Generally when your customer purchases from your store, Zopi will sync it to the New Order tab in Zopi Order Center. Then you can process the order step by step to fulfill it.
Using the Fulfill by Source feature helps you automatically fill in the customer’s information and add product(s) to the cart when placing orders with your suppliers, saving you a lot of time. Check out the guide below for more details.
How to fulfill your order with AliExpress
Before you begin, ensure you’ve signed in to AliExpress and that it is linked to your Zopi account. Once set up, we assist you in fulfilling orders with some simple clicks.
Steps
1. Log in to Zopi and go to Order Center.
2. Access the New orders tab.
3. Click Fulfill order on the Order Card of the order that you want to place.
3. In the Order Confirmation card, switch the Source option, review the order details and click Confirm.
- Waiting for the process, Zopi will auto-fulfill the needed information and move the order to Payment tab. It will remain there until you pay for this order on AliExpress.
4. Go to the Payment tab.
5. Click Retry payment on the right of the Order Card of the order you want to pay for. You will be directed to the AliExpress Orders page.
6. On the AliExpress order details page, click Pay now.
7. In the Pop-up, choose a payment method and click the button at the bottom right to complete the payment.
If successful, your order will be moved to the Paid – Awaiting Fulfillment sub-tab under Payment in Zopi, indicating that they will wait for the tracking number. Meanwhile, the AliExpress supplier will handle packaging and shipping. Once a tracking code is generated, it will automatically update and categorize orders into different sub-statuses under Shipment and sync the tracking code to your Shopify store. This allows you to track your orders in real-time without needing to switch back to the supplier’s site.