Billing & Pricing

Cancel your subscription

Update on: 04/10/2024

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We are sorry to see you go. To cancel your subscription, please follow these simple steps:

How to Cancel Your Subscription

  1. Log in to Zopi > Settings & Billing > Billing.
  2. Click on Cancel plan.
  3. In the pop-up, click on Cancel subscription to switch to the Free plan.

After completing the cancellation process, you will see a notification similar to the one shown in the image below:


Cancellation Notification


Cancellation Confirmation

IMPORTANT NOTE:

  • When you close the store, your subscription will be paused. To avoid being charged for our service in the upcoming cycles, you should reopen the store and cancel your Zopi plan.
  • Your subscription will be canceled if you choose to uninstall the app from your Shopify admin. If you decide to reinstall it, you can still enjoy all the benefits of the plan.

It has been an absolute pleasure to do business with you and to witness your growth. We hope to see you back on Zopi shortly!

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Ashley Greenhaw
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Ashley Greenhaw
6 months ago

It doesn’t let me select “settings” anywhere after I log in. I closed my store months ago but I just got a email saying zopi is about to auto-renew.

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