Change the Customer's Shipping Address on the Order

Occasionally, after an order is placed in your Shopify store, a customer may request to change the shipping address. To ensure timely delivery, it’s essential to update the shipping address before fulfilling the order.

How to Change the Customer’s Shipping Address on Orders

Method 1: Change the Address in Shopify Admin

Navigate to your Shopify admin > Orders.
Select the order you wish to modify.
Click the Three-dot icon and choose Edit shipping address.
Modify the shipping address and click Save.

Shopify Admin Order
Edit Shipping Address

Method 2: Change the Address in the Zopi App

Log in to Zopi > Order Center > Placement.
In the Ready to order tab, locate the order you want to edit and click the dropdown arrow next to the customer’s name.
In the customer information form, update the required details.
Click Save to confirm the changes.

Zopi App Order Center
Update Customer Information

Fulfill Orders Automatically on Zopi

When a customer makes a purchase from your store, Zopi automatically syncs the order to the New Order tab in the Zopi Order Center. You can then process the order step by step to fulfill it efficiently. Utilizing the Fulfill by Source feature allows you to automatically fill in customer information and add products to…

Enable Order Update Emails on Shopify

If you have received tracking numbers from your suppliers, you can easily send fulfillment notification emails to your customers. Follow these steps to enable order update emails on Shopify: How to Enable Order Update Emails on Shopify From your Shopify admin, go to Settings. Select Notifications. Click on Customer notifications. Click the name of the…

Change the Customer’s Shipping Address on the Order

Table of contents