Troubleshooting & FAQs

Why are my products not showing on my Shopify page?

Update on: 12/12/2024

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If you’re not seeing your products appear in your Shopify store, there are several potential reasons to consider:

1. Check Product Status: Make sure that you have switched the Unpublish status to published before uploading the product to Shopify.

Product Status Check

2. Product Availability: Another common issue is that your products may not be set to be available in the Online Store. You can verify this setting within the product pages.

Product Availability Check

Once you identify the reason, you can take the necessary steps to make the product available online on Shopify.

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Table of contents

Related articles

Push Products to Shopify

After adding a product, Zopi efficiently imports the product’s information, including the description, variants, and images. You can find this product in the Imported List. Here, you have the option to retain the original information or customize it for a more polished and professional appearance. Once you’re satisfied with the details, the next step is…

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We are excited to introduce our latest update: Product Center. This feature on the Zopi app allows you to efficiently manage your imported and mapped products from a single menu, streamlining your eCommerce operations. Exploring the Imported Products The Import section displays all the products you have imported from various suppliers using the Zopi app….

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