What is Facebook & Instagram Shop?
Facebook & Instagram Shop (powered by Meta) is a customizable online storefront that allows businesses to sell products directly on Facebook and Instagram. It provides a native shopping experience for users, enabling them to discover, browse, and purchase products without leaving their favorite social media apps. For dropshippers, it acts as a direct bridge from product discovery on social media to purchase. Key terms to know:- Meta Business Manager: The central dashboard for managing Facebook and Instagram business assets.
- Facebook Shop / Instagram Shop: Custom storefronts on social platforms.
- Catalog: The product feed used to show and advertise products.
Why is Facebook & Instagram Shop Important for Dropshipping?
Social commerce is growing fast, and for dropshippers, visibility is everything. By linking Facebook & Instagram to your Zopi store, you can:- Reach a wider audience: Billions of users scroll Facebook and Instagram daily - why not meet them there?
- Automate product syncing: No more manual uploads; your product listings update in real-time.
- Enhance customer trust: Shoppers are more likely to buy from verified, social-media-present brands.
- Boost ad performance: Connected catalogs power Facebook Ads with rich product data.
Step-by-Step Guide to Connecting Zopi to Facebook & Instagram Shop
- Log in to Zopi > Settings&Billing and navigate to My Channel.
- Locate the Facebook & Instagram option and click Connect.
- In the Pop-up, click Connect account to be redirected to Facebook.
- Click Continue as [Your Name] to proceed with the connection.
- Facebook will prompt you to allow Zopi - Business to access your account.
- Review the requested permissions, ensuring you grant access to the necessary business pages, and complete the connection process.
- After granting permissions, you will be redirected back to the Zopi authorization page.
- Click the ration button next to the business portfolio you wish to connect.
- (Optional) Select a catalog to configure your channel for ready-to-sell products.

Common Challenges and How to Overcome Them
Issue: Zopi doesn’t show my business page.- Solution: Ensure your Facebook account is an admin of the Business Manager and that all permissions were granted during setup.
- Solution: Double-check if you’ve selected the correct catalog. Also, verify that product listings meet Facebook’s commerce policies.
- Clear browser cookies
- Disable pop-up blockers
- Make sure you’re logged into the correct Facebook account
Tips and Best Practices
To maximize your success with Facebook & Instagram Shop and Zopi:- Optimize Product Information: Before syncing, ensure your product titles, descriptions, images, and pricing are accurate and appealing in Zopi. High-quality visuals are crucial for social commerce.
- Categorize Your Products: Utilize Facebook's collection feature to group similar products, making it easier for customers to browse your shop.
- Set Up Shop Sections: Organize your shop into logical sections (e.g., "New Arrivals," "Best Sellers," "Clearance") to enhance the shopping experience.
- Use High-Resolution Images: Facebook and Instagram are highly visual platforms. Use clear, professional product images that showcase your items effectively.
- Run Targeted Ads: Once connected, leverage Facebook and Instagram Ads to promote your shop and products to highly specific audiences. Zopi's insights on winning products can inform your ad strategy.
- Monitor Performance: Regularly check your Facebook Commerce Manager for insights into your shop's performance, including views, clicks, and sales. Use this data to optimize your strategy.