FAQs

What will happen when you uninstall and re-install our Zopi app?

Update on: 17/02/2025

Table of contents

Uninstall Zopi app

If you decide to uninstall Zopi, here’s what will happen:

1. Loss of Access

  • You will no longer be able to use any Zopi features.
  • All app-related data will become inaccessible.

2. Inventory Management (For merchants using Zopi for fulfillment)

Before uninstalling, ensure your inventory is appropriately handled to avoid any disruptions:

  • Transfer inventory: You can transfer your inventory to an existing location or a new location, but be careful not to exceed the maximum number of locations allowed by your Shopify plan.
  • Delete Inventory: If you have uncommitted inventory (stock available for sale without restrictions) that is no longer needed, you can delete it. This option is only available for uncommitted inventory.

3. Data Storage & Availability

  • Free users: Your data will be stored for 90 days after uninstallation.
  • Paid users: Your data will remain in storage, even if you later downgrade to the Free plan.

Reinstall Zopi app

Upon reinstalling the Zopi app, here’s what will happen:

  • Your old data and all changes (for e.g. new orders along the flow of sync order) made after uninstalling will sync automatically from Shopify.
  • If you were previously on a Paid plan, you must re-authenticate your subscription when you reinstall.

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Table of contents

Related articles

Get started with Zopi

Zopi offers you an automated dropshipping solution with its standard and advanced features. To optimize and enhance your dropshipping business, you need to follow the steps below to walk through the process. How to Create Your Zopi Account 1. Install the Zopi app You can install Zopi from your Shopify store. Upon successful installation, it…

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