Getting Started

Understanding Orders from Different Channels to Avoid Duplicate Orders

Update on: 21/11/2024

Table of contents

Zopi now integrates with Shopify, WooCommerce, and TikTok Shop US. This integration simplifies the order management process, streamlining your order management process across different sales channels. Here’s how it works:

1. Direct Order Sync from TikTok Shop to Zopi

When your TikTok Shop is connected directly to Zopi, any orders placed on TikTok Shop US will automatically appear in Zopi.

These orders retain the same numbers as in Zopi’s Order Center, ensuring consistency and easy tracking.

2. Indirect Order Sync via Shopify

If your TikTok Shop is linked through Shopify, order synchronization involves an extra step. Orders first sync to Shopify and then to Zopi. This process might lead to duplicate orders in Zopi because orders can sync twice, once directly from the TikTok Shop and once via Shopify.

When duplicates occur, Zopi will create a new order ID for each synced order, maintaining the item details. These order IDs will be sequentially numbered, for example, #1001 becomes #1001-1 and #1001-2.

The Zopi and TikTok Shop US integration is designed to make order management as seamless as possible. Carefully managing your settings will avoid any overlap in the synchronization process, ensuring a smooth and efficient workflow.

Related articles

Link Zopi with your AliExpress account

To place orders efficiently to AliExpress and synchronize products and orders data from AliExpress, it is necessary to link Zopi with your AliExpress account. How to link your AliExpress account Before you begin, ensure you’re logged in to your AliExpress account. Steps Log in to Zopi > Settings & Billing. Find the Source Account part and click on Connect. Once you…

Change Zopi language

Zopi app now supports these languages: English, Arabic, French, Portuguese (Brazil), German, Italian, Netherlands, Spanish and Chinese. You can switch between them as needed. How to change language in the Zopi web app Steps: Login to Zopi. On the right side of the Top Bar, choose your preferred language from the drop-down menu. IMPORTANT NOTE: Languages not…

Install & use the Zopi Chrome extension

The Zopi Chrome extension is a free automation tool compatible with the Zopi app. By installing it, you can maximize the benefits of Zopi for your dropshipping business. How to install the Zopi Chrome extension Steps Go to Chrome, and open Chrome Web Store. Search Zopi in the Search Box and click Zopi: AliExpress Product Importer or just…

Subscribe
Notify of
guest

0 Comments
Inline Feedbacks
View all comments

Table of contents

Related articles

Log In to Zopi

Whenever you want to use Zopi for your dropshipping business, the initial step is to log in. You can do so through one of these methods: Login to the Embedded App Login to the Web App How to log in to Zopi Method 1: In the Embedded App Zopi app is currently optimized for Shopify….

Set Up a TikTok Shop US account

Selling products on social media platforms like TikTok Shop is becoming increasingly popular due to the ability to reach a vast audience of potential buyers.TikTok Shop is an in-app shopping feature that allows merchants, brands, and content creators to showcase and sell their products directly and creatively on TikTok.Currently, the TikTok Shop and Zopi integration…

Switch your AliExpress account

Zopi enables you to change the connected AliExpress account if you need to. However, please note that once you change your new AliExpress account, Zopi will no longer sync the orders data between your old AliExpress account and Zopi. How to change the AliExpress account Steps Login to Zopi > Settings & Billing. Find the Source Account part…

Share your thought