What is Zopi Suppliers Service?
Zopi Suppliers Service provides unmatched advantages to elevate your dropshipping business. Simply place and pay for your order, and we handle everything—from preparing it for shipping to updating tracking information in real-time. With Zopi Suppliers Service, your orders are processed automatically, allowing you to increase your profits by up to 25%. Say goodbye to managing orders on the source site, handling cancellations, returns, or worrying about account restrictions. Currently, Zopi Suppliers Service is available for orders with a US shipping address and has expanded to support seven additional countries: Spain, Mexico, Italy, Canada, Australia, Germany, and Brazil. Please note that for orders to Brazil, local regulations (DDU mode) require buyers to pay additional customs fees upon receipt, calculated as: order amount * 30% * 30%.What are the benefits of Zopi Suppliers Service?
Placing orders involves several crucial steps, and doing this manually can be cumbersome. Automating the process with Zopi Suppliers Service reduces order errors and simplifies your operations. You no longer need to visit supplier websites or manually input information—Zopi takes care of it all, making the process quicker and easier. Enjoy seamless operations by connecting with reliable suppliers for more efficient workflows. By utilizing Zopi Suppliers Service, you can:Expert Agents & Global Supplier Connections
Zopi Suppliers Service connects you with expert agents who have access to top suppliers on platforms like AliExpress and Temu, Ebay. These agents work diligently to fulfill your sourcing requests, utilizing global warehouses to ensure your products are always available and ready for shipment.Competitive Pricing, Delivery & Packing Services
Zopi Suppliers Service offers competitive pricing and efficient delivery, ensuring your products reach customers promptly and cost-effectively. Additionally, the service provides packing and labeling tailored to your branding requirements, adding a professional touch to every order.24/7 Support & 30-Day Refund Policy
Customer support is vital, and Zopi Suppliers Service offers round-the-clock assistance for any inquiries or issues. They also provide a 30-day refund policy for damaged or incorrect items, ensuring peace of mind for you and your customers.Step-by-step to Fulfill by Zopi Suppliers Service
Once an order is created and paid for correctly in your store, it will appear on the Order Center page in Zopi. From there, you can start fulfilling it through Zopi. Follow these simple steps:- Log into Zopi > Order Center > Placement tab.
- Access the New orders tab.
- Click Fulfill order on the Order Card of the order you wish to place.
- In the Order Confirmation card, ensure the Fulfill by Zopi option is selected, review the order details, and click Confirm.
- In the pop-up, verify the order information and click Pay now to complete the payment.
- If you close the pop-up or fail to complete the payment, Zopi will move the order to the Payment Failed sub-tab under the Payment tab. You can then go to the Payment tab, find the order, and click Retry Payment on the right side of the order card to complete your payment.
If successful, your order will be moved to the Paid - Awaiting Fulfillment sub-tab under the Payment section in Zopi. A tracking code will be generated within 2-3 days, automatically updating and categorizing orders into different sub-statuses under Shipment and syncing the tracking code to your Shopify store. This allows you to track your orders in real-time without needing to switch to an external tracking site.
IMPORTANT NOTE:
- Make sure to read the Zopi Suppliers terms of service here.
- Zopi will offer a replacement or refund if the order does not meet expectations, based on the refund policies of Zopi Fulfillment Service. Learn more here for a clear explanation.
- Orders canceled on Shopify sync to the app and are marked as 'Canceled', but the cancellation might not be processed by Zopi's partner yet. In this case, please contact us for quick assistance to finalize the process.