FAQs

How to make sure orders are not auto-fulfilled by Shopify?

Update on: 29/10/2024

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If you want to fulfill orders automatically on Zopi, make sure that Automatically fulfill the order’s line items isn’t selected in your Shopify settings.

Steps

  1. From your Shopify admin, go to Settings > General.

  2. Find the Order processing section.

  3. Under the heading After an order has been paid, select Do not automatically fulfill any of the order’s line items.

  4. Click Save.

After you get a new order with the status PAID & UNFULFILLED, Zopi will sync it to the To Order tab in Order Center page. Then you can process the order step by step to fulfill it. Check this guide to learn the detailed steps.

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Table of contents

Related articles

Fulfill Orders Automatically on Zopi

Stop wasting time placing every order manually. With Zopi, you can effortlessly automate these tasks. Using the Fulfill by Source feature helps you automatically fill in the customer’s information and add product(s) to the cart when placing orders with your suppliers, saving you a lot of time. Check out the guide below for more details. How…

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