulfillment page. 2. AliExpress Most vendors on AliExpress are based in China, which can lead to longer delivery times. Shipping times can vary due to... --- ### Branded Dropshipping: How Effective Branding Skyrockets Your Sales > Learn how effective branding can skyrocket dropshipping sales. Strategies and Zopi tools to create a strong brand identity and boost revenue. - Published: 2024-06-24 - Modified: 2025-04-28 - URL: https://help.zopi.io/branded-dropshipping-how-effective-branding-skyrockets-your-sales.html Would you buy from a website that you don’t trust? Probably not. A strong brand is the heart and soul of your business, influencing audience perception, driving advocates to your organization, and differentiating you from your competition. The more value a brand provides to its customers, the stronger it becomes, leading to increased consumer loyalty. This guide explores branded dropshipping, explaining its fundamentals and offering strategies to build your brand from the ground up. What is Branded Dropshipping? Your brand encompasses everything that shapes how customers perceive your organization. This includes visual elements like your website design, logo, brand colors, and business cards, as well as your tone of voice, company mission, and values. Dropshipping is a business model that allows you to sell products without holding inventory, with suppliers handling delivery. However, this model often lacks differentiation due to limited control over presentation, packaging, and branding. Branded dropshipping enhances the basic dropshipping model. Instead of selling generic products, you can customize them with your own packaging and branding elements, setting your offerings apart. By adding a personal touch to products and packaging, dropshippers can establish a stronger brand identity and gain greater control over product quality and the overall customer experience. How to Create and Run a Branded Dropshipping Store Now that you understand what a brand is, let’s explore how to build one from scratch. 1. Identify a Niche The most successful e-commerce stores carve out a well-defined niche. Start by listing your interests and passions to align... --- ### The Art of Driving Low-Cost Traffic to the Shopify store > Discover low-cost traffic strategies for your Shopify store with Zopi. Learn how to leverage social media, SEO, and content marketing effectively. - Published: 2024-06-24 - Modified: 2025-07-21 - URL: https://help.zopi.io/the-art-of-driving-low-cost-traffic-to-the-shopify-store.html Is your Shopify store not attracting the traffic you expected? You may have invested significant time and effort into setting it up, only to find yourself wondering where all the eager shoppers are. The reality is that every successful eCommerce business has mastered the art of driving a steady flow of quality traffic to its website. More traffic typically leads to more sales. So, what’s next? You have two options: Option 1: Explore paid marketing tactics to drive traffic to your dropshipping store, which may not be feasible if you're on a tight budget. Option 2: Discover effective free traffic-driving techniques to boost your sales and conversions. While the first option may seem more appealing, the second can save you a lot of money, which is crucial for startups. In this article, we’ve compiled a comprehensive checklist for your dropshipping store, highlighting proven strategies for driving low-cost traffic. Let’s dive in! Run Paid Ads Campaigns If you have a budget, consider leveraging paid ads. You can create highly targeted campaigns that deliver tailored ads to customers most likely to click through and purchase your products. Paid ads can significantly enhance your dropshipping marketing and sales by increasing product visibility and allowing you to target specific audiences. 1. Low-cost Traffic via Facebook Ads for Dropshipping With 2. 6 billion active users worldwide, Facebook ads offer vast opportunities to reach new customers and drive traffic to your online store. The platform allows you to target potential customers based on interests, location, and behavior,... --- ### Design Your Ultimate Store: Tips for Attracting Your Ideal Customers > Discover tips for attracting ideal customers and building dream store. Learn how Zopi can help connect with your audience and boost sales. - Published: 2024-06-24 - Modified: 2026-01-14 - URL: https://help.zopi.io/build-your-dream-store-tips-for-attracting-your-ideal-customers.html When a customer enters a physical store, what captures their attention? It's the beautifully arranged displays, the inviting atmosphere, and the ability to touch and experience products firsthand. This tactile advantage is something online shopping lacks. To compensate, your online store must be visually appealing and user-friendly to enhance the shopping experience and keep customers coming back. How to Create a User-Friendly and Visually Appealing Website 1. Designing an Aesthetic Website A well-designed online store creates a positive first impression. Take time to carefully consider your store's design, ensuring it reflects your products and overall branding. A specialized offering makes it easier to engage customers and encourage them to explore your site. Platforms like Shopify offer various themes to help you create an immersive and visually appealing online store. If you’re looking for a faster, more streamlined way to build a beautiful, conversion-ready store, Atlas AI can do it all in under 60 seconds. Atlas is a complete AI store builder for Shopify that creates your full store layout, branded visuals, high-converting product pages, and studio-quality product images—all from a single product link. 2. Optimizing Product Listings Customers can’t purchase what they can’t find. Make it easy for them to discover products by ensuring your listings contain all necessary information, such as size, color, and material. For instance, if you run an online clothing store, organize products by gender, clothing type, or occasion. Key optimizations for product listings include: Crafting search-friendly product titles. Providing detailed, benefit-driven product descriptions. Displaying shipping... --- ### Website Speed: Why it's Vital for E-Commerce Success > Learn why website speed is vital for e-commerce success with Zopi. Discover tips to enhance your site performance and boost sales today. - Published: 2024-06-24 - Modified: 2025-04-28 - URL: https://help.zopi.io/website-speed-why-its-vital-for-e-commerce-success.html You’ve invested time, energy, and resources into building your e-commerce business. You’ve handpicked your products, perfected your branding, and worked tirelessly on your marketing strategy. However, while focusing on these vital aspects, one crucial element may have escaped your attention: Store Speed. For any e-commerce retailer, a sluggish website is a nightmare, especially in a world where time is of the essence and potential customers have multiple choices at their fingertips. Fortunately, you can enhance your e-commerce success by improving your site speed. This article will cover everything you need to know about page speed and provide practical tips for boosting your site's performance. What is Page/Site Speed? Page speed: This measures the time it takes for the content on a URL to load. Site speed: This represents your site's overall performance, scored by services like Google PageSpeed Insights, which evaluates various load times on your site in aggregate. Google recommends a page load speed of two seconds for e-commerce sites. In general, the faster, the better. Even milliseconds can impact user retention and satisfaction. Why is Page Speed/Site Speed Important? In online shopping, speed is crucial for success. A delay of just a few seconds can significantly affect your conversion rates, user experience, and SEO performance. Site speed can influence a shopper's decision to stay, browse, buy, or leave without returning. Here are some negative consequences of slow site speed: Lower conversion rate: A study by Crazyegg found that a 1-second delay in page load time can lead to... --- ### TikTok Dropshipping: A Beginner’s Guide to a Thriving Online Business > Learn everything need to know about TikTok dropshipping with Zopi. Discover strategies for fulfillment, product selection, and maximizing your success. - Published: 2024-06-24 - Modified: 2025-04-22 - URL: https://help.zopi.io/tiktok-dropshipping-everything-you-need-to-know-to-succeed-in-fulfillment.html As TikTok Shop rapidly evolves into a booming eCommerce platform, TikTok Dropshipping presents unparalleled opportunities for both beginners and experienced dropshippers alike. Imagine leveraging a platform with over a billion active users, where trends go viral in an instant, and engaging content drives consumer behavior. In this brief post, we’ll provide a clearer understanding of TikTok Shop and explore how to create a successful venture in this dynamic environment. What is TikTok Dropshipping? TikTok Dropshipping is a business model where products are marketed and sold on TikTok Shop, while a third-party supplier manages the inventory and shipping. You create engaging marketing videos to attract buyers and sell products at a higher price than the supplier's wholesale price, allowing you to earn a profit. Things To Consider Before diving into dropshipping on TikTok, review our comprehensive guide that explains every step clearly and in detail. Product Criteria When listing products on TikTok Shop, it’s essential to adhere to TikTok’s product guidelines. These guidelines can be intricate, especially for categories like beauty products, electronics, and medical devices. Such items require additional documentation, including certifications or testing reports, to ensure they meet safety and quality standards. Collaborate with suppliers who understand these requirements and can provide the necessary documentation. Additionally, TikTok has a list of restricted and prohibited products. Items like alcohol, tobacco, or hazardous materials are completely banned. Ensure that your suppliers provide products that comply with TikTok’s guidelines. Opting for suppliers specializing in compliant categories, such as home goods or fashion... --- ### AliExpress Pricing: A Comprehensive Guide for Profitable Dropshipping > Explore AliExpress pricing for profitable dropshipping with Zopi. Strategies to optimize pricing and avoid hidden costs for better margins. - Published: 2024-06-24 - Modified: 2025-04-28 - URL: https://help.zopi.io/aliexpress-pricing-a-comprehensive-guide-for-profitable-dropshipping.html Effectively pricing your products is crucial for success in the dropshipping business. If your prices are set too high, customers may turn to competitors; if set too low, your business may struggle to gain credibility. This article offers valuable formulas and effective pricing strategies to help your online business thrive. Factors to Consider for Dropshipping Pricing When determining the prices for your dropshipping products, consider the following key factors: I. Product Cost The product cost refers to the amount charged by your supplier. If you source products from AliExpress, keep these components in mind: First-Time Price: This is the initial price of the product. Be aware that prices may vary based on options like color, quantity, or finish. Always select the desired options to determine the final price. Discounted Price: AliExpress frequently offers discounts through promotions or limited-time deals: Current Supplier Discount: Suppliers may provide discounts that lower the overall price for a specified duration. AliExpress Coupons: New users can receive coupons for their first purchase, further reducing the price. Supplier’s Coupons: Some suppliers offer additional coupons. Check the conditions for these discounts. Currency Conversion: Prices on AliExpress are typically listed in US dollars (USD). If you view prices in other currencies, they are approximate and depend on the exchange rate at the time of purchase. II. Shipping Fees Since suppliers manage shipping, clarify the shipping origin, destination, and methods for each product to accurately calculate shipping costs. III. Other Expenses or Business Costs Include expenses such as marketing, your... --- ### Select Reliable Dropshipping Suppliers: Criteria Checklist to Keep in Mind > Learn how to select reliable dropshipping suppliers with Zopi. Follow criteria checklist to ensure quality, speed, and customer satisfaction for your business. - Published: 2024-06-24 - Modified: 2025-04-28 - URL: https://help.zopi.io/select-reliable-dropshipping-suppliers-criteria-checklist-to-keep-in-mind.html In the expanding world of e-commerce, dropshipping has emerged as a popular choice for entrepreneurs. Its low startup costs and simplified inventory management make it appealing to launch a store without significant upfront investments. However, the success of dropshipping hinges on finding reliable suppliers who can consistently deliver high-quality products and exceptional service. Are you struggling to find trustworthy suppliers? Read on to discover the key criteria for selecting dropshipping suppliers and make informed choices to kickstart your dropshipping venture. The Importance of Reliable Suppliers in Dropshipping Dropshipping suppliers are the backbone of every dropshipping business. Without them, you have no inventory to offer your customers. Choosing the right supplier is crucial for establishing a valuable, long-term business relationship. This decision can significantly impact your business's success or failure. Ensuring supplier quality helps create an agile supply chain, minimizing disruptions. Whether you’re a startup or an established business, effectively identifying and managing the right suppliers provides substantial assurance for your operations. Top 9 Key Criteria When Selecting Suppliers Here are essential characteristics to consider when identifying and short-listing potential suppliers: 1. Championing a Positive Reputation and Stellar Reviews Start with thorough research. A supplier with a strong reputation and positive reviews is a reliable choice. These testimonials provide valuable insights into their operational integrity and customer satisfaction. Pro Tips: Choose suppliers with over a year of experience and a substantial following (more than 100,000). Look for suppliers with high store ratings (80% or 4 stars), impressive sales (at least 10... --- ### Three Strategies to Unlock Best Product Ideas for Dropshipping Success > Unlock the best product ideas for dropshipping success with Zopi. Explore four effective strategies to find high-demand items and boost your business. - Published: 2024-06-24 - Modified: 2025-04-28 - URL: https://help.zopi.io/four-strategies-to-unlock-best-product-ideas-for-dropshipping-success.html Finding the right products to sell in your online store can be challenging, especially for new dropshippers. But don’t worry! You’re not alone on this journey. There are numerous options waiting for you to explore. By the end of this article, you’ll be equipped with essential knowledge to kickstart your dropshipping venture and discover products with significant potential. 3 Strategies to Find Dropshipping Ideas 1. Make Use of Social Media Networks Social media is a powerful platform to connect with current customers and discover new potential clients. Exploring Facebook Marketplace can provide valuable insights into how to effectively showcase your products. Once you access the marketplace, you can: Type specific keywords to narrow your search. Use filters to refine your results. Check categories on the left panel to see trends based on customer responses. Additionally, research product hashtags to find items that are currently trending on platforms like TikTok. Some useful hashtags include #TikTokMadeMeBuyIt and #viralproduct. You can also use similar tactics on Pinterest and Instagram to gather more product ideas for dropshipping. 2. Conduct Competitor Product Research Visit competitor websites to explore their stores and identify top-selling products. This information helps you tailor your product selection to meet the demands of your target market effectively. Here’s how to conduct competitor research: Examine the products your competitors offer and their performance. Use a search engine like Google to find competitor stores. For a more efficient approach, utilize our Product Researcher tool. Simply enter the Shopify URL into the search bar... --- ### Best Evergreen Dropshipping Products for Beginners > Discover the best evergreen dropshipping products for beginners with Zopi. Learn how to find, import, and sell items that consistently perform. - Published: 2024-06-24 - Modified: 2025-04-25 - URL: https://help.zopi.io/best-evergreen-dropshipping-products-for-beginners.html Are you starting a new business but unsure about what products to sell? Don’t worry! This article will guide you through the best evergreen products to consider and how to prepare them quickly and effectively for your dropshipping venture. What are Evergreen Products? Evergreen products are items that maintain a steady demand throughout the year, remaining unaffected by trends or seasonal changes. These products fulfill basic human needs, making them a reliable source of income for businesses. If you’re new to dropshipping, you might be curious about the difference between evergreen and trending products. While evergreen products have consistent demand, trending products are popular for a limited time due to current interest. Your choice will depend on your business goals, available resources, and target audience. 10 Best Evergreen Dropshipping Products in 2025 1. Fitness & Sports Equipment Health is always a priority, leading to a constant demand for fitness and weight loss products. You’ll find sports equipment and weight loss items in nearly every online store. Target Market: Fitness enthusiasts aged 20-50 in the U. S. , Europe, and Australia. Top Products to Sell: Resistance bands Adjustable dumbbells Yoga mats Smart jump ropes 2. Health & Personal Care With growing awareness of well-being and hygiene, health and personal care products are evergreen. The health & wellness market is projected to reach $6 trillion by 2025. Target Market: Adults aged 25-54 in the U. S. , Europe, and Australia, who prioritize self-care. Top Products to Sell: Electric toothbrushes Organic supplements Massage guns Posture correctors 3... . --- ### A Business Roadmap: How to Launch Your Online Store in 5 Steps > Follow 5-step roadmap to launch online store successfully. Learn how Zopi can streamline your process from niche selection to store setup. - Published: 2024-06-24 - Modified: 2025-07-14 - URL: https://help.zopi.io/a-business-roadmap-how-to-launch-your-online-store-in-5-steps.html If you're new to dropshipping and eager to learn how to get started, you're in the right place. This comprehensive guide will help you successfully launch your dropshipping business. How to Launch Your Online Store in 5 Steps Step 1: Sign Up for Your Store Choose an e-commerce platform that fits your needs, such as Shopify. Shopify provides numerous apps, website themes, and free stock photos to help you build a thriving online business. After signing up for Shopify, install the Zopi app from the Shopify App Store to prepare your account. Step 2: Choose a Dropshipping Business Idea Select a niche or product category that you are passionate about or knowledgeable in. This focus will make it easier to connect with your customers and keep you motivated throughout your dropshipping journey. Step 3: Calculate Your Selling Price Setting competitive prices is crucial for your success. Your pricing should reflect your costs, desired profit margin, and market value. Ensure your prices attract customers while maintaining healthy profit margins. Use the Pricing Rules feature in Zopi to automatically adjust your product prices upon publishing. Step 4: Get Your Shopify Store Ready Now it's time to build your online store. Focus on creating brand assets like a logo, color palette, and typography. Organize your products into categories, write engaging product descriptions, and use high-quality images. A strong brand identity will help customers remember your store and encourage repeat visits. Atlas is an AI-powered Shopify store builder that creates a fully branded ecommerce... --- ### Is Dropshipping Legal? The Real Truth On This Ecommerce Trend > Discover the legal aspects of dropshipping and learn how to operate your business legally with Zopi. Understand compliance, licenses, and regulations. - Published: 2024-06-24 - Modified: 2025-04-28 - URL: https://help.zopi.io/is-dropshipping-legal-the-real-truth-on-this-ecommerce-trend.html DISCLAIMER: This content is for informational purposes only and does not constitute professional legal advice. Dropshipping has emerged as a popular business model for new entrepreneurs aiming to launch online stores with minimal upfront investment. However, the ease of starting a dropshipping business can sometimes lead to overlooking the legal complexities necessary for smooth and lawful operations. Let’s explore the essential legal aspects of dropshipping together. Is Dropshipping Legal? Yes, dropshipping is legal. It is a widely accepted business model where a retailer does not keep the products it sells in stock. Instead, the retailer forwards customer orders to a supplier or manufacturer, who then ships the products directly to the customer. This means the retailer does not handle the product directly. Ensuring your dropshipping business complies with legal standards is essential, not only to avoid penalties but also to build trust with your customers and maintain a reputable brand. Legal Considerations in Dropshipping While dropshipping itself is legal, there are several legal aspects to consider. Here are key compliance issues to keep in mind as you establish your dropshipping business: Copyright Laws Many new e-commerce vendors often wonder, Can I be sued for dropshipping? As with any business, there are various reasons you could face legal issues, and copyright violations are one of them. If your supplier uses counterfeit items to fulfill your orders, you could be in breach of copyright law. It’s important to proceed with caution and take ethical considerations seriously. Consumer Protection Laws Even though your... --- ### What Is Dropshipping and How Does It Work? > Discover what dropshipping is and how it works. Learn the benefits and steps to start your own dropshipping business today! - Published: 2024-06-24 - Modified: 2025-10-17 - URL: https://help.zopi.io/what-is-dropshipping-and-how-does-it-work.html If you’ve ever considered starting your own online business, you may have encountered the term “dropshipping. ” But what does it really mean? This article will provide you with essential insights to help you determine if this business model is the right fit for you. What is dropshipping? Dropshipping is a business model where online sellers, known as dropshippers, act as intermediaries between customers and suppliers. Unlike traditional retail businesses, dropshippers do not hold or stock inventory. Instead, they forward sales orders to suppliers who manage the storage, packaging, and shipping of products directly to customers. The profit margin is derived from the difference between the supplier’s price and the seller's price. This model allows you to start a dropshipping business without needing physical inventory, making it a low-risk and cost-effective way to enter the e-commerce market. How does dropshipping work? Now that you have a basic understanding of dropshipping, let’s explore how this model operates. Dropshipping involves a series of steps that require coordination between the dropshipper, the supplier, and the end customer. This streamlined approach benefits everyone involved: Dropshippers focus on curating and promoting products. Suppliers handle production and delivery. Customers gain access to products that may not be available in local stores. Benefits of a dropshipping business Dropshipping offers several advantages for both new and experienced sellers. Here are the key benefits: Low startup costs: Dropshipping minimizes upfront expenses for launching an online venture. You only need an online storefront to direct customers and sell products. Set up... --- ### GDPR Policy > Ensure your business complies with GDPR regulations effortlessly. Discover essential steps and templates to create your GDPR policy today! - Published: 2024-06-24 - Modified: 2024-10-28 - URL: https://help.zopi.io/gdpr-policy.html Your Zopi account information is protected by a secure password to ensure your privacy and security. We implement industry-standard Secure Socket Layer (SSL) technology to safeguard your personally identifiable information (PII) during transmission, encrypting all data you provide. Access to personal information is limited to employees or agents who need it to perform specific tasks. All employees receive regular training on our privacy and security practices. While Zopi takes commercially reasonable measures to protect your information, we cannot guarantee that your personal data will not be improperly accessed, disclosed, or destroyed due to breaches of our security protocols. Accessing Your Information You have the following rights regarding your personal data: Access your personal data for any purpose at any time. Request corrections if your data is inaccurate. Ask us to delete your data and deactivate your account. Object to the use of any specific personal data. We have updated our privacy policy to comply with the new EU data protection law, the GDPR. For more details, you can read here. --- ### General Support Policy > Learn about Zopi's general support policy, including contact methods, response times, and resources available for dropshipping assistance. - Published: 2024-06-24 - Modified: 2025-04-22 - URL: https://help.zopi.io/general-support-policy.html This Support Policy outlines how we provide essential support services during your subscription. If you have any questions or disagree with any points, please reach out to us at support@alihunter. io. As this Support Policy may change over time, we recommend checking this page periodically for the latest updates. This Support Policy has been effective globally since January 16th, 2018. 1. Support Time We serve a diverse customer base worldwide. While accommodating all time zones can be challenging, we strive to provide support that works for the majority of our users. Our support hours are Monday to Friday (excluding holidays), from 9 AM to 11:59 PM (UTC+7). Please consider the time difference when reaching out for assistance. 2. Support Definition Support encompasses various issues customers may encounter while using our products, including: Bugs that exist in the products, causing features to malfunction. Bugs resulting from conflicts with third-party extensions. Bugs caused by customer customizations. 3. What is the Scope of Support? Our support primarily focuses on the following areas: Installation and configuration of apps. Usage of app features. Bug fixes. Support does not cover app modifications or feature integrations. We assist with: Compatibility errors from fresh product installations. Functionality inquiries not covered in our documentation. Features that do not work as advertised. Existing bugs not fixed in the current version. Payment inquiries, even if the app has been uninstalled. 4. What is the Meaning of “Out-of-Scope”? In-depth app customizations or code changes that require more than 1-2 minutes of work. Errors... --- ### Privacy Policy > Understand how Zopi protects your data with our comprehensive privacy policy. Discover your rights and our commitment to your privacy today! - Published: 2024-06-24 - Modified: 2025-11-11 - URL: https://help.zopi.io/privacy-policy.html Privacy Policy This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our service. It also informs you about your privacy rights and how the law protects you. We utilize your personal data to enhance our service. By using our service, you consent to the collection and use of information in accordance with this Privacy Policy. This document has been generated with the assistance of a Privacy Policy Generator. I. Interpretation and Definitions 1. Interpretation Words with initial capital letters have specific meanings defined below. These definitions apply regardless of whether they are in singular or plural form. 2. Definitions Account: A unique account created for you to access our service or parts of it. Company: Refers to Ali Orders (referred to as "the Company", "We", "Us", or "Our"). Cookies: Small files placed on your device by a website, containing details of your browsing history. Country: Vietnam. Device: Any device that can access the service, such as a computer, cellphone, or tablet. Personal Data: Any information related to an identified or identifiable individual. Service: Refers to the website. Service Provider: Any person or entity that processes data on behalf of the Company. Usage Data: Data collected automatically, either generated by the use of the service or from the service infrastructure itself. Website: Ali Orders, accessible from aliorders. fireapps. io. You: The individual accessing or using the service, or the company or legal entity on behalf of which such individual is accessing or using the... --- ### How to create a staff account, and/or why does support team need it? > Easily create a staff account to enhance your support team's efficiency. Discover the benefits and step-by-step guide to streamline your operations! - Published: 2024-06-24 - Modified: 2024-07-05 - URL: https://help.zopi.io/how-to-create-a-staff-account-and-or-why-does-support-team-need-it.html We understand your concern about maintaining the privacy of your confidential information. To address your issues without requiring a staff account initially, we strive to assist you as best as we can. However, in certain complex situations, a staff account is essential for us to investigate further and resolve your problem effectively. Rest assured, we have a Privacy Policy in place to safeguard your valuable information. How to Send a Staff Account to Us To facilitate our investigation, please follow these steps to create and send a staff account: Create a staff account and email it to: support@alihunter. io so we can log in and check your issue(s). Ensure you grant us access permissions for Products, Apps, Theme, and Orders (Orders permission is required if you have a problem with the Zopi app). How to Create a Staff Account Follow these steps to create a staff account in Shopify: Go to Shopify dashboard > Settings > Users and Permissions > Add Staff Account. Alternatively, you can read this official instruction from Shopify to create a staff account for us. Enter the first name (FireApps), last name (Support), and the email address support@alihunter. io for the new staff member. After sending the invitation, please notify us via live chat support. That's all! --- ### Why do we need to access on your Products, Apps, Orders or Theme? > Unlock the full potential of your Zopi experience! Discover why we need access to your products, apps, orders, and theme for seamless integration. - Published: 2024-06-24 - Modified: 2024-07-05 - URL: https://help.zopi.io/why-do-we-need-to-access-on-your-products-apps-orders-or-theme.html To effectively investigate specific issues with your store, we require permissions to access your Products, Apps, Themes, and Orders information. This access is essential for us to understand and resolve your problems. Here’s why each permission is necessary: Theme: Access to your theme is crucial for us to examine the code and identify any issues. This allows us to understand the problem and implement the necessary adjustments. Apps: If our app is not functioning correctly, it may be due to its settings. We need access to these settings to accurately diagnose and resolve the issue. Orders: This permission is necessary if you are experiencing problems with the Ali Orders app or specific orders within your store. Products: We need to verify that your products from Shopify are properly synced with our apps to ensure smooth operation. We understand your concerns about confidentiality. You can review our Privacy Policy for reassurance regarding the protection of your valuable information. --- ### What are the benefit of Collaborators? > Unlock the power of collaboration with Zopi! Discover the benefits of adding collaborators to enhance productivity and streamline your workflow. - Published: 2024-06-24 - Modified: 2024-07-05 - URL: https://help.zopi.io/what-are-the-benefit-of-collaborators.html Benefits of Collaborators Our support team can securely log in to your store, and you can set an expiration date for our access to ensure control over your account. Collaborators do not count towards your staff limit, allowing you to maintain your team size while still receiving support. Why You Need a Collaborators Account In specific situations, we (FireApps) may need to log in to your account to investigate and resolve issues. If you have reached your staff account limit in Shopify, we can assist by sending an invitation for a Collaborators account instead. Once you accept our invitation email, the collaborator's account will appear in the Collaborators section on the Plan and Permissions page in your Shopify admin. This access allows us to log in to your account, review your issues, and implement the necessary fixes efficiently. Permissions to Grant Us Generally, we (FireApps) require basic access permissions, including Products, Apps, Theme, and Orders (especially if you are experiencing issues with the Ali Orders app). In some special cases, additional permissions may be necessary to resolve specific issues. How to Accept the Invitation for a Collaborators Account To accept the invitation, simply click the link provided in the invitation email. If you accidentally rejected the request, don’t worry. Contact us via our live chat or email us at support@fireapps. io to request a resend of the invitation for the Collaborators account. How to Remove a Collaborators Account You can permanently remove collaborators from your store. Please note that this action... --- ### How to get support from Shopify support team? > Get quick solutions to your Shopify issues! Discover how to effectively reach the Shopify support team for expert assistance. Start resolving your problems today! - Published: 2024-06-24 - Modified: 2024-08-14 - URL: https://help.zopi.io/how-can-i-get-support-from-shopify-support-team.html At Zopi, we are dedicated to assisting you in resolving any issues you may encounter with our services. If your issue or payment requires support from Shopify, we recommend reaching out to their support team directly. We apologize for any inconvenience this may cause. To contact the Shopify support team, please follow this support link. --- ### Does our app integrate with another source more than AliExpress, like Alibaba, etc. ? > Expand your sourcing options beyond AliExpress! Discover how to integrate Zopi with Alibaba, Amazon, and more for seamless dropshipping. - Published: 2024-06-24 - Modified: 2026-05-04 - URL: https://help.zopi.io/does-our-app-integrate-with-another-source-more-than-aliexpress-like-alibaba-amazon-etc.html Currently, the Zopi app supports importing products exclusively from AliExpress, Temu, eBay and Amazon. At this time, importing products from other platforms, such as Alibaba is not available. However, the platform’s wide supplier network ensures access to millions of potential products for your store. Let me know if you’d like details on using any of these sources! --- ### What will happen when you uninstall and re-install our Zopi app? > Learn what happens when you uninstall and reinstall the Zopi app. Discover how to maintain your data and access your account seamlessly. - Published: 2024-06-24 - Modified: 2025-04-22 - URL: https://help.zopi.io/what-will-happen-when-you-uninstall-and-re-install-our-zopi-app.html Uninstalling the Zopi App If you decide to uninstall the Zopi app, here’s what you need to know: 1. Loss of Access to Zopi Features You will no longer be able to use any Zopi features. All app-related data will become inaccessible. 2. Inventory Management for Merchants Using Zopi for Fulfillment Before uninstalling, ensure your inventory is properly managed to avoid disruptions: Transfer Inventory: You can transfer your inventory to an existing or new location. Be cautious not to exceed the maximum number of locations allowed by your Shopify plan. Delete Inventory: If you have uncommitted inventory (stock available for sale without restrictions) that is no longer needed, you can delete it. This option is only available for uncommitted inventory. 3. Data Storage and Availability After Uninstallation Free Users: Your data will be stored for 90 days after uninstallation. Paid Users: Your data will remain in storage, even if you later downgrade to the Free plan. Reinstalling the Zopi App When you reinstall the Zopi app, here’s what to expect: Your previous data and any changes (e. g. , new orders during the sync process) made after uninstalling will automatically sync from Shopify. If you were on a Paid plan before, you will need to re-authenticate your subscription upon reinstallation. --- ### Orders not appearing on AliExpress > Trouble with orders not appearing on AliExpress? Discover quick solutions to resolve visibility issues and streamline your shopping experience today! - Published: 2024-06-24 - Modified: 2024-07-05 - URL: https://help.zopi.io/orders-not-appearing-on-aliexpress.html While you fulfill orders on AliExpress, Zopi automatically adds products to the cart and fills in the customer's information for payment to the supplier on AliExpress. If you can't see all your orders on your AliExpress account, follow these tips to resolve the issue. Check if Your Link to AliExpress Has Expired Reason: AliExpress clears its database of inactive users every 3 to 4 months, which may result in your link being expired. Solution: Re-link your Zopi account to AliExpress to restore functionality. Learn more here. Ensure You Are Logged into the Correct AliExpress Account Reason: You may have placed an order with one AliExpress account but logged into a different one. Solution: Double-check that you are logged into the correct AliExpress account. Verify the Order Was Not Placed with a Different AliExpress Account Reason: If you have multiple AliExpress accounts, you might have placed the order with a different account than intended. Solution: Cancel the order in the AliExpress account where it was placed, then connect the desired AliExpress account to Zopi to place the order again. We hope this information helps you better understand your situation and overcome the challenges you are currently facing. --- ### What is the Shopify ‘Request fulfillment’ option? > Learn why you should avoid requesting fulfillment on Shopify. Understand the potential pitfalls and make informed decisions for your business! - Published: 2024-06-24 - Modified: 2025-06-24 - URL: https://help.zopi.io/why-i-should-not-request-fulfillment-on-shopify.html In general, Zopi synchronizes orders with the PAID and UNFULFILLED statuses, enabling you to fulfill orders with just a few clicks. However, exercise caution when using the Request Fulfillment button in Shopify. Clicking Request Fulfillment sends a request to a third-party fulfillment service app like Zopi. This action initiates the workflow, changing the order status to Fulfillment in progress, which indicates that the fulfillment request has been submitted but is not yet fully processed. If Zopi accepts the fulfillment request, it will be logged as accepted on the Timeline. The order will undergo an automatic error check, and a corresponding tag will be added to notify you on Shopify: If the order tag reads Failed: Checking needed, navigate to the Order Center in Zopi and access the Needs Attention sub-tab under the Placement tab. Review the Notice area for order issues, resolve them as suggested, and then place the order with your suppliers as usual. If the order tag reads Placed: Payment needed, go to the Order Center in Zopi, access the Payment tab, hover over the selected order, and click Make the payment to pay your suppliers. If the order tag reads Partial: Checking needed, visit the Order Center in Zopi. First, check the Needs Attention sub-tab under the Placement tab for order issues and resolve them as suggested. Then, proceed to the Payment tab, hover over the selected order, and click Make the payment to continue. Zopi will reject the request if you only request a partial quantity... --- ### Why can't I find some orders in Order Center? > Struggling to locate orders in the Order Center? Discover quick solutions to find missing orders and streamline your order management today! - Published: 2024-06-24 - Modified: 2025-03-17 - URL: https://help.zopi.io/why-cant-i-find-some-orders-in-order-center.html There are two primary reasons why Shopify orders may not appear in the Order Center: 1. Payment Status Zopi only displays orders that are marked as PAID + UNFULFILLED in Shopify. To ensure your orders are visible, follow these steps: Verify that the order is marked as paid and unfulfilled. Check if the order appears in the New Orders section of the Order Center. 2. No Longer Included in Zopi's Mapped Products To troubleshoot, check if the products associated with the orders still exist in your Mapped Product Center. If the products are still listed in the Mapped Product Center, there may be a syncing issue with the orders. Please use any of the contact methods below to reach out to our Support team for assistance! --- ### How to get the order tracking code with AliExpress automatically? > Easily automate your order tracking with AliExpress! Discover how to get tracking codes automatically and streamline your dropshipping process today. - Published: 2024-06-24 - Modified: 2024-10-29 - URL: https://help.zopi.io/how-to-get-the-order-tracking-code-with-aliexpress-automatically.html To ensure that merchants and their customers receive shipping status updates quickly and in real-time, we have introduced a new feature in the latest version of Zopi. This feature is especially beneficial for dropshippers. From now on, all order tracking codes will be automatically synced to Zopi and sent to your customers as soon as they are generated on AliExpress. When you log in to the Zopi app, the first important step is to connect your AliExpress account: Click the AliExpress button to allow Zopi to use the access token from your AliExpress account. This enables seamless real-time data synchronization without needing to log in again. Once connected, the status of the button will change to green, indicating that your account is successfully linked. You can switch to a different AliExpress account by disconnecting and reconnecting a new one. From this point forward, all tracking codes for your orders will be synced in real-time with your AliExpress account, ensuring your customers receive timely updates. IMPORTANT NOTE: You cannot link more than one AliExpress account at the same time. --- ### How to fix failed order missing phone number due to AliExpress Regulations? > Resolve failed orders due to missing phone numbers from AliExpress regulations. Discover quick fixes and streamline your dropshipping process today! - Published: 2024-06-24 - Modified: 2025-03-16 - URL: https://help.zopi.io/fix-failed-orders-missing-phone-number-due-to-aliexpress-regulations.html AliExpress requires a valid phone number when fulfilling orders. Failing to provide one will result in an error message: Incorrect shipping information, which will prevent the order from being placed with your supplier. If you've encountered failed orders due to phone number issues, follow the steps below to resolve them and prevent future complications. How to Fix Failed Orders in Zopi Step-by-Step Guide to Resolve Phone Number Issues Log in to Zopi and navigate to the Order Center page. Click on the New Orders tab. Locate the order missing a phone number and click the gray circular icon next to the order ID. In the pop-up window, select Update Customer Info and enter the customer's phone number. Click Save to apply the changes. After updating the phone number, the gray circular icon will automatically disappear. You can then place the order as usual. How to Avoid Failed Orders in the Future To prevent order failures due to missing customer phone numbers, configure your Shopify store to meet AliExpress's phone number requirements in advance. Steps to Ensure Phone Number Collection Log in to Shopify and navigate to Settings > Checkout. Scroll down to the Customer Information section. Under Shipping Address Phone Number, select Required. Click Save to apply your changes. Now, customers will be required to enter their phone numbers during checkout in your store. If buyers do not provide complete order information, you can set default customer information that will automatically apply to orders placed with your suppliers. --- ### What to do if you get the Shopify error 'Shipping not available for the selected address'? > Facing the Shopify error "This order can't be shipped to your location"? Discover quick solutions to resolve shipping issues and ensure smooth transactions. - Published: 2024-06-24 - Modified: 2024-07-30 - URL: https://help.zopi.io/what-to-do-if-you-get-the-shopify-error-this-order-cant-be-shipped-to-your-location.html Have you encountered an error while placing a test order or noticed it when customers try to make a purchase from your Shopify store? This error message typically indicates that the product(s) in the cart are having trouble accessing a shipping rate. This issue often arises from the way shipping is configured. To resolve it, check the following settings in your Shopify admin: Check Your Shipping Settings Steps to Verify Shipping Settings Log in to your Shopify account. Click on Settings (located in the bottom left corner). Navigate to Shipping and Delivery. Ensure this section is correctly set up with your shipping provider and products. Verify Shipping Profiles Steps to Confirm Shipping Profiles Go to Settings > Shipping Profiles. Edit the active shipping profile and confirm that the product is listed under the correct default shipping profile. If you’re using multiple shipping profiles, ensure the product is selected in the appropriate profile. Review Market Settings Steps to Check Market Settings Open the Market settings. Navigate to Settings > Markets. Check the countries or regions where you don’t sell. To resolve the error, add a new market for the regions where you want to sell. NOTE: More information about Shopify Markets can be found here. Check Shipping Zones and Rates Steps to Verify Shipping Zones and Rates Confirm that your shipping zones cover the customer’s location. Verify that weight-based shipping rates are accurately assigned to products. Ensure that product variants are included in the applicable shipping profiles. Check for active markets... --- ### How to get custom packaging for AliExpress Dropshipping? > Discover how to get custom packaging for your AliExpress dropshipping business. Enhance your brand and stand out with our easy steps today! - Published: 2024-06-24 - Modified: 2025-06-24 - URL: https://help.zopi.io/how-do-i-get-custom-packaging-for-aliexpress-dropshipping.html When you're dropshipping, the first step in establishing your brand identity is to utilize custom packaging. From your customer's perspective, the products they receive are associated with your brand, not merely a supplier. This strategy not only makes your store distinctive but also helps you differentiate yourself from the competition. One of the easiest ways to achieve this is to message your supplier directly on AliExpress to discuss available packaging options. Once you identify a supplier that meets your needs, you can collaborate with them to create your custom packaging. Keep These Tips in Mind: Maintain a strong relationship with your AliExpress suppliers. Over time, building trust will enhance your collaboration. Be aware that some suppliers may charge an additional fee for custom packaging. Provide your supplier with detailed requirements for your packaging design to ensure they fully understand your branding and messaging. Order a sample of your custom packaging before placing a large order. This allows you to make necessary adjustments and ensures the final product meets your expectations. If you found this post helpful, you might also enjoy this article. --- ### How to edit product prices in your Shopify? > Easily update product prices in your Shopify store with our step-by-step guide. Keep your pricing competitive and boost your sales today! - Published: 2024-06-24 - Modified: 2025-06-24 - URL: https://help.zopi.io/how-to-update-product-prices-in-my-shopify.html After adding a product to your Shopify store, you can easily modify its price using one of two methods. Follow the detailed steps below to effectively update product prices. Method 1: Update Prices in the Shopify Admin Step-by-step to Update Prices in Shopify Admin From your Shopify admin, go to the Products page. Click on the product name and scroll down to the Variants section. Edit the Price field and click Save. Method 2: Update Prices in the Zopi App Step-by-step to Update Prices in the Zopi App Log into Zopi and navigate to the Product Center under the Mapped tab. Click on the product name or tap the pen icon in the actions area. Scroll down to the Store's variants section and edit the Selling Price field. Click on Save & update on store. --- ### How to change currency in Shopify? > Easily change your store's currency in Shopify to boost sales and cater to global customers. Follow our step-by-step guide now! - Published: 2024-06-24 - Modified: 2024-08-14 - URL: https://help.zopi.io/how-to-change-currency-in-shopify.html When setting up your Shopify store, the default currency is automatically linked to your store's location. However, as a store owner, Shopify provides the flexibility to offer products in various currencies to cater to a global audience. How to Change the Default Currency in Shopify Step-by-Step Guide to Change Your Store Currency From your Shopify admin, navigate to Settings. Click on Store details and scroll down to the shop currency section. In the Store currency section, click the Three-dot icon, then select Change store currency. In the Pop-up, choose your desired currency. (Optional) If you wish to specify a reason for the change, select the appropriate radio button. Click Save to apply your changes. IMPORTANT NOTE: If you haven’t made any sales yet, you can easily change your currency from the dropdown menu. If you have already received an order, you cannot change the shop currency yourself. Please contact Shopify support for assistance. You can also enhance the readability of currencies displayed in your store for your customers. For detailed instructions on changing your currency formatting in Shopify, refer to this informative guide. FAQs Q1. Will changing my store’s currency affect my existing product prices on Shopify? A: Yes, changing your store’s currency can impact existing product prices. Prices may be automatically converted based on the current exchange rate, which could lead to variations in displayed amounts. Q2. Can I change my currency in Zopi? A: Unfortunately, Zopi does not currently support changing currencies. The currency for products will align... --- ### Temu Sourcing FAQs > Streamline your sourcing process with Temu! Discover essential FAQs to enhance your experience and optimize your product selection. Get started today! - Published: 2024-06-24 - Modified: 2024-07-05 - URL: https://help.zopi.io/temu-sourcing-faqs.html 1. Can I dropship on Temu? Currently, Temu does not have specific policies regarding dropshipping. It is essential to follow Temu's guidelines and utilize their orange boxes for shipping products. However, you can still leverage Temu for two primary purposes: Identify trending products. Source products as a supplier. 2. Is Temu a reliable supplier for dropshipping? Yes, Temu offers some of the most competitive prices in the market. Additionally, Zopi collaborates with Temu as a supplier, simplifying the process of sourcing and dropshipping Temu products. 3. How can I find the most popular products on Temu? You can explore Temu's top-rated and best-selling items in the following sections: Best Sellers section: A reliable starting point to discover products with consistent sales and high demand. 5-Star Rated section: Features products that have received excellent reviews from customers, ideal for finding high-quality items. New Arrivals section: Stay updated with the latest trends and innovative products for your customers. Utilize category filters to enhance your search and identify best-selling products over different time frames, such as “overall” or within the last week/month. 4. How Long Does Temu Take To Ship? Order processing and shipping times are consistent across all locations. However, delivery times may vary based on the shipping address. Refer to the table below for detailed shipping information: If your package has not arrived or if tracking indicates delivery but you haven't received it, please contact the Temu Support Team within 90 days of your order date for assistance. 5. What is... --- ### How to edit mapping for resolving product update issues? > Resolve missing mapping data issues effortlessly with our troubleshooting guide. Discover solutions to ensure smooth operations on Zopi. - Published: 2024-06-24 - Modified: 2025-03-17 - URL: https://help.zopi.io/troubleshooting-missing-mapping-data-issues.html Occasionally, you may find that product mapping data is absent in Zopi. This issue can arise if a product does not have a supplier link or if it is missing variants. Below, we provide two effective methods to resolve these issues. Situation 1: The Product is Missing Variants Due to updates from AliExpress, certain product variants may be unavailable. You can remap only the affected variants without the need to remap all variants. Steps to Remap Variants Log in to Zopi > Product Center > Mapped. Hover over the product displaying the message "Supplier has updated some variants" and click on the product name. On the Product Editor page, scroll down to locate the Store’s variants section. In the Mapped supplier drop-down menu, select the variants that correspond to the original variants and click Map. After mapping is complete, click Save & update on store. Situation 2: The Product is Missing a Supplier Link Steps to Add a Supplier Link Log in to Zopi > Product Center > Unmapped. Hover over the Product Card of the product you wish to remap and click Update Supplier. Add a supplier product link in the search field. * Optional: If you have lost the supplier product link, you can utilize the Find Similar Supplier feature for quick results based on product research. Edit the product mapping: * Map as a Variant Group or Per Variant, selecting options that align with the original variants from the supplier’s drop-down menu. * Decide whether to retain... --- ### Can I sync my product information from another Apps to your Zopi App? > Easily sync your product information from other apps to Zopi. Discover seamless integration solutions to streamline your inventory management today! - Published: 2024-06-24 - Modified: 2024-07-05 - URL: https://help.zopi.io/can-i-sync-my-product-information-from-another-apps-to-your-zopi-app.html When you transition from another application to the Zopi App, we automatically synchronize all your product information from Shopify to our platform. It's important to note that we do not directly receive any information from other applications. As long as your product information is accessible on Shopify, we will seamlessly sync it to our app. The flow of information is as follows: Information synced to Shopify > Shopify syncs information to our app. --- ### How to edit your product information after pushing to Shopify store? > Easily update your product information on Shopify after pushing. Discover step-by-step instructions to streamline your store management today! - Published: 2024-06-24 - Modified: 2024-12-13 - URL: https://help.zopi.io/how-to-edit-your-product-information-after-pushing-to-shopify-store.html You can now easily edit product details directly on Zopi. Follow these straightforward steps to utilize the Product Editor effectively: How to Edit Product Details on Zopi Log in to Zopi > Product Center > Mapped Click on the product name in the Product Card of the item you wish to edit. After making your changes, click the Save & update on store button to apply your updates. If you are using Shopify, you can also edit various features such as Title, Description, Options, Variants, and Images. Once you have made your changes, remember to click Save to ensure your updates are recorded. IMPORTANT NOTE: As long as the information is available on Shopify, we will sync it to our app. Any information synced to Shopify will also be synced back to our app. --- ### Why are my products not showing on my Shopify page? > Struggling with products not appearing on your Shopify page? Discover quick fixes and solutions to ensure your listings are visible and ready to sell! - Published: 2024-06-24 - Modified: 2024-12-12 - URL: https://help.zopi.io/why-are-my-products-not-showing-on-my-shopify-page.html If you're not seeing your products appear in your Shopify store, there are several potential reasons to consider: 1. Check Product Status: Make sure that you have switched the Unpublish status to published before uploading the product to Shopify. 2. Product Availability: Another common issue is that your products may not be set to be available in the Online Store. You can verify this setting within the product pages. Once you identify the reason, you can take the necessary steps to make the product available online on Shopify. --- ### How to change the thumbnail of the product? > Easily update your product thumbnail on Zopi to attract more customers. Follow our step-by-step guide to enhance your listings today! - Published: 2024-06-24 - Modified: 2024-12-13 - URL: https://help.zopi.io/how-can-i-change-the-thumbnail-of-my-product.html On any product page, you will find thumbnails displayed below the main product image. Zopi enables you to customize these thumbnails with images that best represent your products. How to Change the Thumbnail of a Product To begin, log in to Zopi and navigate to the Product Center page. Change the Thumbnail of Your Imported Products Steps to Update Thumbnails for Imported Products Select the Imported section from the Product Center page. Click Edit product on the Product Card. In the Product editor, navigate to the Image section. Click and drag to rearrange the order of the images. Click Save or Push to store to apply your changes. Change the Thumbnail of Your Pushed Products Steps to Update Thumbnails for Pushed Products Select the Mapped section from the Product Center page. Click Edit product on the Product Card. In the Product editor, navigate to the Image section. Click and drag to rearrange the order of the images. Click Save & update on store to finalize your changes. We hope this guide helps you effectively customize your product thumbnails! --- ### What information will be imported along with my product? > Easily manage your product data with Zopi. Discover what information is imported with your products and streamline your setup today! - Published: 2024-06-24 - Modified: 2024-07-05 - URL: https://help.zopi.io/what-information-will-be-imported-along-with-my-product.html When you import products using our app, the following essential information will be included with each product: Product Variants Description Currently, we are unable to import additional information along with the product. We apologize for any inconvenience this may cause and appreciate your understanding. --- ### How to handle the product cost mismatches between Zopi and AliExpress? > Resolve product cost mismatches between Zopi and AliExpress effortlessly. Discover effective solutions to streamline your dropshipping process today! - Published: 2024-06-24 - Modified: 2024-12-13 - URL: https://help.zopi.io/how-to-handle-the-product-cost-mismatches-between-zopi-and-aliexpress.html Occasionally, the product cost on AliExpress may differ from what you see on Zopi. This discrepancy can arise due to various factors, including different shipping options, currency conversions, or price changes by the supplier. To prevent financial loss or customer dissatisfaction, it's essential to take action to resolve this issue. Here are two effective methods to ensure accurate pricing: Double-check the Shipping Destination and Edit the Selling Price Directly on Zopi First, verify if the price has changed significantly by clicking on the product cost to view the supplier information. The list will show the old price, while the supplier information displays the most recent cost price. Zopi only displays the base standard cost of products sold to the USA on AliExpress. However, the actual cost may vary based on the country selected in the "Ship to" options on AliExpress. Ensure that the location and currency are consistent on both Zopi and AliExpress when cross-checking product prices. To update the price manually on Zopi, follow these steps: Go to the Product Center and click on the product name in the Mapped section. In the product details, navigate to the variants listing and edit the selling price for each variant. Click on the Save & update on store button once you have made the changes. Activate the Tracking & Update Feature To stay informed about any price changes from your supplier, activate the Tracking & Update feature. This feature allows Zopi to sync your product costs with AliExpress every 24 hours,... --- ### How to Earn Cashback with Zopi > Learn how to earn cashback with Zopi by shopping through Zopi suppliers. Discover tips to maximize your savings and track earnings easily. - Published: 2024-06-24 - Modified: 2025-11-12 - URL: https://help.zopi.io/how-to-earn-cashback-with-zopi.html The Zopi Cashback Program rewards you for fulfilling orders through Zopi — helping you boost your profit margins as your sales grow. This guide explains how the program works, how cashback is calculated, and how to qualify for higher rewards.   What Is Zopi Cashback? Zopi Cashback is a reward program that gives you a percentage of your fulfilled order value back when you process and deliver orders via the Zopi Order Center. The more you sell, the higher your cashback rate. Cashback is calculated automatically based on your monthly fulfilled GMV (Gross Merchandise Value).   Step-by-Step Guide to Earning Cashback Follow these simple steps to start earning cashback through Zopi: Step 1: Fulfill Orders via Zopi Order Center Only orders fulfilled through Zopi Order Center are eligible for cashback. Step 2: Ensure Successful Delivery Each order must have a synced tracking number and show status “Delivered. ” Step 3: Reach Your Monthly GMV Threshold Your cashback rate depends on your total fulfilled GMV (in USD) for the month:   Monthly Fulfilled GMV (USD) Cashback Rate < $1000 0% $1000 - $2999  0. 5% $3000 - $9999 1% > $10. 000 2% Yearly Plan bonus  +0. 5% Example Calculation: If your total fulfilled GMV for the month is $3,500 and you’re on a Yearly Plan, your cashback would be: 1% base rate + 0. 5% yearly plan bonus = 1. 5% total cashback => $3,500 × 1. 5% = $52. 50 cashback Reaching this GMV tier would earn you $52. 50 cashback for the month. Step 4: Cashback Credited... --- ### Boost Your Dropshipping Content Creation with Zopi’s AI Trio: Write – SEO – Image > Create captivating content quickly with AI writing tools. Discover tips and techniques to enhance your writing process and boost engagement today! - Published: 2024-06-24 - Modified: 2025-07-22 - URL: https://help.zopi.io/create-engaging-content-faster-with-ai-writing.html Are you a dropshipping store owner spending too much time writing product descriptions, optimizing SEO, or creating compelling product images? Zopi has introduced a powerful upgrade to streamline your workflow. Instead of one general AI writing tool, Zopi now offers a complete AI-powered content suite: ZopiWrite, ZopiSEO, and ZopiImage – designed to help you quickly create high-converting content, improve product visibility, and elevate your store’s professionalism in just minutes. Introducing Zopi’s AI Power Trio ZopiWrite – Instantly Create Clear, Persuasive Product Descriptions ZopiWrite helps you turn unstructured or dull product content into clear, compelling, and high-converting product descriptions that speak to your target audience. With just one click, you can generate multiple AI-crafted versions tailored for dropshipping success. You can also customize the language, tone of voice, and writing style to match your brand’s identity. ZopiSEO – Optimize Product Listings for Better Search Visibility No SEO expertise? No problem. ZopiSEO helps you automatically generate keyword-rich page titles and meta descriptions, increasing your chances of ranking higher on search engines and marketplaces. All suggestions are editable, allowing you to fine-tune the messaging to align with your brand voice. ZopiImage – Transform Product Photos into Click-Worthy Visuals ZopiImage allows you to refresh your product photos using AI-powered editing tools — no design skills required. Upload or select a base image, and the system will generate multiple visually enhanced versions with clean layouts, modern backgrounds, or even lifestyle mockups. Perfect for sellers who want to avoid generic supplier photos or copyright concerns.  ... --- ### Enable Order Update Emails on Shopify > Stay updated with your Shopify orders by enabling order update emails. Discover how to automate notifications and enhance customer communication today! - Published: 2024-06-24 - Modified: 2024-07-04 - URL: https://help.zopi.io/enable-order-update-emails-on-shopify.html If you have received tracking numbers from your suppliers, you can easily send fulfillment notification emails to your customers. Follow these steps to enable order update emails on Shopify: How to Enable Order Update Emails on Shopify From your Shopify admin, go to Settings. Select Notifications. Click on Customer notifications. Click the name of the notification you want to change: Order confirmation Shipping confirmation Shipping update For details on Shopify’s notification templates, refer to this informative article. Click Edit code. Once you have completed the settings, click Save. Not sure if your email templates have been customized? Check out this guide for more information. All done! After your orders are shipped, Zopi will synchronize tracking numbers from your supplier to Shopify and automatically trigger the emails to be sent to your customers. IMPORTANT NOTE: If you use a third-party app like Zopi and notice anything unusual, there may be a conflict with custom code from that app. Please contact our Support team for assistance. --- ### Get the Tracking Code update > Easily update your tracking code with our step-by-step guide. Enhance your Zopi experience and ensure accurate tracking today! - Published: 2024-06-24 - Modified: 2025-03-15 - URL: https://help.zopi.io/get-the-tracking-code-update.html If your supplier updates the order tracking number, you can utilize Zopi's Sync Order Status feature to automatically synchronize new tracking numbers with your store, ensuring that your customers receive the most accurate shipping information. Sync Order Status Steps to Sync Order Status Log in to Zopi and navigate to the Order Center. Click on Sync Order Status in the top right corner of the Order Center page. If you need to track orders placed manually on the supplier's site, Zopi allows you to manually input the tracking number. This feature enables synchronization of new tracking numbers and allows you to check various tracking statuses under the Shipment tab. Update Tracking Number Manually For AliExpress and Temu orders, you can manually update both the source and tracking numbers in the Placement tab of the Order Center, ensuring that your order information is always up-to-date. Steps to Update Tracking Number Manually From your Zopi dashboard, go to Order Center. Access the New Orders tab. Locate the selected order and click the three-dot icon next to the 'Fulfill Order' button in the action area. Select Manually Fulfill. In the pop-up, input the tracking number and click Save. Your order with the tracking number will be marked under the 'Awaiting Shipment' sub-tab within the Shipment tab and will automatically sync to Shopify. This allows you to access real-time status updates directly within Zopi, enhancing your order management efficiency. If the supplier has already shipped the order, Zopi will automatically update and categorize the... --- ### Get the Source Order Number > Easily locate your source order number with our step-by-step guide. Streamline your order management and enhance your shopping experience today! - Published: 2024-06-24 - Modified: 2025-03-15 - URL: https://help.zopi.io/get-the-source-order-number.html After placing an order, obtaining the supplier order number is essential for effective tracking. Remember, this number may vary depending on the supplier platforms you are using. Understanding Multi-source Order Numbers I. AliExpress Order Number AliExpress Order Numbers typically appear as follows: 502370139095420, 70050660905420, 86087307282773. To locate your order number on AliExpress, follow these steps: Visit the AliExpress website and log in to your account. Navigate to the My Orders section and find your selected orders. The Order No. is displayed next to the order details. II. Temu Order Number Temu Order Numbers always begin with 'PO'. To find your order number on Temu, follow these steps: Visit the Temu website and log in to your account. Click on your user avatar in the top right corner. From the left-hand menu, under Your orders, select All orders. The order number is displayed directly under each order entry. III. CJ Dropshipping Order Number CJ Dropshipping Order Numbers start with ‘SD’. To find your order number, follow these steps: Visit the CJ Dropshipping website and log in to your account. Go to My CJ > Store Orders > All and locate the order you wish to check. The source number corresponds to the CJ Order Number. How Zopi Facilitates Source Order Number Synchronization Once you automate order fulfillment through Zopi, the order will be moved to the Payment tab along with its order number. For Temu orders, they will be synced directly to the Paid - Waiting Shipment sub-tab under the Payment... --- ### Order Statuses in Zopi's Order Center > Check the status of your orders effortlessly! Follow our guide to track shipments and stay updated on your purchases with ease. - Published: 2024-06-24 - Modified: 2026-06-22 - URL: https://help.zopi.io/status-of-your-orders.html After your customers place orders on Shopify, Zopi automatically syncs them into the Place orders tab so you can track and manage fulfillment from one place. Understanding each order status helps you know exactly where an order is in the fulfillment process and what action may be required. Access the Place orders tab All synced Shopify orders can be found in: Zopi > Place Orders The Place orders tab organizes orders into different tabs based on their fulfillment status. Available tabs include: All Pending Shipping Fulfilled Closed These tabs help you quickly identify which orders need attention. Order Status Overview Status Meaning Pending Order has not been fulfilled yet Shipping Order has been paid to the supplier and is being processed or shipped Fulfilled Order has been successfully delivered Closed Order has been canceled Pending Orders The Pending tab contains orders that have not yet been fulfilled. This means: The order was synced from Shopify The supplier order has not been placed yet Payment has not been submitted to the supplier What should you do? Review the order and proceed with fulfillment when ready. Typical workflow: Customer places order → Order appears in Pending → Make fulfillment → Order moves to Shipping Shipping Orders The Shipping tab contains orders that have already been processed and paid to the supplier. At this stage: The order has been submitted successfully Payment has been completed The supplier is processing the order Tracking information may become available To view the exact shipping progress, open... --- ### Cancel Fulfillment Request on Shopify > Easily cancel your fulfillment requests on Shopify with our step-by-step guide. Streamline your order management today! - Published: 2024-06-24 - Modified: 2024-11-26 - URL: https://help.zopi.io/cancel-fulfillment-request-on-shopify.html Once an order has a Fulfillment in progress status, the option to cancel the order is no longer available in Shopify. To regain this option, you must first cancel the fulfillment request and revert the order status to Unfulfilled. Cancel/Revert the Fulfillment Request Steps to Cancel Fulfillment Request From your Shopify admin, navigate to Orders. Select the order for which you want to cancel the fulfillment. In the Fulfillment in progress section, click the Three-dot icon, then choose Request cancellation. Click the Three-dot icon again and select Revert to unfulfilled. This order will now be marked as Unfulfilled in Shopify. Cancel an Order on Shopify After completing the steps above, you can now proceed to cancel your order on Shopify. Steps to Cancel an Order: On the order details page, click on More Actions. Select Cancel Order. A popup will appear. In the Refund payment section, choose how you want to process the refund: To issue a full refund now, select Now. To issue a refund later, select Later. IMPORTANT NOTE: A refund can only be sent to the original payment method. If a customer no longer has access to that payment method, they need to contact their bank or agency to claim the funds after the refund is processed. In the Reason for cancellation drop-down menu, select the reason for the order cancellation. Optional: In the Staff note field, enter an internal note regarding the order cancellation. Optional: To restock the refunded items to your inventory, select Restock inventory... . --- ### Cancel An Order on Shopify > Easily cancel your order with our step-by-step guide. Discover how to manage your purchases and ensure a hassle-free experience today! - Published: 2024-06-24 - Modified: 2024-11-13 - URL: https://help.zopi.io/cancel-an-order.html If you operate a Shopify store, you may need to cancel orders for various reasons. Please note that you can only cancel orders with a fulfillment status of Unfulfilled. Follow the steps below to learn how to effectively cancel an order on Shopify. How to Cancel an Order on Shopify Step-by-Step Guide to Cancel an Order From your Shopify admin, navigate to Orders. Select the order you wish to cancel. Click on More Actions > Cancel Order. Once you select that option, a popup will appear: In the Refund payment section, choose how you want to process the refund: To issue a full refund now, select Now. To issue a refund later, select Later. IMPORTANT NOTE: A refund can only be sent to the original payment method. If a customer no longer has access to that payment method, they need to contact their bank or payment agency to claim the funds after the refund is processed. In the Reason for cancellation drop-down menu, select the reason for the order cancellation. Optional: In the Staff note field, enter an internal note regarding the order cancellation. Optional: To restock the refunded items to your inventory, select Restock inventory. Optional: To notify your customer about the order cancellation, select Send a notification to the customer. Click on Cancel Order. If the order status is Fulfillment in progress, you cannot cancel the order from the front end. You must first cancel or revert the fulfillment request. For detailed instructions, please refer to this guide... . --- ### Duplicate a Fulfilled Order on Shopify > Easily duplicate fulfilled orders on Shopify to streamline your workflow. Follow our step-by-step guide for efficient order management today! - Published: 2024-06-24 - Modified: 2025-04-17 - URL: https://help.zopi.io/duplicate-a-fulfilled-order-on-shopify.html Please note that Zopi will only synchronize orders with the PAID and UNFULFILLED statuses to the Orders Center page in the app. This feature allows you to fulfill orders with just a few clicks, significantly saving you time and effort. If you accidentally fulfilled an order on Shopify, you can easily rectify this by duplicating the order. How to Duplicate a Fulfilled Order on Shopify From your Shopify admin, navigate to the Orders page and select the order you wish to duplicate. Click the More Actions dropdown and select the Duplicate option. Click on Add discount and apply a 100% discount since your customer has already paid for the original order. Click Mark as paid in the collect item section. In the pop-up, click Create order. Now, you can go to the Order Center in Zopi and access the Ready to order sub-tab under the Placement tab to check the draft order. From there, you can place it with your suppliers. --- ### How to Place Orders Manually on Temu > Easily place orders manually on Temu with our step-by-step guide. Streamline your shopping experience and start saving time today! - Published: 2024-06-24 - Modified: 2026-05-25 - URL: https://help.zopi.io/place-orders-manually-on-temu.html In exceptional cases where you need to place a manual Temu order, Zopi allows you to enter the Temu Order Number and instantly update the order status on Zopi. How to Order Manually and Pay on the Temu Site Step-by-step Guide to Placing a Manual Order on Temu Follow these steps to successfully place a manual order on the Temu website: Visit Temu and log into your account. Select the items you wish to purchase. Click the Add to Cart button for each item you want. Review your cart and adjust quantities as needed. Click the Checkout button. Enter your shipping address and choose your preferred shipping method. Select your payment method (Card, PayPal, Apple Pay, Google Pay). Review your order details and click Place Order to complete the purchase. How to Get the Order Number and Update Order Status on Zopi The Temu Order Number is generated immediately upon placing your order and always starts with 'PO'. To find your order number on the Temu site, follow these steps: Steps to Retrieve Your Temu Order Number In your Temu account, click on your user avatar in the top right corner. From the left menu, under Your Orders, select All Orders. The order number is displayed directly under each order entry. Click Copy. How to Update the Order Status on Zopi Steps to Update Your Order Status in Zopi Log in to Zopi Go to the Place orders tab Open the Pending sub-tab Select the order you want to update... --- ### How to Place Orders Manually on AliExpress > Easily place orders manually on AliExpress with our step-by-step guide. Streamline your purchasing process and enhance your dropshipping experience today! - Published: 2024-06-24 - Modified: 2025-06-27 - URL: https://help.zopi.io/place-orders-manually-on-aliexpress.html In certain situations, you may need to place orders manually. Zopi allows you to do this by entering the Source Order Number and updating the order status. Follow the instructions below for detailed guidance on how to manually place orders and manage them effectively. How to Order Manually and Pay on the AliExpress Site Step-by-Step Guide to Manually Order on AliExpress Visit AliExpress and log into your account. Search for the product you want to purchase. Select the Size, Color, and Shipping Method on the product page, then click Buy Now to place your order. If you want to buy multiple items, click Add to Cart and combine your orders in the shopping cart. Enter your shipping address. Choose a payment method, enter your payment information and card details, then click Confirm. Finally, click Place Order. How to Get the AliExpress Order Number When you make a purchase on AliExpress, an order number is generated immediately. The format of these order numbers looks like this: 502370139095420, 70050660905420, or 86087307282773. To find your order number, follow these steps: Steps to Retrieve Your AliExpress Order Number Log into your AliExpress account and go to the My Orders section to find your selected orders. The Order Number is displayed next to the order details. Click Copy to save the order number. How to Update the Order Status on Zopi Steps to Update Your Order Status in Zopi Log into Zopi and navigate to the Order Center > Placement tab. Go to the Ready... --- ### Order Failure Reasons and Solutions > Struggling with a failed order on Zopi? Discover common reasons and quick solutions to successfully place your order. Get back on track now! - Published: 2024-06-24 - Modified: 2025-04-28 - URL: https://help.zopi.io/place-order-failed-explained.html Zopi is committed to simplifying the order fulfillment process for users. However, challenges may arise during order placement. It's crucial to recognize common errors you might encounter while using Zopi. Below is a comprehensive list of these errors along with their solutions. Error Messages Reasons Solutions Operations Incorrect information. Update Phone number is required to fulfill. Update customer info Some or all required customer information, including phone numbers and fields marked with an asterisk (*), is incorrect or missing due to AliExpress regulations. Locate the order with an error and click the red diamond-shaped or gray circular icon next to the order ID. In the Pop-up, click Update / Update customer info. Fill in all required information, including the phone number and fields marked with an asterisk. Click Save to apply the changes. Once completed, click Fulfill order to proceed. Check the list to learn which countries have specific order requirements due to AliExpress regulations or customs clearance rules. Learn how to fix failed orders missing phone numbers due to AliExpress regulations. Item is not available. Change source The product mapping data is lost; either the supplier's URL link is unavailable or the variants are missing. Locate the order with an error and click the red diamond-shaped icon next to the order ID. In the Pop-up, click Change source. In the Map supplier card, add a new supplier product link in the Supplier’s product field. Select the corresponding new supplier’s variant to match the store’s variants, then click Map. Click... --- ### Change the Customer's Shipping Address on the Order > Easily update a customer's shipping address before fulfilling their order. Follow our step-by-step guide to ensure smooth delivery and customer satisfaction. - Published: 2024-06-24 - Modified: 2024-12-17 - URL: https://help.zopi.io/change-a-customers-shipping-address-before-fulfilling-the-order.html Occasionally, after an order is placed in your Shopify store, a customer may request to change the shipping address. To ensure timely delivery, it's essential to update the shipping address before fulfilling the order. How to Change the Customer's Shipping Address on Orders Method 1: Change the Address in Shopify Admin Navigate to your Shopify admin > Orders. Select the order you wish to modify. Click the Three-dot icon and choose Edit shipping address. Modify the shipping address and click Save. Method 2: Change the Address in the Zopi App Log in to Zopi > Order Center > Placement. In the Ready to order tab, locate the order you want to edit and click the dropdown arrow next to the customer’s name. In the customer information form, update the required details. Click Save to confirm the changes. --- ### Change the Quantity of an Order > Easily adjust your order quantity with our step-by-step guide. Discover how to change your order on Zopi and ensure you get exactly what you need! - Published: 2024-06-24 - Modified: 2026-05-25 - URL: https://help.zopi.io/change-the-quantity-of-an-order.html If your customer wants to change the order quantity after it has been received in your store, please follow the solutions below before placing the order in Zopi. How to Change the Quantity of an Order To effectively change the quantity of an order, you will need to make adjustments directly in your Shopify store. Method 1: Change the Number of Products in Your Order Follow these steps to modify the quantity of products in an existing order: Log in to Shopify > Orders. Click on the order for which you want to change the quantity. Click Edit at the top right of the order details page. On the Edit order page, click Adjust quantity. In the pop-up, enter the new number in the Quantity field and click Done. Click Update order. Method 2: Duplicate Your Order and Change the Quantity If you prefer to create a new order with the updated quantity, follow these steps: Log in to Shopify > Orders. Click the order for which you want to change the number of items. Click More actions at the top right of the order details page and select Duplicate from the drop-down menu. On the newly created order details page, adjust the number in the Quantity field and click Update draft order. Click Collect payment > Mark as paid. In the pop-up, click Create order. Now, you can go to Zopi => Place order tab to check and fulfill your order automatically with Zopi. If you have any questions or... --- ### How to create a test order on Shopify? > Easily create a test order on Shopify to streamline your store setup. Follow our step-by-step guide and ensure everything runs smoothly! - Published: 2024-06-24 - Modified: 2025-09-05 - URL: https://help.zopi.io/create-a-test-order-on-shopify.html If you're new to dropshipping or using Zopi, you may feel uncertain about how to process orders effectively. This comprehensive guide will help you create a test order on Shopify, which is particularly useful when you need to place an order on behalf of a customer. Steps to Create a Test Order on Shopify Log in to Shopify and navigate to Orders. Click on Create order located at the top right of the Orders page. In the Products section, click Browse to select your desired product variants, then click Add. In the Customer section, search for an existing customer or click Create a new customer to add a new one. Click on Collect payment and then select Mark as paid. In the pop-up window, click on Create order.   After completing these steps, your new test order will sync seamlessly with Zopi. You can then visit the Order Center page and check the Order placement tab to view your test order. To learn how to fulfill your order with Zopi, check out this guide. --- ### How to Fulfill Orders with Zopi > Streamline your order fulfillment process with the Zopi app. Automate tasks and save time—start fulfilling orders effortlessly today! - Published: 2024-06-24 - Modified: 2025-09-05 - URL: https://help.zopi.io/fulfill-orders-automatically-with-the-zopi-app.html Fulfilling orders efficiently is crucial for maintaining customer satisfaction and streamlining your dropshipping operations. When a customer places an order in your Shopify store, Zopi automatically syncs it to the Order Center. From there, you can process and fulfill the order based on the source: AliExpress, Zopi Suppliers: Fulfillment via API (faster, fully automated). Temu, Amazon, eBay: Fulfillment via Chrome Extension. Accessing Order Placement To begin fulfilling an order, follow these steps: Navigate to Order Center and select the Order Placement tab. Choose the order you wish to fulfill. You will see two fulfillment methods available: Via API (for AliExpress, Zopi Suppliers) and Via Extension (for Temu, eBay, and Amazon) Supplier Options When selecting a fulfillment method, you have the option to choose your supplier: Use unlinked fulfillment if possible (default setting) Keep the current supplier 👉 Note: If you want Zopi to automatically switch orders to a Zopi supplier based on your setup conditions, keep the default option as "Use unlinked fulfillment if possible. " However, if you prefer to maintain the current supplier, switch to the "Keep current supplier" option. Fulfillment via API (AliExpress and Zopi Suppliers) For orders from AliExpress and Zopi Suppliers, you can fulfill them using the API method: Choose either: Fulfill Item: Fulfill individual items with the supplier you select. Fulfill All Items: Fulfill all products in orders. Once fulfillment is complete, the Zopi app will switch to the Make Payment tab. Click Make Payment to pay the supplier. Fulfillment via Extension (Temu, eBay, Amazon... ) For orders from Temu, eBay, Amazon, and others,... --- ### Set Default Message to AliExpress Suppliers > Easily communicate with your suppliers by writing effective notes. Discover tips and templates to streamline your supplier interactions today! - Published: 2024-06-24 - Modified: 2025-09-05 - URL: https://help.zopi.io/write-a-note-to-the-suppliers.html When placing orders, you may have specific requirements for your suppliers. Utilize the Set Default Message to Supplier feature to communicate directly with your supplier during the ordering process. Please note that this feature is exclusively available for AliExpress as the order source. Follow the steps below to set it up effectively. How to Set Default Message to AliExpress Supplier Step-by-step to Set Default Message for AliExpress Supplier Log in to Zopi > Order Center > Order Settings. Locate the Order processing section. Scroll down to find Marketplace fulfillment setting. Check the box to Set the default message for the supplier. Type the message you want to send to the supplier. Click Save.   TOP TIP: You can write a note for your suppliers about your order, providing detailed instructions to ensure accuracy and satisfaction. Here are some template messages you can use to communicate effectively with your suppliers: We are doing dropshipping! Please don’t include any invoices or promotional materials in the package. Products are fragile; please handle with care. Please wrap the product nicely and carefully. The product should be shipped during working hours only. Leave the products at the door mailbox. The product is oversized; please assist the customer in leaving it at the post office upon arrival. The product should be exactly as described. Remove the old information about your product and update it with my product details (e. g. , price). If you have any questions or need assistance, feel free to contact our Support Team. --- ### Meet Order Requirements for Specific Countries > Ensure your orders meet country-specific requirements effortlessly. Discover essential guidelines and tips to streamline your international shipping process. - Published: 2024-06-24 - Modified: 2024-12-02 - URL: https://help.zopi.io/meet-order-requirements-for-specific-countries.html To comply with supplier regulations and customs clearance rules, orders shipped to specific countries must meet certain requirements. This ensures that your suppliers can efficiently process the orders and that your shipments arrive without delays. Order Requirements for Specific Countries Country Phone Number Name Spacing Customs Clearance Info Postal Code VAT Information Brazil ✔️ ✔️ ✔️ CPF Number ✔️ Mexico ✔️ ✔️ ✔️ RFC/CURP ✔️ Chile ✔️ RUT Number ✔️ South Africa ✔️ National ID/Passport Saudi Arabia & UAE ✔️ ✔️ ✔️ Israel ✔️ ✔️ France ✔️ ✔️ ✔️ ✔️ VAT ID, Company Name Portugal ✔️ ✔️ Japan ✔️ ✔️ Korea ✔️ ✔️ Custom Clearance Information ✔️ Canada ✔️ ✔️ Italy ✔️ ✔️ IMPORTANT NOTE: Brazil: The Tax ID number required is known as CPF (Cadastro de Pessoas Físicas), which consists of 11 digits. Chile: The Tax ID number required is known as RUT (Rol Único Tributario), which consists of 9 digits. After a customer places an order, you can find their CPF/RUT number on their order details page. If this information is missing or incorrect, you must contact the customer to obtain the correct details. Otherwise, you won't be able to continue fulfilling orders in Zopi. --- ### Order Center: Now More Powerful and User-Friendly Than Ever > Discover the new features in Zopi's Order Center that make managing and fulfilling your dropshipping orders faster and easier than ever. - Published: 2024-06-24 - Modified: 2026-07-02 - URL: https://help.zopi.io/order-center-now-more-powerful-and-user-friendly-than-ever.html The Order Center has been upgraded to make order management faster, clearer, and easier. With improved navigation, clearer statuses, and detailed tracking tags, you can monitor every order from a single workspace and take action more efficiently. What's New in the Order Center The updated Order Center introduces several improvements to help you manage orders with less effort: New order tabs for faster navigation Clear fulfillment statuses to understand order progress at a glance A redesigned order list with key information displayed in one view These updates help reduce manual work and make it easier to prioritize the orders that need your attention. New Order Tabs The Order Center now organizes your orders into dedicated tabs based on their fulfillment stage. Navigate to: Zopi > Place Orders Available tabs include: All – View every order in your store Pending – Orders waiting to be fulfilled Shipping – Orders currently in transit Fulfilled – Completed orders Closed – Orders that are no longer active Using these tabs helps you quickly focus on the orders that require action instead of searching through the entire order list. Clearer Fulfillment Status Each order now displays a Fulfillment Status that shows its current stage. Common statuses include: Pending - Waiting to be fulfilled Shipping – Fulfilled and currently in transit Fulfilled – Successfully delivered These statuses provide an instant overview of your fulfillment progress without opening each order individually. Improved Order List Layout The redesigned order list displays the most important information in one place,... --- ### Delete products from the Shopify store > Easily remove unwanted products from your Shopify store with our step-by-step guide. Streamline your inventory management today! - Published: 2024-06-24 - Modified: 2024-12-13 - URL: https://help.zopi.io/delete-products-from-the-shopify-store.html Deleting a product from Mapped products can significantly impact your mapping and may affect your orders. Follow the detailed instructions below to ensure a smooth deletion process. How to Delete Products Method 1: In the Shopify Admin Navigate to your Shopify admin > Product page. Select the products you wish to delete. Click the Three-dot icon "... " and choose Delete products. You can also delete a specific product directly from its description page by clicking the red Delete product button located at the bottom of the page. Method 2: In the Zopi App Log in to Zopi > Product Center > Mapped. Check the box next to each product you want to delete. Click the Three-dot icon and select Delete product. This action will permanently delete the product from the Product Center. To also remove it from your Shopify store, check the box for Delete on Shopify store. In the pop-up window, click Delete. To bulk-delete products, click the checkbox in the header row to select all products > Three-dot icon > Delete product. --- ### How to Update Supplier for a Product or Order in Zopi > Easily update your supplier information on Zopi with our step-by-step guide. Streamline your operations and keep your data accurate today! - Published: 2024-06-24 - Modified: 2025-07-22 - URL: https://help.zopi.io/learn-how-to-update-supplier.html In the world of dropshipping, suppliers can go out of stock, raise prices, or stop delivering to certain countries—putting your business at risk. That’s where Zopi’s Update Supplier feature comes in. It allows you to replace an unavailable supplier with a better one, either for the entire product or a specific order. In this guide, you'll learn what the Update Supplier feature is, why it's critical for your success, and how to use it from both the Product Center and the Order Center. What is Update Supplier? Update Supplier is a feature in Zopi that lets you change the source of a product from one AliExpress supplier to another. You can use this feature in two ways: From the Product Center: Replace the default supplier for all future orders of a product. From the Order Center: Replace the supplier only for one specific order if the original one is out of stock or cannot ship to the buyer’s country. Instead of deleting and re-importing products, you can simply paste a new AliExpress link and remap your variants with just a few clicks. Why is Update Supplier Important for Dropshipping? Dropshipping relies on your supplier's reliability. But issues can arise: Supplier goes out of stock Cannot ship to buyer's location Shipping times too long Higher pricing than other options Zopi’s Update Supplier feature helps you stay agile and profitable by letting you: Fix supplier issues on live orders instantly Prevent lost sales from products being out of stock Speed up delivery... --- ### How to Use the Split Product Feature in Zopi > Easily split products for Shopify to streamline your inventory management. Discover step-by-step guidance to enhance your store's efficiency today! - Published: 2024-06-24 - Modified: 2025-07-22 - URL: https://help.zopi.io/split-products-for-shopify.html Managing a wide range of product variants can be challenging for any dropshipping store. The Split Product feature in Zopi helps you turn a multi-variant item into individual product listings—giving you more control over how each variant is priced, promoted, and fulfilled. In this article, you will learn how to split a product in Zopi, why it matters for your business, and how to use this feature to improve product management and customer experience. What is Split Product? The Split Product feature allows you to divide one product with multiple variants, such as color, size, or style, into separate, standalone product listings in your store. Once split, each variant becomes an individual product that you can: Edit independently, including titles, descriptions, and images Assign unique pricing or promotional strategies Push to your Shopify or WooCommerce store as a separate item Fulfill individually during order processing This feature is especially useful when importing products from marketplaces like AliExpress, Amazon, Zopi. eBay or Temu, where many listings contain several variants under one product. Why is Split Product Important for Dropshipping? While grouping variants under a single product can seem convenient, it often limits your flexibility when managing, promoting, or fulfilling orders. Here are some of the key advantages of using the Split Product feature in your dropshipping store: Showcase best-selling variants as standalone items to improve visibility and conversions Simplify your store layout by avoiding overly complex variant menus Set different prices for each product based on cost, perceived value, or marketing goals... --- ### Master the Active Product Editor > Master new product editor in Zopi to enhance your dropshipping experience. Learn to create, edit, and optimize product listings effortlessly. - Published: 2024-06-24 - Modified: 2025-07-22 - URL: https://help.zopi.io/master-the-new-product-editor.html The Active Product Editor centralizes your variant management, enabling you to efficiently edit (add, remove, or update) variants directly within the app without needing to switch back to Shopify.   It replicates Shopify’s user-friendly interface, offering a seamless way to modify product details and enhance your browsing experience. ZopiImage ZopiImage helps you quickly transform existing product images into fresh, high-converting visuals. Powered by AI specifically designed for dropshipping, you can simply upload or select a base image — the system will automatically generate new versions with optimized styles, backgrounds, and layouts. Use ZopiImage to personalize your product visuals, especially if you prefer not to use supplier images or have concerns about copyright and content duplication. ZopiWrite ZopiWrite helps you swiftly transform messy or unstructured product content into clear, compelling, and ready-to-sell listings. With AI prompts tailored for dropshipping, simply click “Apply Zopiwrite” to instantly create descriptive product names and optimized product descriptions. Review multiple generated versions, choose the one that fits best, and apply with a single click. You can also customize the language, tone, and writing style to match your brand's voice and target audience. ZopiSEO ZopiSEO helps you automatically optimize your product listings for search engines with AI-generated SEO content. With just one click, generate clear, keyword-rich page titles and engaging meta descriptions designed to boost organic visibility and click-through rates. Use ZopiSEO to enhance your product discoverability without manual SEO writing. You can also review and customize the content to better align with your brand’s tone and audience... . --- ### Customize Product Details > Easily customize your product details on Zopi to enhance your online store. Discover step-by-step instructions and optimize your listings today! - Published: 2024-06-24 - Modified: 2025-12-19 - URL: https://help.zopi.io/customize-product-details.html After importing a new product to the Product Center page, you can easily edit the product details using the AI Enhance feature. Follow the steps below to effectively customize your product details for better visibility and sales. Steps to Customize Your Product Details Log in to Zopi > Product Center. Click the product name, and a product detail window will appear for editing.   1. Image tab   Check or uncheck the boxes next to the images to select which pictures will appear in the Media section of your product details page. Click and drag to replace the standard thumbnail with your chosen images. Click Add media to upload images from your computer. 2. Content Preview Tab Find ZopiWrite and ZopiSEO to quickly enhance your product titles and descriptions. These tools help you create professional, persuasive, and keyword-optimized content for your store in seconds. To add new images to the description, click the image icon in the toolbar. You can upload your image by browsing your files or pasting a URL. 3. Pushed Variants Tab Split product by variant to create a product with fewer variants. Deselect variants that you do not want to sell and check the inventory available for each variant. Hover over the total cost to view individual product and shipping costs. Tick or untick the boxes in the compare at price section, which appears on your store’s product page. Check the shipping info to see if a product can be shipped to a specific country. If it... --- ### Tracking & Update: Cost & Stock Management > Stay on top of your inventory with Zopi's tracking updates. Discover cost-effective stock management solutions to streamline your business today! - Published: 2024-06-24 - Modified: 2025-11-06 - URL: https://help.zopi.io/tracking-update-cost-stock-management.html Are you looking to prevent lost sales due to out-of-stock or overpriced Zopi and AliExpress products? If so, you need to explore Zopi’s new feature: Product Monitoring. What is Product Monitoring? The Product Monitoring feature enables you to monitor and update the cost and stock levels of your products in real-time. Zopi synchronizes your product information with Zopi Suppliers and AliExpress every 24 hours, ensuring you always have the most current data available. How to Set Up Product Monitoring Follow these steps to effectively set up the Product Monitoring feature in Zopi: Log in to Zopi > Settings & Billing. Locate the Product Monitoring section. Choose your preferences for handling changes from your supplier: Variant is out of stock: Select Do nothing or Set as draft for product status, and Select Do nothing or Set stock to 0 for variant Variant loses supplier link: Select Do nothing or Set as draft for product status, and Select Do nothing or Set stock to 0 for variant For a supplier who increases the price: Enter your desired percentage change, select Do nothing or Update price based on “Auto-pricing rule” and select Do nothing or Set as draft for product status. Also, you can add another tracking option by clicking on “Add tracking” Low stock level: Enter your desired stock change. Select Do nothing or Set as draft for product status, and Select Do nothing or Set stock to 0 for variant. For a supplier who decreases the price: Enter your desired percentage... --- ### Set Pricing Rules and Assign Cent > Easily set pricing rules and assign cents in Zopi to optimize your sales strategy. Discover how to enhance your pricing today! - Published: 2024-06-24 - Modified: 2025-07-25 - URL: https://help.zopi.io/set-pricing-rules-and-assign-cent.html Setting the price for the products you sell in your store is crucial for ensuring profitability. Your selling price must always exceed the cost charged by your supplier. At Zopi, you can leverage the Pricing Rules feature to automate your product pricing effectively. Follow the steps below to set it up quickly and efficiently. Set Pricing Rules To establish pricing rules for your products, follow these instructions. The rules will take effect once saved, allowing for streamlined pricing management. Steps to Set Up Pricing Rules Log in to Zopi > Settings & Billing > Selling Price. Select your desired pricing rule type by clicking the corresponding radio button. Cost Range: Set a cost range to determine new product prices. This is particularly useful for a diverse product range. You can add multiple cost ranges using the “Add Cost Range” button. Selling Price: The price displayed on your storefront. You can use "Multiply" or "Plus" techniques to set product prices for desired profit. Multiply: Multiply the original product price by your chosen factor. Plus: Add a specific amount to the original product price. Compare at Price: This feature helps create artificial sales in your Shopify store. Set your desired "Multiply" or "Plus" to configure it. Disable this option if you don't want to display the comparison price, but ensure that the "Compare At Price" is higher than the "Selling Price". Set Assign Cents Zopi allows you to set a specific cent value for your prices, enhancing pricing precision. For example, if... --- ### Product Center: Manage Product Listings In One Unified Dashboard > Manage your product listings effortlessly with Zopi's Product Center. Learn how to add, edit, and track inventory in one unified dashboard. - Published: 2024-06-24 - Modified: 2026-01-15 - URL: https://help.zopi.io/product-center-manage-product-listings-in-one-unified-dashboard.html Zopi’s Product Center is designed to simplify how you manage product listings across your dropshipping business. With this update, product management becomes more centralized, flexible, and efficient—helping you spot issues faster and keep your catalog running smoothly. The Product Center eliminates unnecessary steps after importing products and gives you a single place to organize, monitor, and optimize everything related to your products. How Products Appear in the Product Center Products can be added to the Product Center in multiple ways, giving you flexibility when building and managing your catalog. Your products will appear here when you: Push products to your store from the Favorites list Push products directly from the Product Catalog Add products by product URL Sync products from Shopify Import products using the Zopi Chrome Extension All imported products are automatically centralized in the Product Center for easier tracking and management. Product Tabs for Better Visibility To help you quickly assess product health and supplier connections, products are grouped into clear tabs: All: Shows every product in your system, including active products, drafts, stock issues, and supplier-missing items. Normal: Displays products that are working properly with no detected stock or supplier issues. Stock Issue: Lists products with inventory problems, such as unavailable or out-of-stock variants. Supplier Missing: Shows products that are no longer connected to a supplier and need to be remapped. These tabs help you identify and resolve issues before they impact your sales. Active Products The Active section displays products that have been pushed to your... --- ### Look for Potential Dropshipping Products > Discover how to find potential dropshipping products effortlessly. Boost your sales and streamline your business with our expert tips and strategies! - Published: 2024-06-21 - Modified: 2026-05-04 - URL: https://help.zopi.io/look-for-potential-dropshipping-products.html Before starting a new business, conducting thorough research is essential. Here are three effective ways to source products for import: Utilize the Product Catalog Page Zopi simplifies your search for a diverse range of products from various suppliers. Each supplier is carefully vetted before being listed on the Product Catalog page, ensuring you have access to quality options. The Product Catalog Page on Zopi makes it easy to discover a wide range of high-quality products from various vetted suppliers. Every supplier is carefully reviewed before being listed, ensuring you get access to reliable and top-grade options. 1. Start Your Product Research You can search for products in multiple ways: Enter keywords related to the product you want. Paste a URL of a desired item. Upload an image of the product to find matching products. Apply filters to narrow down your search based on category, supplier, price, ship to or other criteria.   2. View Product Details via the Product Card Click on a Product Card to open the Product Detail page. Here, you’ll find a detailed product overview including: Price range: The listed selling price for different variants. Shipping fee & time: Estimated processing and shipping duration Potential profit: Automatically calculated based on retail price and cost. Variant & destination selector: Choose a specific product variant and shipping country from the dropdown menus. The default shipping destination is set to the United States, but you can change it anytime. Below the main section, you can explore: Product content: Includes the supplier’s product... --- ### Change Zopi language > Easily change the language settings in Zopi to enhance your user experience. Follow our simple guide to customize your language preferences today! - Published: 2024-06-21 - Modified: 2025-03-16 - URL: https://help.zopi.io/change-zopi-language.html The Zopi app now supports multiple languages, including English, Arabic, French, Portuguese (Brazil), German, Italian, Dutch, Spanish, and Chinese. You can easily switch between these languages as needed. How to Change Language in the Zopi Web App Step-by-Step Instructions to Change Language: Log in to Zopi. On the right side of the Top Bar, select your preferred language from the drop-down menu. IMPORTANT NOTE: If a language is not included in the available Zopi list, it will default to English. In the Embedded App, the Zopi language will match the language preferences set in your Shopify admin. Learn more here. Congratulations! The app is now set to your selected language. The next time you open the app, it will display in the chosen language. --- ### Set Up Notifications in Zopi > Stay updated with Zopi by setting up notifications effortlessly. Discover how to customize alerts and never miss important updates again! - Published: 2024-06-21 - Modified: 2025-04-04 - URL: https://help.zopi.io/set-up-notifications-in-zopi.html Keeping track of your supplier products and orders is essential for smooth operations. With the Zopi Notification feature, you can receive real-time updates about important information related to products, suppliers, and orders. Here’s what’s new in notifications as of March 25, 2024. A New Look User Interface The user interface (UI) has been redesigned for easier and more efficient notification management. Notifications now appear in the slide bar at the top right of each page, providing a clutter-free view of insights. Take action directly from notifications, whether it’s a product update, supplier issue, or order status change. How to Configure Notification Settings in Zopi Log in to Zopi. Click the bell icon in the upper right slide bar. Click on the Notification settings button. 4. In the Notification method section: Tick the Web Push checkbox to receive real-time updates on your computer. Click Allow when prompted by your browser to enable desktop notifications. (Optional): Opt in or out of email notifications. To disable email notifications, uncheck the Email checkbox. (Optional): Enable or disable in-app notifications. To hide notifications within the app, uncheck the In-app checkbox. 5. In the Notification types section, select your preferences for each type of notification. IMPORTANT NOTE: To enable Auto tracking & update settings and receive related notifications, upgrade to the Starter plan or higher. 6. Click Save. Once you complete the settings, notifications will appear whenever there’s an update. With the revamped Zopi Notification feature, managing your dropshipping business has never been easier. Activate notifications,... --- ### Link Zopi with your AliExpress account > Easily connect Zopi with your AliExpress account to streamline your dropshipping process. Start automating your orders today for greater efficiency! - Published: 2024-06-21 - Modified: 2025-03-16 - URL: https://help.zopi.io/link-zopi-with-your-aliexpress-account.html To efficiently place orders on AliExpress and synchronize product and order data, you need to link your Zopi account with your AliExpress account. Method 1: In the Account Menu Steps to Connect Your AliExpress Account via the Account Menu Log in to Zopi. Navigate to the Settings & Billing page and select Account. Locate the Source Account section and click on Connect. Complete the necessary steps based on your AliExpress account login status: If your AliExpress account is already logged in, click Authorize on the AliExpress binding page. If not, enter your Email and Password, then click Sign in. The connection will be established after logging in. Once completed, your account will be successfully connected to AliExpress. Method 2: In the Source Order Settings Steps to Connect Your AliExpress Account via Source Order Settings From the Zopi dashboard, go to Settings & Billing and select Order. Find the Source Order Settings section, where AliExpress is set as the default option. Click Connect now. Complete the necessary steps based on your AliExpress account login status: If your AliExpress account is already logged in, click Authorize on the AliExpress binding page. If not, enter your Email and Password, then click Sign in. The connection will be established after logging in. You can choose either method based on your preference. After authorization, you can continue processing your orders from Zopi. --- ### Install the new Zopi Extension 2025 > Easily enhance your Zopi experience with our new extension. Follow our step-by-step guide to install and start using it today! - Published: 2024-06-21 - Modified: 2025-05-23 - URL: https://help.zopi.io/install-use-the-new-zopi-extension-2025.html Zopi Extension 2025 is your comprehensive solution for product research, store insights, and effortless product imports. With AI-driven analysis and historical trend data, Zopi empowers you to identify successful AliExpress and Temu products while offering valuable insights into publicly accessible Shopify store data—without compromising private user information. By installing the Zopi Extension, you can unlock its full potential to elevate your dropshipping business. How to Install the Zopi Extension Open the Chrome Web Store. Search for "Zopi" in the search box and select Zopi - Dropshipping Sidekick for AliExpress & Shopify, or click this link. Click Add to Chrome next to the Zopi Extension name. You will be redirected to the registration page. Follow the steps based on your Zopi account login status: If you already have a Zopi Omni Dropship account and have previously logged into the app, you will be redirected to the Account & Billing page of the Zopi Extension to review your current plan. If you have a Zopi Omni Dropship account but haven't logged in yet, log in using your Google or Facebook account, or enter your email and password. After logging in, you will be redirected to the Account & Billing page to review your current plan. If this is your first time accessing Zopi and you don't have an account, click Sign up for and fill in your details to create a new account. Once registered, wait for the page to refresh and select a plan ranging from FREE to 199. 9 USD/month. Check... --- ### Install the Zopi app to your Shopify store > Discover how to install the Zopi app easily. Follow our step-by-step guide: Step 1: Log in to your Shopify admin - Published: 2024-06-21 - Modified: 2025-06-24 - URL: https://help.zopi.io/install-the-zopi-app.html Are you ready to elevate your dropshipping business with Zopi but unsure where to begin? Don’t worry, we’re here to assist you! Follow this comprehensive guide to install the Zopi app effortlessly. Step-by-Step Guide to Installing the Zopi App Log in to your Shopify admin and navigate to the Apps section. Search for Zopi in the search bar or go directly to the Zopi app page. Click Install to add Zopi to your store. * The Zopi app is now successfully installed and will appear in your Apps list. Congratulations! You have successfully installed the Zopi app and are now ready to enhance your dropshipping experience. >> Learn more about What is Zopi here. --- ### Get started with Zopi > Get started with Zopi effortlessly! Follow our easy guide to set up your account and unlock powerful features for your business today! - Published: 2024-06-21 - Modified: 2025-06-24 - URL: https://help.zopi.io/get-started-with-zopi.html Zopi offers an automated dropshipping solution equipped with both standard and advanced features. To effectively optimize and enhance your dropshipping business, follow the steps outlined below to get started. How to Create Your Zopi Account 1. Install the Zopi App You can install Zopi directly from your Shopify store. Once the installation is complete, a Zopi account will be created automatically for you. 2. Choose Your App Plan Select a plan that best fits your business needs to unlock various features and services. Explore our pricing options here. 3. Connect Your Supplier Account To maximize the effectiveness of Zopi, connect your AliExpress account. For detailed instructions, learn how to do this here. Congratulations! You are now officially a Zopi member! How to Get Started with Zopi Follow these essential steps to kickstart your dropshipping journey with Zopi: # Steps 1 Choose a dropshipping business idea and suppliers. 2 Import products from multiple sources. 3 Set pricing rules for maximum profit. 4 Customize and push the product to your Shopify store. 5 Stay updated on stock and prices. 6 Auto-find and map the best suppliers with selling items. --- ### What is Zopi? > Discover what Zopi is and how it can transform your business. Explore its features and benefits to enhance your dropshipping today! - Published: 2024-06-21 - Modified: 2026-05-20 - URL: https://help.zopi.io/what-is-zopi.html Are you new to the dropshipping industry and feeling overwhelmed? It's time to kickstart your onboarding process! Let us guide you through everything you need to know about Zopi - your ultimate dropshipping companion. About Zopi Zopi is an AI-powered dropshipping platform designed to help merchants simplify and automate their daily ecommerce operations. With Zopi, you can: Discover products to sell Import products to your store Manage and optimize product listings Fulfill orders automatically Track shipments in real time Use AI tools to streamline operations 👉 Zopi is built to help beginners and growing stores manage dropshipping more efficiently with fewer manual tasks. What Zopi Does Zopi helps automate the core parts of a dropshipping business. Instead of manually handling sourcing, product updates, and order fulfillment, Zopi centralizes these operations into one platform. 👉 Zopi focuses on: Product discovery Product management Automated fulfillment Operational efficiency AI-assisted workflows Core Workflows in Zopi Add Products Zopi helps you discover and import products from global suppliers. You can: Search products Explore trending items Import products with one click Find similar products Manage Products Before selling, products can be optimized inside Zopi. Supported operations include: Editing titles and descriptions Managing variants and pricing Bulk product updates AI-powered content optimization Place Orders Zopi helps automate fulfillment workflows. You can: Place orders individually or in bulk Use automated fulfillment methods Track shipment status Monitor order progress in real time 👉 Tracking updates sync automatically after shipment. Key Features Product Discovery Zopi provides product research and sourcing... ---