Viewing order details helps you track fulfillment, check customer info, and fix issues quickly. This is essential for managing your orders smoothly.
Where to Find Orders in Zopi
All your orders are managed in one place:
- Go to: Zopi > Place Orders
Here you will see:
- All incoming Shopify orders
- Order status (Pending, Fulfilled, Failed, etc.)
- Payment and fulfillment status
How to View Order Details (Step-by-Step)
Follow these steps:
Step 1: Open Orders Page
- Navigate to: Zopi > Place Orders
Step 2: Find Your Order
- Use search or filters:
- Order number
- Customer name
- Order status
Step 3: Open Order Details
- Click on the order row or View Details
Step 4: Review Order Information
You will now see full order details (explained below)
What Information You Can See
Inside the order detail page, you can check:
1. Customer Information
- Name
- Shipping address
- Contact details
2. Product Information
- Product name
- Variants (size, color, etc.)
- Quantity ordered
3. Order Status
- Payment status
- Fulfillment status
- Supplier status
4. Supplier Details
- Linked supplier (AliExpress, etc.)
- Product mapping
- Cost price
5. Tracking Information (if fulfilled)
- Tracking number
- Shipping carrier
- Delivery updates
6. Payment Details
- Payment status (Paid / Failed)
- Order cost
How to Use Order Details in Your Workflow
Order details are used throughout your workflow:
- Check new orders
→ Confirm customer info - Fulfill orders
→ Click Order or Fulfill - Handle issues
→ Identify payment failures or mapping issues - Track shipments
→ Monitor delivery progress
Best Practices
- Check orders daily to avoid delays
- Always confirm customer address before fulfillment
- Review product mapping before placing orders
- Use filters to quickly find problematic orders
- Monitor failed or pending orders closely
Conclusion
Viewing order details in Zopi helps you manage fulfillment, track shipments, and resolve issues quickly.
Make it a habit to review your orders regularly to keep your dropshipping operation running smoothly.
Need Help?
If you need assistance while using Zopi:
- Contact our support team via Live Chat inside Zopi
- Visit the Zopi Help Center for more guides
- Join the Zopi Community to ask questions and learn from other users
👉 Our team is available to help you resolve issues quickly and keep your orders running smoothly.