What to do when the shipping methods is unavailable on order?

A common issue you may encounter is {Source} doesn’t ship to {country}. Change source error when placing orders on AliExpress. This error typically indicates that the product cannot be shipped to your customer’s location. To resolve this issue, follow the steps outlined below.

How to Resolve Shipping Issues in Zopi

1. Log in to Zopi and navigate to the Order Center page.
2. Go to the New Orders tab.
3. Locate the order with the error and click on the red diamond-shaped icon next to the order ID to quickly address the issue.
4. In the Pop-up, click Change Source.
5. In the Map Supplier card, click Change and enter a new supplier product link. Click Find Similar Suppliers below the supplier product field to choose your desired product from the results.
6. Select the appropriate variant from the new supplier to match your store’s variants, then click Map.
7. Click Map again to confirm your selection.

With the order issues resolved, you should now be able to place orders successfully.