Troubleshooting & FAQs

How to Place Orders on Amazon: A Step-by-Step Guide

Update on: 02/06/2025

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Placing orders on Amazon is straightforward and can significantly enhance your dropshipping experience with Zopi. Whether you’re using a desktop or mobile device, this comprehensive guide will help you navigate the ordering process seamlessly. You can efficiently select products and manage your orders with just a few simple steps.

 

Steps to Place an Order on Amazon

Follow these steps to successfully place an order on Amazon:

  1. Visit Amazon: Access the Amazon website using your desktop or mobile browser. For Android users, download and install the here. iPhone users can download here.
  2. Select your items: Browse through the product listings and choose the items you wish to order.
  3. Add to shopping cart: After selecting your products, click the “Add to Cart” button to store them for checkout.
  4. Proceed to checkout: Review your shopping cart and click on “Proceed to Checkout” to continue with your order.
  5. Sign in to your account: If prompted, sign in to your Amazon account using your mobile number or email address. New customers can click on the “I am a new customer” option to create an account.
  6. Enter shipping information: Provide the delivery address for your order. If available, you can also select a nearby pickup store.
  7. Gift options: If your order is a gift, select the gift-wrap option and include a personalized message.
  8. Choose payment method: Select your preferred payment method, enter the required details, and click “Continue.”
  9. Review and place your order: Double-check your order details and click on the “Place your Order” button to complete the transaction. Remember, once an order is placed, delivery speeds, dates, and addresses cannot be changed.

By following these steps, you can easily place orders on Amazon and effectively manage your dropshipping business. If you have further questions or need assistance, feel free to explore additional help pages or contact Zopi Support team directly. Happy dropshipping!

 

Ordering with Amazon - FAQ

How to change Item quantities in your cart?

Adjusting item quantities in your cart is simple. Follow these steps:

- For New Items: After clicking "Add to Cart," enter your desired quantity in the "Quantity" dropdown menu on the right side of the page.

- For Existing Items: Go to your Cart, click the quantity dropdown next to the item title, and select your desired quantity. The order amount will update automatically. If the quantity is unavailable, an error message will appear.

How to place gift orders?

To gift-wrap an item from your shopping cart (only for Amazon-fulfilled items), check the "This will be a gift" box next to the item or select the gift option during checkout. Gift wrapping is available for just $0.35.

Why am I unable to place orders?

You may encounter issues placing orders due to one of the following reasons:
- Payment decline.
- Selected item is out of stock.
- Technical or internet connectivity issues.
- Delivery location is undeliverable.
- Quantity limits have been exceeded.
- Issues with combining FBA and seller-fulfilled items.

How to change payment method?

To add or update your payment methods, navigate to the payments options section in Your Account => Select Payment options section to arrive at Your Amazon Wallet. Do one of the following:
- To add a payment method, select Add a Card.
- To edit a payment method, select the card for which you want to edit the payment method, and select Edit.
- To remove a payment method, select the card for which you want to remove the payment method, and select Remove.
Follow the on-screen instructions.

How to cancel order?

To cancel items or orders, visit the "Your Orders" section in Your Account:
- For Unshipped Orders: Go to Your Orders, select the item, and click "Cancel items." Provide reasons for cancellation (optional) and click "Cancel Checked Items."
- For Shipped Orders: Go to Your Orders, select "Request cancellation," and follow the prompts. The item(s) will be returned for a refund if payment has been made. If contacted for delivery, refuse to accept it.

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