Order Center

How to Top Up Your Zopi Wallet (Step-by-Step Guide)

Update on: 19/03/2026

Table of contents

Where to Find Zopi WalletAvailable Zopi Wallet Top-Up Methods1. Credit Card2. PayPal Payment3. PayPal Direct (Manual Transfer)Step-by-Step: How to Top Up Zopi WalletImportant NotesTips to Optimize Your Wallet UsageConclusion

Keeping your Zopi Wallet funded is essential to ensure smooth order fulfillment and automation in your dropshipping business. This guide will walk you through all available Zopi wallet top-up methods, fees, and step-by-step instructions.

Where to Find Zopi Wallet

To start topping up your balance, follow these steps inside your Zopi dashboard:

  1. Go to Settings & Billing
  2. Click on Wallet & payment
  3. You’ll see your current balance and available top-up options

Available Zopi Wallet Top-Up Methods

Zopi currently supports 3 payment methods. Choose the one that best fits your needs:

1. Credit Card

  • Fee: 3.9% + $0.30 per transaction
  • Best for: Fast and simple payments
  • Processing time: Instant

This option is suitable if you want to fund your wallet quickly and start fulfilling orders right away.

2. PayPal Payment

  • Fee: 3.9% + $0.30 per transaction
  • Best for: Users who prefer PayPal
  • Processing time: Instant

This works similarly to credit card payments but through your PayPal account.

3. PayPal Direct (Manual Transfer)

  • Fee: No transaction fee (currency conversion may apply)
  • Best for: Saving fees on large top-ups
  • Processing time: 8–12 hours verification

This method is ideal if you want to reduce fees and don’t mind waiting for verification.

Step-by-Step: How to Top Up Zopi Wallet

Follow these steps to add funds to your wallet:

  1. Go to Settings & Billing → Wallet & payment
  2. Select your preferred payment method:
    • Credit Card
    • PayPal Payment
    • PayPal Direct
  3. Enter your top-up amount
  4. Click Confirm (or follow PayPal instructions if selected)
  5. Complete the payment process

Your wallet balance will update:

  • Instantly for Credit Card & PayPal
  • After verification (8–12 hours) for PayPal Direct

 

 

Important Notes

Before topping up, keep these key details in mind:

  • Transaction fees are calculated at the time of payment
  • Currency conversion fees may apply (especially for PayPal Direct)
  • For PayPal Direct:
    • Use Friends & Family to avoid extra fees
    • Enter your Transaction ID in Zopi after payment
  • Always double-check your amount before confirming

Tips to Optimize Your Wallet Usage

Managing your wallet efficiently can improve your dropshipping workflow. Here are a few tips to help you avoid interruptions:

  • Top up enough balance to avoid order delays
  • Use PayPal Direct for large amounts to reduce fees
  • Enable automation for hands-free fulfillment

To improve your workflow further, you can follow this guide:
Set up automatic order fulfillment in Zopi: https://help.zopi.io/order-processing/automation

Topping up your Zopi Wallet is essential for managing your payments within the Zopi ecosystem efficiently. By following the steps outlined above and staying informed about available methods, you can ensure a seamless and secure top-up experience. If you encounter any issues or have questions, please reach out to Zopi support for assistance.

FAQ - Zopi Wallet

What is Zopi Wallet?

Zopi Wallet is a digital wallet service provided by Zopi that allows verified Shopify merchants to pay for orders and fulfillment fees, as well as receive cashback and promotional bonuses within the Zopi ecosystem.

How long does it take for the balance to update?

Instant: Credit Card & PayPal Payment
8–12 hours: PayPal Direct (after verification)

How do I top up my Zopi Wallet using PayPal?

To top up using PayPal, log in to your PayPal account, select the Friends & Family or Mass Payment option, and transfer the desired amount to your Zopi Wallet. You can use this PayPal link to initiate the transfer.

Will there be other top-up methods available in the future?

Yes, Zopi plans to introduce wire transfers for large top-ups and wallet-to-wallet transfers from e-wallets like Payoneer, Sunrate, and Airwallex in the near future.

What should I do if my top-up is delayed or rejected?

If your top-up is delayed or rejected, ensure that your Zopi account is verified and that you have provided the correct payment information. Zopi may request proof of payment for manual review.

What should I do if I encounter issues while topping up my wallet?

If you experience any issues while topping up your Zopi Wallet, please reach out to Zopi support for assistance. They can help resolve any problems you may encounter.

Related articles

Duplicate a Fulfilled Order on Shopify

Please note that Zopi will only synchronize orders with the PAID and UNFULFILLED statuses to the Orders Center page in the app. This feature allows you to fulfill orders with just a few clicks, significantly saving you time and effort. If you accidentally fulfilled an order on Shopify, you can easily rectify this by duplicating…

Order Failure Reasons and Solutions

Zopi is committed to simplifying the order fulfillment process for users. However, challenges may arise during order placement. It’s crucial to recognize common errors you might encounter while using Zopi. Below is a comprehensive list of these errors along with their solutions. Error Messages Reasons Solutions Operations Incorrect information. Update Phone number is required to…

Meet Order Requirements for Specific Countries

To comply with supplier regulations and customs clearance rules, orders shipped to specific countries must meet certain requirements. This ensures that your suppliers can efficiently process the orders and that your shipments arrive without delays. Order Requirements for Specific Countries Country Phone Number Name Spacing Customs Clearance Info Postal Code VAT Information Brazil ✔️ ✔️…

Subscribe
Notify of
guest

0 Comments
Inline Feedbacks
View all comments

Table of contents

Where to Find Zopi WalletAvailable Zopi Wallet Top-Up Methods1. Credit Card2. PayPal Payment3. PayPal Direct (Manual Transfer)Step-by-Step: How to Top Up Zopi WalletImportant NotesTips to Optimize Your Wallet UsageConclusion

Related articles

Set Default Message to AliExpress Suppliers

When placing orders, you may have specific requirements for your suppliers. Utilize the Set Default Message to Supplier feature to communicate directly with your supplier during the ordering process. Please note that this feature is exclusively available for AliExpress as the order source. Follow the steps below to set it up effectively. How to Set…

Change the Customer’s Shipping Address on the Order

Occasionally, after an order is placed in your Shopify store, a customer may request to change the shipping address. To ensure timely delivery, it’s essential to update the shipping address before fulfilling the order. How to Change the Customer’s Shipping Address on Orders Method 1: Change the Address in Shopify Admin Navigate to your Shopify…

How to View Order Details in Zopi

Viewing order details helps you track fulfillment, check customer info, and fix issues quickly. This is essential for managing your orders smoothly. Where to Find Orders in Zopi All your orders are managed in one place: Go to: Zopi > Place Orders Here you will see: All incoming Shopify orders Order status (Pending, Fulfilled, Failed,…

Share your thought