Policy

Store Service Policies and Terms

Update on: 19/11/2024

Table of contents

These terms and conditions apply to our Build Store Service, designed to create a high-quality, ready-to-sell Dropship Store within 24 hours.

A. Terms of Service

Service Description: We provide a service that builds and sets up one-product dropship stores on the Shopify platform. This includes store design, basic app installation, and configuration of essential settings (please note: we do not assist with setting up payment gateways). Additional custom requests may be accepted after the review process is completed.

Process: After you submit your ticket, we will begin processing it and deliver your store via your preferred channel within 24 working hours. The delivery package will include a proposal outlining our setup for your store as described in the Service Description section above.

Intellectual Property: We utilize legally licensed themes and assets in our store designs. You are granted a non-exclusive license to use the store design for your business, while we retain ownership of the underlying design elements.

Third-Party Applications: Our service includes three essential applications to enhance your chances of making sales and growing your customer base. These are:

  • AliReviews – Adding Social Proof
  • Zopi – Importing Winning Products
  • Parcel Panel – Creating your Tracking Order Page

Please note that we will set up these apps on FREE plans, meaning you will not incur charges until you choose to upgrade for more advanced features.

Disclaimer of Warranties: We provide the service “as is” and do not guarantee sales, profits, or specific outcomes. We are not liable for any losses or damages resulting from your use of the store.

B. Warranty

Scope: We warrant that the store we create will be free from defects in design, layout, and functionality of the features and apps installed by us at the time of delivery.

Duration: The warranty period lasts for 7 days from the date of delivery.

Exclusions: The warranty does not cover issues arising from:

  • Modifications made to the theme settings by you or any third party after delivery.
  • Problems with third-party apps or services that were not installed by us.

For any questions or concerns regarding these terms and policies, please contact Zopi Customer Service at [email protected].

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Payment, Refund & Downgrade Policy

Payment Our applications utilize the Shopify Payment system, ensuring compliance with their policies. For comprehensive details, please read here. We do not offer App Credit for all transactions. If you experience any issues with your payment process, please contact the Shopify support team immediately. Additionally, inform us via live chat or email for further assistance….

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