Troubleshooting & FAQs

What will happen when you uninstall and re-install our Zopi app?

Update on: 22/04/2025

Table of contents

Uninstalling the Zopi App

If you decide to uninstall the Zopi app, here’s what you need to know:

1. Loss of Access to Zopi Features

  • You will no longer be able to use any Zopi features.
  • All app-related data will become inaccessible.

2. Inventory Management for Merchants Using Zopi for Fulfillment

Before uninstalling, ensure your inventory is properly managed to avoid disruptions:

  • Transfer Inventory: You can transfer your inventory to an existing or new location. Be cautious not to exceed the maximum number of locations allowed by your Shopify plan.
  • Delete Inventory: If you have uncommitted inventory (stock available for sale without restrictions) that is no longer needed, you can delete it. This option is only available for uncommitted inventory.

Inventory Management

3. Data Storage and Availability After Uninstallation

  • Free Users: Your data will be stored for 90 days after uninstallation.
  • Paid Users: Your data will remain in storage, even if you later downgrade to the Free plan.

Reinstalling the Zopi App

When you reinstall the Zopi app, here’s what to expect:

  • Your previous data and any changes (e.g., new orders during the sync process) made after uninstalling will automatically sync from Shopify.
  • If you were on a Paid plan before, you will need to re-authenticate your subscription upon reinstallation.

FAQ

How do I reinstall the Zopi app?

To reinstall the Zopi app, simply visit the Shopify App Store, search for Zopi, and click on the "Add app" button to start the installation process.

Will my product data be lost if I uninstall Zopi?

No, your product data will not be lost when you uninstall Zopi. All your imported products and settings will be preserved for when you reinstall the app.

What happens when I uninstall the Zopi app?

When you uninstall the Zopi app, your account and settings remain intact, but you will lose access to the app's features until you reinstall it.

Is there any impact on my Shopify store when I uninstall Zopi?

Uninstalling Zopi will not affect your Shopify store's functionality, but you will temporarily lose access to Zopi's dropshipping features until you reinstall the app.

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Table of contents

Related articles

Get started with Zopi

Zopi offers an automated dropshipping solution equipped with both standard and advanced features. To effectively optimize and enhance your dropshipping business, follow the steps outlined below to get started. How to Create Your Zopi Account 1. Install the Zopi App You can install Zopi directly from your Shopify store. Once the installation is complete, a…

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If you’re new to dropshipping and eager to learn how to get started, you’re in the right place. This comprehensive guide will help you successfully launch your dropshipping business. How to Launch Your Online Store in 5 Steps Step 1: Sign Up for Your Store Choose an e-commerce platform that fits your needs, such as…

Does our app integrate with another source more than AliExpress, like Alibaba, Amazon, etc. ?

Currently, the Zopi app supports importing products exclusively from AliExpress, Temu, and CJ Dropshipping. At this time, importing products from other platforms, such as Alibaba or Amazon, is not available. We apologize for any inconvenience this limitation may cause during your experience with our app. Rest assured, we are actively working on developing new integrations…

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