Troubleshooting & FAQs

Why can’t I import products from Temu?

Update on: 27/11/2024

When importing products from Temu, you may encounter a message prompting you to verify your account, along with a status indicating “This item is sold out.” This issue usually arises when Temu requires verification or confirmation of your account information.



To resolve this issue and successfully import products, follow these steps:

  1. Log out of your Temu account and then log back in.
  2. Complete the account verification by following the prompt to solve the puzzle.
  3. Once verified, navigate to the product page you wish to import and click Add to Import List.



If you have followed these steps and are still unable to import products, please reach out to the Zopi support team for further assistance.

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Related articles

Temu – New Product Source Coming to Zopi

As you may know, there are various product sources available, and AliExpress is one of the largest. We have been integrating with AliExpress for years, and now we’re excited to introduce a new source: Temu. What is Temu? Temu is recognized for its low prices and extensive range of products, including fashion, home goods, electronics,…

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1. Can I dropship on Temu? Currently, Temu does not have specific policies regarding dropshipping. It is essential to follow Temu’s guidelines and utilize their orange boxes for shipping products. However, you can still leverage Temu for two primary purposes: Identify trending products. Source products as a supplier. 2. Is Temu a reliable supplier for…

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