How to Fulfill Orders with Zopi

Fulfilling orders efficiently is crucial for maintaining customer satisfaction and streamlining your dropshipping operations. When a customer places an order in your Shopify store, Zopi automatically syncs it to the Order Center. From there, you can process and fulfill the order based on the source:

• AliExpress, Zopi Suppliers: Fulfillment via API (faster, fully automated).
• Temu, Amazon, eBay: Fulfillment via Chrome Extension.

To begin fulfilling an order, follow these steps:

• Navigate to Order Center and select the Order Placement tab.

• Choose the order you wish to fulfill.
• You will see two fulfillment methods available: Via API (for AliExpress, Zopi Suppliers) and Via Extension (for Temu, eBay, and Amazon)

When selecting a fulfillment method, you have the option to choose your supplier:

• Use unlinked fulfillment if possible (default setting)
• Keep the current supplier

👉 Note:

• If you want Zopi to automatically switch orders to a Zopi supplier based on your setup conditions, keep the default option as “Use unlinked fulfillment if possible.”
• However, if you prefer to maintain the current supplier, switch to the “Keep current supplier” option.

For orders from AliExpress and Zopi Suppliers, you can fulfill them using the API method:

• Choose either:

• Fulfill Item: Fulfill individual items with the supplier you select.
• Fulfill All Items: Fulfill all products in orders.

• Once fulfillment is complete, the Zopi app will switch to the Make Payment tab.
• Click Make Payment to pay the supplier.

For orders from Temu, eBay, Amazon, and others, use the extension method:

1. In the Via Extension tab, click Open Extension.
2. A sidebar will open. Keep it open while the order is being placed—closing it will stop the process.
3. Zopi will automatically redirect you to the supplier’s checkout page, where you can complete the payment.

• Ensure you are logged in with the correct supplier account linked to Zopi before fulfilling orders.
• Tip: For a smoother process, open a browser tab and log into your supplier account(s) before starting fulfillment.
• It is recommended to use one supplier account only to avoid mismatches.
• If you need help setting up the extension, refer to this article: Extension Setup Guide.

Now that you know how to fulfill orders with Zopi, give it a try and streamline your dropshipping process. If you have any questions or need assistance, feel free to contact our Support Team.