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Meet Order Requirements for Specific Countries

Update on: 01/08/2024

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Due to supplier regulations and customs clearance rules, orders shipped to specific countries must adhere to special requirements to ensure they can be processed by your suppliers.

Order requirements for specific countries

Country Phone number Name spacing Customs clearance info Postal code VAT information
Brazil ✔️ ✔️ ✔️ CPF Number ✔️
Chile ✔️ RUT Number ✔️
South Africa ✔️ National ID/Passport
Saudi Arabia & UAE ✔️ ✔️ ✔️
Israel ✔️ ✔️
France ✔️ ✔️ ✔️ ✔️ VAT ID, Company Name
Portugal ✔️ ✔️
Japan ✔️ ✔️
Korea ✔️ ✔️ Custom Clearance Information ✔️
Canada ✔️ ✔️
Italy ✔️ ✔️

IMPORTANT NOTE:

  • Brazil: The Tax ID number required is known as CPF (Cadastro de Pessoas Físicas), which has 11 digits.
  • Chile: The Tax ID number required is known as RUT (Rol Único Tributario), which has 9 digits.

After a customer places an order, you can find their CPF/RUT number on their order details page. If this information is missing or incorrect, you must contact the customer to obtain the correct details for the customer info. Otherwise, you won’t be able to continue fulfilling orders in Zopi

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Table of contents

Related articles

Meet Special Customs Clearance Requirements

Due to the customs regulations, you need to make sure all orders to Brazil, Korea or Chile contain additional customs clearance information in Customer info as below. Otherwise, the orders cannot be placed to your suppliers. Country Filed in Customer Detail What Information to fill in Brazil CPF A 11-digit number Chile RUT A number whose format is xxxxxxx-x…

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Zopi consistently strives to simplify the order fulfillment process. However, things do not always turn out how they should be. It is important to know some of the most common errors happening when you place orders on Zopi. Here’s a compiled list of the errors that you may encounter and how to resolve them. Error…

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