FAQs

How to buy and order on TikTok Shop US?

Update on: 10/12/2024

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Found something you like and ready to make your purchase? You can purchase on TikTok Shop US directly from the Shop tab, your feeds (For You, Following, Friends, and LIVE), and search results.

How to buy on TikTok Shop US

Method 1: From the Shop Tab

Steps

1. In the TikTok app, tap Shop.

2. Browse content to shop or search for your desired item.

3. Tap an item to get more details about the product.

4. Tap Buy now, then follow the steps to make the purchase, or tap Add to cart to continue shopping.

Method 2: From your feeds

Steps

1. In the TikTok app, go to a post that contains a link to a product.

2. Tap the shop link above the creator’s nickname.

3. Tap Buy now, then follow the steps to make the purchase, or tap Add to cart to save it for later.

Method 3: From a search

Steps

1. In the TikTok app, tap the Search button at the top.

2. Enter what you’re looking for in the search bar, then tap Search.

3. Tap Shop at the top.

4. Tap Filters to sort through and refine your search results. Tap Apply after you select the filters.

5. Tap an item to get more details about the product.

6. Tap Buy now, then follow the steps to make the purchase, or tap Add to cart to continue shopping.

 

Keep in mind that you can go to your shopping cart at the top of the Shop tab to check out at any time.

How to order on TikTok Shop US

Steps

1. Select the item you want to purchase.

2. Choose the color, size, and quantity, if applicable.

3. Tap Buy now to check out immediately, or choose Add to Cart to either group it with other items or purchase it later.

4. From your Cart you can select which products you wish to purchase by tapping the check mark; add or delete the quantity of items in your cart; or Remove any items you’ve decided against buying.

5. Tap the Checkout button.

6. Fill out or confirm that your shipping address and payment method are correct.

7. Select Place order. You’ll receive confirmation that your order was placed successfully.

 

Once you’ve completed your purchase, you can go to your Profile > Your orders (look for the shopping cart in the center of the page). From there, you can see when items are estimated to be delivered and check tracking details. You’ll also receive email updates on your order every step of the way.

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