Lunar New Year, also known as Spring Festival, is one of the biggest events in East Asian countries. During this festive period, most manufacturing businesses close to celebrate. If you’re running a dropshipping store, you might be wondering: “How does this impact order processing?” Let’s break it down:
In 2025, the Lunar New Year occurs earlier than usual, running from January 25th to February 4th. During this time, there are two important factors to consider, whether you fulfill orders through Zopi or directly from your suppliers:
- Zopi Fulfillment Service: Zopi serves as a sales agent between you (the merchant) and your suppliers, facilitating transactions and providing essential support services. If you place an order during this period, Zopi’s suppliers will be pending order processing.
- Dropshipping Sources: Zopi does not stock the products listed in your store. Instead, you fulfill orders through Zopi and purchase items from suppliers like AliExpress, Temu, or CJ Dropshipping. These products are then repackaged and shipped to your customers. If the products are located in a warehouse in China, the manufacturer is likely closed. Orders placed during this period will not be shipped until the manufacturers reopen after the Lunar New Year.
If you continue selling products through your dropshipping store during the Lunar New Year, it’s crucial to inform your customers about potential shipping delays:
- Update your dropshipping site’s announcement bar: Position the announcement bar at the top of your website, ensuring it’s one of the first things customers see. Clearly communicate the impact of the Lunar New Year on your business with a message like: “Expect Temporary Shipping Delays During the Lunar New Year Holiday.”
- Set post-purchase email notifications: Include a message about the shipping delays in your email notifications. This way, once a customer places an order, they’ll receive an email reminder about the shipping delays.
We sincerely hope this article assists your business. By planning ahead and managing expectations, you can navigate this holiday period smoothly while maintaining customer satisfaction.