In the fast-paced world of dropshipping, having a reliable supplier is the key to ensuring timely and proper order fulfillment. When you decide to move away from main platforms like AliExpress due to challenges such as long shipping times and decreasing profit margins, you need a powerful solution to simplify and optimize your dropshipping process.

Introducing Zopi Fulfillment service, a game-changer designed to make the order fulfillment process faster and more efficient. Through the new Fulfill by Zopi feature, Zopi allows you to keep away from manual processes while maximizing your profits. This article provides an in-depth look at Zopi Fulfillment service and how it can significantly enhance your business efficiency and profitability.

What is Zopi Fulfillment?

Zopi Fulfillment service offers unparalleled advantages to skyrocket your dropship business. All you need to do is place and pay for your order, and the entire process will be handled for you—from getting it ready for shipping to updating tracking information in real-time.

With Zopi Fulfillment service, all of your orders will be processed automatically, allowing you to boost your profits by up to 25% on your orders. Say goodbye to dealing with orders on the source site, managing cancellations, returns, or the fear of having your source account restricted.

Currently, in addition to being available for orders with a US shipping address, Zopi Fulfillment Service has expanded to support seven more countries: Spain, Mexico, Italy, Canada, Australia, Germany, and Brazil. For orders to Brazil, please be aware that according to local regulations (DDU mode), buyers are required to pay additional customs fees upon receipt, calculated as: order amount * 30% * 30%.

What are the benefits of Zopi Fulfillment?

When it comes to placing orders, there are a few crucial steps that you need to cover. However, as seen, going through this process manually is a pain which is why automating it is beneficial to your business. Undeniably, you can reduce order errors in fulfillment by using the Zopi Fulfillment service. There’s no need to go to our supplier’s website or manually input information – Zopi handles it all, making the process quicker and easier. Experience the ease of this service, which simplifies operations by connecting you with reliable suppliers for more efficient workflows.

By utilizing Zopi Fulfillment service, you can:

Expert Agents & Global Supplier Connections

Zopi Fulfillment service connects you with expert agents who have access to top suppliers on platforms like AliExpress and Temu. These agents work tirelessly to meet all your sourcing requests, leveraging global warehouses to ensure your products are always available and ready for shipment.

Competitive Pricing, Delivery & Packing Services

Zopi Fulfillment service offers competitive pricing and efficient delivery, ensuring your products reach customers promptly and cost-effectively. Additionally, the service provides packing and labeling services tailored to meet your branding requirements, adding a professional touch to every order.

24/7 Support & 30-Day Refund Policy

Customer support is crucial, and Zopi Fulfillment service offers round-the-clock assistance for any inquiries or issues. Furthermore, they provide a 30-day refund policy for damaged or incorrect items, giving you and your customers peace of mind.

Step-by-step fulfill by Zopi

After an order is created and paid for correctly on your store, it will appear on the Order Center page in Zopi. From there, you can start fulfilling it through Zopi. The process is simple; just follow these steps in order.

Steps

1. Log into Zopi > Order Center > Placement tab.

2. Access the New orders tab.

3. Click Fulfill order on the Order Card of the order that you want to place.

4. In the Order Confirmation card, make sure the Fulfill by Zopi option is selected, review the order details and click Confirm.

5. In the Pop-up, check the order information and click Pay now to complete payment.

• If you close the pop-up or fail to complete the payment during the process, Zopi will move the order to the Payment Failed sub-tab under the Payment tab. You now go to the Payment tab, find the order you want to pay for, and click Retry Payment on the right side of the order card. Then, proceed to complete your payment.

If successful, your order will be moved to Paid – Awaiting Fulfillment sub-tab under the Payment in Zopi. A tracking code will be generated within 2-3 days, it will automatically update and categorize orders into different sub-statuses under Shipment and sync the tracking code to your Shopify store. This enables you to track your orders in real-time without needing to switch back to the external tracking site.

IMPORTANT NOTE:* Make sure to read the Zopi Fulfillment service terms of service here.* Zopi will offer a replacement or refund when it does not turn out as expected, based on the refund policies of Zopi Fulfillment service. Learn more here for a clear explanation.* Orders canceled on Shopify sync to the app and are marked as ‘Canceled‘, but the cancellation might not be processed by Zopi’s Supplier yet. In this case, please contact us for quick assistance to finalize the process.
Now, you may have a good knowledge of the Zopi Fulfillment service with this guide. If you have any questions while using the Fulfill by Zopi feature, please contact the Zopi Customer Support team via the Live chat window on the right screen or email [email protected].