Our payment-related policies are designed to provide you, as a merchant, with reliable access to secure payment methods, transparent information on payment processes, and effective guidance for resolving any issues that may arise.
For further details, please refer to the comprehensive policy guidelines outlined below.
Payment Policy for Zopi Pricing Plan
As a third-party application of Shopify, all payments are processed directly through Shopify. Therefore, we strictly adhere to their policies. Please be aware that Zopi transactions are non-refundable, and you are responsible for any applicable taxes or fees associated with your transactions and operations.
Payment Policy for Zopi Fulfillment Service
- Payment is required at the time of placing the order. Zopi accepts payments through PayPal-approved methods provided by suppliers who partner with the Zopi platform.
- Zopi requires a valid payment method on file to facilitate transactions with suppliers. Payments will be processed according to the agreed-upon billing cycle or transaction volume. By using Zopi, you authorize us to process payments between you and the suppliers. If payment issues occur, Zopi may attempt additional charges using your authorized payment methods or may suspend services until any outstanding amounts are resolved.
- While Zopi facilitates the transfer of funds between you and the suppliers, you are responsible for complying with any required tax reporting or self-remittance to your jurisdiction’s authorities. Zopi does not manage or provide refunds for your end-customers, as we are not the seller of record for any goods or services.
- Zopi may adjust fees and commission rates with prior notice. Continued use of the services after such changes constitutes acceptance of the new terms. All fees are exclusive of applicable taxes unless stated otherwise.
- Zopi is committed to protecting the privacy of our dropshipping partners. We will not share personal information with third parties without consent, except as required by law. All customer data should be handled in accordance with applicable privacy laws.
If you have any questions about these Payment Policies or related requests, please contact the Zopi Customer Support team via the Live chat window on the right side of the screen or email [email protected].