Order Center

Duplicate a Fulfilled Order on Shopify

Update on: 17/04/2025

Table of contents

Please note that Zopi will only synchronize orders with the PAID and UNFULFILLED statuses to the Orders Center page in the app. This feature allows you to fulfill orders with just a few clicks, significantly saving you time and effort.

If you accidentally fulfilled an order on Shopify, you can easily rectify this by duplicating the order.

How to Duplicate a Fulfilled Order on Shopify

  1. From your Shopify admin, navigate to the Orders page and select the order you wish to duplicate.
  2. Click the More Actions dropdown and select the Duplicate option.
  3. Click on Add discount and apply a 100% discount since your customer has already paid for the original order.
  4. Click Mark as paid in the collect item section.
  5. In the pop-up, click Create order.

Duplicating an order on Shopify

Now, you can go to the Order Center in Zopi and access the Ready to order sub-tab under the Placement tab to check the draft order. From there, you can place it with your suppliers.

Related articles

Fulfill Orders Automatically on Zopi

When a customer makes a purchase from your store, Zopi automatically syncs the order to the New Order tab in the Zopi Order Center. You can then process the order step by step to fulfill it efficiently. Utilizing the Fulfill by Source feature allows you to automatically fill in customer information and add products to…

Enable Order Update Emails on Shopify

If you have received tracking numbers from your suppliers, you can easily send fulfillment notification emails to your customers. Follow these steps to enable order update emails on Shopify: How to Enable Order Update Emails on Shopify From your Shopify admin, go to Settings. Select Notifications. Click on Customer notifications. Click the name of the…

Subscribe
Notify of
guest

1 Comment
Oldest
Newest Most Voted
Inline Feedbacks
View all comments
Jacki
Guest
Jacki
1 month ago

Alice was amazing at walking me through this! She provided the best customer service!

Table of contents

Related articles

Fulfill Orders Automatically on Zopi

When a customer makes a purchase from your store, Zopi automatically syncs the order to the New Order tab in the Zopi Order Center. You can then process the order step by step to fulfill it efficiently. Utilizing the Fulfill by Source feature allows you to automatically fill in customer information and add products to…

Enable Order Update Emails on Shopify

If you have received tracking numbers from your suppliers, you can easily send fulfillment notification emails to your customers. Follow these steps to enable order update emails on Shopify: How to Enable Order Update Emails on Shopify From your Shopify admin, go to Settings. Select Notifications. Click on Customer notifications. Click the name of the…

Share your thought