To effectively investigate specific issues with your store, we require permissions to access your Products, Apps, Themes, and Orders information. This access is essential for us to understand and resolve your problems. Here’s why each permission is necessary:
- Theme: Access to your theme is crucial for us to examine the code and identify any issues. This allows us to understand the problem and implement the necessary adjustments.
- Apps: If our app is not functioning correctly, it may be due to its settings. We need access to these settings to accurately diagnose and resolve the issue.
- Orders: This permission is necessary if you are experiencing problems with the Ali Orders app or specific orders within your store.
- Products: We need to verify that your products from Shopify are properly synced with our apps to ensure smooth operation.
We understand your concerns about confidentiality. You can review our Privacy Policy for reassurance regarding the protection of your valuable information.