| Top-up Amount | Bonus Percentage |
| $500 to < $1,000 | 0.5% |
| $1,000 to < $5,000 | 1.0% |
| $5,000 and above | 1.5% |
- Bonus credits are calculated automatically and added to your wallet at the time of top-up.
- These credits are restricted to order payments only and cannot be withdrawn, transferred, or used for other services.
| Plan | Cashback Rate |
| Free & Essential | Not applicable |
| Starter | 1.5% |
| Growth | 2.5% |
| Professional | 3.0% |
| Enterprise | 4.0% |
- Cashback bonuses are applied only to orders fulfilled via Zopi Suppliers.
- Cashback bonuses are held for 30 days after the order is marked as Delivered to accommodate for buyer satisfaction and potential disputes.
- Downgrading your subscription during this period will freeze any pending bonuses and prevent them from being released to your wallet.
- Fulfillment bonuses are also limited to order payments and are non-withdrawable.
- A 5% processing fee applies to all withdrawals.
- Withdrawals are only permitted for available non-bonus balances.
- Bonus credits (from top-ups and fulfillment) are strictly non-withdrawable. To process a withdrawal, contact our support team at [email protected]
- Bonus credits have no cash value and cannot be exchanged or redeemed outside the Zopi platform, and are non-transferable.
- Zopi reserves the right to adjust or revoke bonuses in cases of misuse or violation of the platform’s Terms of Service.
- Zopi may change the bonus structure, processing fees, or bonus eligibility criteria at any time with or without prior notice. Changes will take effect immediately upon publication.