Billing & Pricing

Cancel your subscription

Update on: 04/10/2024

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We are sorry to see you go. To cancel your subscription, please kindly follow these steps:

Steps

  1. Login to the Zopi > Settings & Billing > Billing.

  2. Click on the Cancel plan.

  3. In the Pop-up, click on the Cancel subscription to switch to the Free.

Upon completing the process, you will see a notification similar to the one shown in the image below.

IMPORTANT NOTE:

* When you close the store, your subscription will be paused. You should reopen the store and cancel your Zopi plan to avoid being charged by us for our service in the upcoming cycles.

* Your subscription will get canceled. When you decide to uninstall the app from your Shopify admin. If you choose to re-install it, you can still enjoy all the benefits of the plan.

It has been an absolute pleasure to do business with you and to witness your growth. We hope to see you back on Zopi shortly!

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Ashley Greenhaw
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Ashley Greenhaw
4 months ago

It doesn’t let me select “settings” anywhere after I log in. I closed my store months ago but I just got a email saying zopi is about to auto-renew.

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