Policy

Privacy Policy

Update on: 05/07/2024

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Privacy Policy

This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our service. It also informs you about your privacy rights and how the law protects you.

We utilize your personal data to enhance our service. By using our service, you consent to the collection and use of information in accordance with this Privacy Policy. This document has been generated with the assistance of a Privacy Policy Generator.

I. Interpretation and Definitions

1. Interpretation

Words with initial capital letters have specific meanings defined below. These definitions apply regardless of whether they are in singular or plural form.

2. Definitions

  • Account: A unique account created for you to access our service or parts of it.
  • Company: Refers to Ali Orders (referred to as “the Company”, “We”, “Us”, or “Our”).
  • Cookies: Small files placed on your device by a website, containing details of your browsing history.
  • Country: Vietnam.
  • Device: Any device that can access the service, such as a computer, cellphone, or tablet.
  • Personal Data: Any information related to an identified or identifiable individual.
  • Service: Refers to the website.
  • Service Provider: Any person or entity that processes data on behalf of the Company.
  • Usage Data: Data collected automatically, either generated by the use of the service or from the service infrastructure itself.
  • Website: Ali Orders, accessible from aliorders.fireapps.io.
  • You: The individual accessing or using the service, or the company or legal entity on behalf of which such individual is accessing or using the service.

II. Collecting and Using Your Personal Data

1. Types of Data Collected

Personal Data

While using our service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include:

  • Email address
  • First name and last name

Usage Data

Usage Data is collected automatically when using the service and may include:

  • Your device’s Internet Protocol address (IP address)
  • Browser type and version
  • Pages of our service that you visit
  • Time and date of your visit
  • Time spent on those pages
  • Unique device identifiers and other diagnostic data

When accessing the service via a mobile device, we may collect additional information, including:

  • Type of mobile device
  • Mobile device unique ID
  • IP address of your mobile device
  • Mobile operating system
  • Type of mobile Internet browser

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor activity on our service and store certain information. These technologies include:

  • Cookies: Small files placed on your device. You can instruct your browser to refuse all cookies, but some parts of our service may not function properly without them.
  • Flash Cookies: Local stored objects used to collect and store information about your preferences or activity on our service.
  • Web Beacons: Small electronic files that help us count users who have visited certain pages or opened emails.

Cookies can be “Persistent” or “Session” Cookies:

  • Session Cookies: Deleted when you close your web browser.
  • Persistent Cookies: Remain on your device until deleted or until they expire.

2. Use of Your Personal Data

The Company may use your personal data for the following purposes:

  • To provide and maintain our service, including monitoring usage.
  • To manage your account and provide access to different functionalities.
  • To fulfill contracts related to products or services you have purchased.
  • To contact you via live chat, email, or push notifications regarding updates or information.
  • To provide news, special offers, and general information about similar goods or services.
  • To manage your requests.
  • For business transfers, such as mergers or acquisitions.
  • For data analysis and improving our service.

3. Retention of Your Personal Data

The Company will retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy. The retention periods are as follows:

  • Free users: Data retained for 90 days.
  • Paid subscribers: Data retained for 90 days after the subscription cycle ends.

Usage data is generally retained for a shorter period unless used for security or legal obligations.

4. Transfer of Your Personal Data

Your information, including personal data, may be processed at the Company’s operating offices and other locations. This means your data may be transferred to computers located outside your jurisdiction.

Your consent to this Privacy Policy represents your agreement to such transfers. The Company will take necessary steps to ensure your data is treated securely.

5. Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will notify you before your data is transferred and subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose your personal data if mandated by law or in response to valid requests by public authorities.

Other Legal Requirements

The Company may disclose your personal data in good faith to:

  • Comply with legal obligations
  • Protect the rights or property of the Company
  • Prevent or investigate possible wrongdoing
  • Protect the personal safety of users or the public
  • Protect against legal liability

6. Security of Your Personal Data

The security of your personal data is important to us, but no method of transmission or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

How You Can Request Data Deletion

If you need to request the deletion of your personal data, please contact us at [email protected] or use the in-app live chat on our website, aliorders.fireapps.io. We will process your request within 2 working days.

Children’s Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us. We will take steps to remove such information from our servers.

Links to Other Websites

Our service may contain links to other websites not operated by us. We recommend reviewing the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content or privacy practices of third-party sites.

Changes to this Privacy Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy regularly for any changes.

Contact Us

If you have any further concerns or requests, please contact us via the live chat window on the right side of the screen or email us at [email protected].

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