Troubleshooting & FAQs

How to buy and order on TikTok Shop US?

Update on: 15/09/2025

Table of contents

How to Buy on TikTok Shop USMethod 1: Purchase from the Shop TabMethod 2: Buy from Your FeedsMethod 3: Purchase via SearchHow to Order on TikTok Shop US

Found something you love and ready to make your purchase? You can buy on TikTok Shop US directly from the Shop tab, your feeds (For You, Following, Friends, and LIVE), and search results.

How to Buy on TikTok Shop US

Method 1: Purchase from the Shop Tab

  1. Open the TikTok app and tap on Shop.
  2. Browse through the available content or search for the specific item you want.
  3. Tap on an item to view detailed information.
  4. Tap Buy now to proceed with your purchase, or select Add to cart to continue shopping.

Method 2: Buy from Your Feeds

  1. In the TikTok app, locate a post that features a product link.
  2. Tap the shop link positioned above the creator’s nickname.
  3. Tap Buy now to complete the purchase, or choose Add to cart to save it for later.
  1. Open the TikTok app and tap the Search button at the top.
  2. Enter your desired item in the search bar and tap Search.
  3. Tap Shop at the top of the search results.
  4. Utilize Filters to narrow down your search results, then tap Apply.
  5. Tap on an item to view more details.
  6. Tap Buy now to make your purchase, or select Add to cart to keep shopping.

Remember, you can access your shopping cart at the top of the Shop tab to check out at any time.

How to Order on TikTok Shop US

  1. Select the item you wish to purchase.
  2. Choose the color, size, and quantity, if applicable.
  3. Tap Buy now for immediate checkout, or select Add to Cart to group it with other items or purchase later.
  4. In your Cart, you can select which products to purchase by tapping the check mark, adjust the quantity, or remove items you no longer want.
  5. Tap the Checkout button.
  6. Confirm or fill out your shipping address and payment method.
  7. Select Place order. You will receive a confirmation that your order was successfully placed.

After completing your purchase, navigate to your Profile > Your orders (look for the shopping cart in the center of the page) to check estimated delivery dates and tracking details. You will also receive email updates on your order throughout the process.

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Table of contents

How to Buy on TikTok Shop USMethod 1: Purchase from the Shop TabMethod 2: Buy from Your FeedsMethod 3: Purchase via SearchHow to Order on TikTok Shop US

Related articles

How to Connect TikTok Shop to Shopify with Zopi?

Want to expand your dropshipping business to one of the fastest-growing eCommerce platforms? Connecting your TikTok Shop to Shopify with Zopi makes it easy to reach more customers and streamline your operations. In this guide, we’ll show you how to install and set up the TikTok Shop channel on Shopify using Zopi – your all-in-one…

How to resolve customer information encryption issues on TikTok Shop Orders?

If you notice that TikTok Shop orders have hidden or encrypted customer names and addresses, it is likely because your TikTok Shop is set to “TikTok Shipping.” When this option is enabled, customer details, such as names and addresses, are concealed from sellers for privacy reasons. To view customer information and fulfill your orders, you…

How to set Up a TikTok Shop US account

Selling products on social media platforms like TikTok Shop is becoming increasingly popular due to the ability to reach a vast audience of potential buyers. This trend is especially beneficial for dropshippers and eCommerce merchants looking to expand their market presence. TikTok Shop is an innovative in-app shopping feature that enables merchants, brands, and content…

Set Up Warehouse & Shipping for TikTok Shop US

After successfully setting up your TikTok Shop US account, the next crucial steps are to establish a warehouse, add a pickup/return address, and select your shipping options. Follow our detailed guide below! How to Set Up a Pick-Up and Return Warehouse TikTok requires a warehouse or pickup address to finalize your store setup. Follow these…

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