Troubleshooting & FAQs

How to make sure orders are not auto-fulfilled by Shopify?

Update on: 29/10/2024

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Steps to Adjust Shopify Settings for Order Fulfillment

To enable automatic order fulfillment on Zopi, make sure that Automatically fulfill the order’s line items is unchecked in your Shopify settings.

Steps to Adjust Shopify Settings for Order Fulfillment

  1. From your Shopify admin, go to Settings > General.
  2. Find the Order processing section.
  3. Under After an order has been paid, choose Do not automatically fulfill any of the order’s line items.
  4. Click Save to apply your changes.

Shopify Settings Screenshot

After you receive a new order marked as PAID & UNFULFILLED, Zopi will automatically sync it to the To Order tab on the Order Center page. You can then follow the steps to process and fulfill the order. For more detailed instructions, refer to this guide.

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Table of contents

Steps to Adjust Shopify Settings for Order Fulfillment

Related articles

How to Fulfill Orders with Zopi

Fulfilling orders efficiently is crucial for maintaining customer satisfaction and streamlining your dropshipping operations. When a customer places an order in your Shopify store, Zopi automatically syncs it to the Order Center. From there, you can process and fulfill the order based on the source: AliExpress, Zopi Suppliers: Fulfillment via API (faster, fully automated). Temu,…

What is the Shopify ‘Request fulfillment’ option?

In general, Zopi synchronizes orders with the PAID and UNFULFILLED statuses, enabling you to fulfill orders with just a few clicks. However, exercise caution when using the Request Fulfillment button in Shopify. Clicking Request Fulfillment sends a request to a third-party fulfillment service app like Zopi. This action initiates the workflow, changing the order status…

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