Bulk Fulfill Orders

Zopi streamlines your ordering process, allowing you to place bulk orders with your suppliers with just a few clicks. Follow this guide to navigate the process and fulfill your orders quickly. How to fulfill orders in bulk Steps 1. Login to Zopi, go to the Order Center page > Placement tab. 2. Access the Ready...

Fulfill Orders Automatically on Zopi

Generally when your customer purchases from your store, Zopi will sync it to the New Order tab in Zopi Order Center. Then you can process the order step by step to fulfill it.Using the Fulfill by Source feature helps you automatically fill in the customer’s information and add product(s) to the cart when placing orders with your suppliers, saving...

How to make sure orders are not auto-fulfilled by Shopify?

If you want to fulfill orders automatically on Zopi, make sure that Automatically fulfill the order’s line items isn’t selected in your Shopify settings. Steps From your Shopify admin, go to Settings > General. Find the Order processing section. Under the heading After an order has been paid, select Do not automatically fulfill any of the order’s line items. Click Save. After you...

How to resolve customer information encryption issues on TikTok Shop Orders?

If you see TikTok Shop orders containing hidden or encrypted customer names and addresses, it is likely because your TikTok Shop is set to “TikTok Shipping”. When TikTok Shipping is in use, customer details, such as their name and address, are concealed from the seller for privacy purposes.To ensure you can view customer information and...

What’s the difference between ‘Fulfill by Source’ and ‘Fulfill by Zopi’ features?

The difference between Fulfill by Source and Fulfill by Zopi lies in how the order fulfillment process is handled: Fulfill by Source This option allows you to place orders directly with suppliers like AliExpress, or Temu.When you select Fulfill by Source, Zopi will automatically fill in the customer’s information and add products to the cart on the source site....

Zopi Fulfillment: Effortless and Cost-Effective Solutions

In the fast-paced world of dropshipping, having a reliable supplier is the key to ensuring timely and proper order fulfillment. When you decide to move away from main platforms like AliExpress due to challenges such as long shipping times and decreasing profit margins, you need a powerful solution to simplify and optimize your dropshipping process.Introducing Zopi...

Refund Policy for Zopi Fulfillment service

This refund policy is to be used as a resource by dropshippers who utilize the Zopi Fulfillment service. Please review the following policies carefully to understand clearly when you are eligible to request a refund. Conditions to apply for a refund 1. Item not received Common situations include items not arriving, delays, loss during transit, or...

Zopi Fulfillment Terms of Service

These terms and conditions apply to the Zopi Fulfillment service, which is designed to seamlessly connect you with trusted suppliers and automate the order placement process. 1. Your Responsibilities As a user of Zopi, you are responsible for the products and services you source, purchase, and resell through our platform. Zopi acts solely as a...

How to edit mapping for resolving specific orders?

Occasionally, you may encounter a scenario in Zopi where the product mapping data is lost, resulting in the error message Item is not available and a failed order attempt. Follow the instructions below to solve this order issue. Steps 1. Login to Zopi and go to the Order center page.  2. Access the New orders tab....

Orders not appearing on AliExpress

If you can't see everything you have orders on your AliExpress account: 1. Maybe your link to AliExpress has expired · 2. Login to the wrong AliExpress account · 3. Order placed to a different AliExpress account. Keep reading our tips and put them into practice